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Virtual Community Manager Jobs in Oregon (NOW HIRING)

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Virtual Community Manager information

What is a virtual community manager?

A Virtual Community Manager is a professional responsible for building, engaging, and maintaining online communities for businesses, brands, or organizations. They manage social media channels, forums, and other digital platforms to foster positive interactions, address member concerns, and encourage participation. Their role often includes creating content, moderating discussions, and developing strategies to grow and support the community. Virtual Community Managers play a key part in enhancing brand loyalty and ensuring a positive online experience for members.

How does a virtual community manager typically collaborate with other departments to enhance member engagement?

As a Virtual Community Manager, you will often work closely with marketing, customer support, and product teams to ensure that community initiatives align with overall business goals. This collaboration can involve sharing user feedback to inform product development, supporting marketing campaigns with community-driven content, and coordinating with support teams to address recurring member inquiries. Engaging in regular cross-departmental meetings and utilizing collaborative project management tools are common practices to streamline communication and maximize the community's impact.

What are the key skills and qualifications needed to thrive as a virtual community manager, and why are they important?

To thrive as a Virtual Community Manager, you need expertise in online community engagement, content moderation, and a solid understanding of social media platforms, typically supported by experience in digital communications or marketing. Familiarity with community management tools like Discord, Slack, or Facebook Groups, as well as analytics platforms, is often required. Outstanding written communication, conflict resolution, and empathy are essential soft skills for fostering a positive and inclusive online environment. These skills and qualities are crucial for building active, loyal communities and ensuring smooth, effective interactions in virtual spaces.

What is the difference between Virtual Community Manager vs Social Media Coordinator?

AspectVirtual Community ManagerSocial Media Coordinator
CredentialsExperience in online community management, relevant certifications (e.g., Community Management certifications)Social media marketing skills, familiarity with social platforms, marketing certifications
Work EnvironmentOnline platforms, forums, community portalsSocial media platforms like Facebook, Instagram, Twitter
Employer & IndustryTech companies, gaming, education, customer supportMarketing agencies, brands, media companies
Search & Comparison IntentUnderstanding community engagement roles, online community managementSocial media marketing, content creation, brand promotion

The Virtual Community Manager focuses on building and maintaining online communities through forums and dedicated platforms, emphasizing engagement and support. In contrast, the Social Media Coordinator primarily manages social media channels to promote brands and campaigns. While both roles require digital communication skills, the Virtual Community Manager specializes in community engagement, whereas the Social Media Coordinator concentrates on content and brand visibility across social platforms.

What are popular job titles related to Virtual Community Manager jobs in Oregon?

For Virtual Community Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Virtual Community Manager jobs in Oregon look for?

The top searched job categories for Virtual Community Manager jobs in Oregon are:

What cities in Oregon are hiring for Virtual Community Manager jobs?

Cities in Oregon with the most Virtual Community Manager job openings:

Virtual Community Manager jobs near you
Infographic showing various Virtual Community Manager job openings in Oregon as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

LEAD Case Manager/Peer Support Specialist

IO Management Company LLC

Bend, OR • Hybrid

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description

Location: Bend, Oregon

Compensation: $30.00 per hour

Schedule: Monday-Friday, 40 hours a week


Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation's leading provider of low-barrier evidence-based treatment for opioid use disorder.


We are looking for a Case Manager/Peer Support Specialist for the Deschutes County, Oregon LEAD Project and to help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder.


We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role.


Benefits:

At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company. Current benefits include:

Medical, vision, and dental

Short-term and long-term disability options

Life insurance

Employee Assistance and Life Assistance programs

A 401K retirement program

Pet Insurance

Paid time off and paid holidays


The Role:

This position is critical to the LEAD Project, by providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution. The Case Manager will provide direct services to an active case load of approximately 25-30 individuals. Case managers provide outreach, long-term engagement and supportive services for participants through intensive case management activities and collaboration with LEAD partners, service providers, housing providers and other community organizations.


As a Case Manager/Peer Support Specialist much of your time will be spent in the field providing peer outreach and case management services to individuals suspected of low-level drug offenses in collaboration with LEAD partners, service providers, housing providers and other community-based organizations.


Job responsibilities include:

  • Provide Outreach and Intensive Case Management services for assigned clients.
  • Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
  • Assess participants for the severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health.
  • Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA)
  • Assist participants in finding housing and maintaining occupancy.
  • Develop and maintain collaborative relationships with LEAD partners.
  • Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
  • Advocate for the participant with a wide variety of other service providers.

Additional responsibilities may include:

  • Representing Ideal Option and the LEAD Project at community meetings, attending events, conducting outreach, and building awareness.
  • Develop relationships with existing and potential community partners, referring providers, potential patients, and other stakeholders with direct outreach, field marketing, attendance at community events, meetings, workshops.
  • Work at various partner sites throughout the area each week to raise awareness for Ideal Option's services and guide staff members and patients through virtual intake and provider visits.
  • Provide education and training to community-based organizations and providers about LEAD, Ideal Option, medication-assisted treatment, and substance use disorder to broaden acceptance of addiction as a chronic disease and continue to reduce stigma and misconceptions about the disease.

Our ideal candidate has:

  • Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
  • Experience supporting and advocating for participants within the criminal justice system including court appearances and written communication.
  • Street outreach experience providing services and resources to the populations we serve.
  • Ability to advocate and effectively communicate and problem-solve under pressure in high-stress situations.
  • Must live in the greater area and be familiar with resources.
  • The ability to respectfully engage and develop a working alliance with the people we are serving.

Requirements

Minimum Requirements:

  • An undergraduate degree related to social services or behavioral health.
  • Experience working with communities involved in street-based sex work.
  • 1-2 years working with people in recovery providing guidance and support
  • Experience working with a CRM system
  • Experience with an EHR system and HIPAA compliance
  • Certified Recovery Mentor Certificate or Peer Support Specialist Certification

Apply