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Virtual Collections Agent Jobs (NOW HIRING)

Cresta

Associate Conversational AI Designer

$60K - $95K/yr

... collections, and customer service across a range of verticals, from financial services to ... Design and develop virtual agent solutions using Google's Dialogflow CX. Qualifications We Value:

Yami

Wholesale Specialist

Brea, CA · On-site

$19.75 - $27/hr

The Wholesale Specialist is the principal selling agent. You'll open and scale new channels ... Conduct regular in-person visits and virtual check-ins; present assortments, pricing, promos; place ...

Yami

Wholesale Specialist

Brea, CA · On-site

$19.50 - $26.75/hr

The Wholesale Specialist is the principal selling agent. You'll open and scale new channels ... Conduct regular in-person visits and virtual check-ins; present assortments, pricing, promos; place ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

... collections, and customer service across a range of verticals, from financial services to ... Design and develop virtual agent solutions using Google's Dialogflow CX. Qualifications We Value:

Veterans Health Administration

Staff Accountant

Portland, OR · On-site +1

$54K - $104K/yr

... Accounts, Agent Cashier, Voucher Audit, General Post Funds, Real Property and Patient Funds ... This is not a virtual position. Position Description/PD#: Staff Accountant/ PD21539A, PD20241A, and ...

ITW MTS Systems

Software Engineer - DevOps

Eden Prairie, MN · On-site

$53.75 - $73.75/hr

Windows workstation administration for Azure DevOps build and test agent management. * Design ... Manage Azure DevOps collections, projects, repositories and users. * Collaborate with development ...

Cresta

Conversation Design Intern (Customer Success)

Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation ... virtual agents for both voice and chat. The role is highly collaborative and will require that you ...

Schulte Companies

Controller (Accounting)

Auburn, AL · On-site

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Interface with outside audit firms(s), banks and lessors, casualty/liability insurance agent(s ...

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Virtual Collections Agent information

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How much do virtual collections agent jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for virtual collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a Virtual Collections Agent job?

A Virtual Collections Agent is a remote professional responsible for contacting customers to collect outstanding payments on accounts. They use phone calls, emails, and chat to negotiate payment plans, provide account information, and resolve billing issues. This role requires strong communication, negotiation, and problem-solving skills to ensure timely debt recovery while maintaining positive customer relationships. Many Virtual Collections Agents work for financial institutions, collection agencies, or companies with large customer billing operations. Effective agents are empathetic yet firm, helping customers find suitable payment solutions while meeting company targets.

What are the key skills and qualifications needed to thrive in the Virtual Collections Agent position, and why are they important?

To thrive as a Virtual Collections Agent, you need strong communication skills, attention to detail, and experience in customer service or debt collection, often supported by a high school diploma or equivalent. Familiarity with collections software (like debt management platforms), CRM systems, and call center technology is typically required. Excellent negotiation, emotional intelligence, and problem-solving abilities help agents build rapport and resolve payment issues effectively. These skills are vital to ensuring effective recovery of outstanding debts while maintaining positive customer relationships and adhering to regulatory guidelines.

What does a typical day look like for a Virtual Collections Agent?

A typical day for a Virtual Collections Agent involves making outbound calls or sending digital communications to customers with overdue accounts, updating account records, and documenting all interactions in the collections management system. Agents work independently from a remote location but frequently participate in virtual team meetings or training sessions to stay updated on best practices and compliance requirements. You may also need to collaborate with team leads or supervisors to strategize about complex cases or escalate certain issues. This role requires balancing productivity targets with providing respectful and empathetic service to customers. The structure offers a mix of autonomy and team support, ideal for motivated self-starters.
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Virtual Collections Agent jobs near you
Infographic showing various Virtual Collections Agent job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 61% Full Time, 35% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Washington State Online Psychiatrist

Telapsychiatry

Seattle, WA • On-site

$250 - $300/hr

Other

Posted 11 days ago

Job description

Job Description
Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. We provide the benefits of private practice without leaving you with the administrative burden. Practicing with Telapsychiatry provides you with autonomy and the ability to provide the highest level of telepsychiatry services.
Thank you for taking the time to explore a career with us. Now is the perfect time to join our clinical team! We are actively looking to hire talented Psychiatrists who have an active Texas Medical and DEA license.
We are passionate about patient care and committed to clinical excellence. Here is a brief overview of our clinic.
Clinic info:
  • All virtual at this time.
  • The clinic is focused on a high functioning patient population, commercial PPO insured patients (Aetna, Cigna, BCBS, United, etc) that are ideal for telehealth + cash pay is offered as well (we could set whatever rates you want)
  • You would be doing 1099 work, and would be paid 66% of collections, including collections for no shows and form completion for patients.
  • You can really decide what you want to do: if you want to do primarly therapy visits you can do that or only medication management. If you want to do 2-3 med management visits per hour, that is fine as well. Compensation should range from $250-$300 per hour, depending on the number of patients seen per hour and mix of psychotherapy.
  • Additional revenue opportunities for PA supervision if desired in the future.
  • We have a very good EMR system (Charm Health), that allows the patients questionnaires to be populated into your intake note, which will significantly cut down on documentation time.
  • Zoom is used for video visits.
  • We have EMR integration with testing laboratories such as Quest Diagnostics and Labcorp.
  • We have EMR integration with Prescription Monitoring Programs so that this will be automatically uploaded into the patient's chart without requiring external login to another website.
  • You will have an assistant that will help you with prior authorization, scheduling, writing letters etc.
  • Medical License, Malpractice cost, CME will be reimbursed at one year of work with the practice as % of full-time hours worked.
  • The minimum number of hours per week would be 8 hours per week.
Requirements
  • Must live in Washington State, United States
  • Medical Degree
  • A graduate from an accredited Medical School
  • 4 year Psychiatry Residency
  • Board Certification
  • Must have DEA registration/CDS
  • Must have valid and active State Medical License
  • No current investigation by a representative or agent of any governmental body including Federal healthcare programs (Medicaid or Medicare), healthcare organization, or any professional society, due to allegations of substandard client/patient care, medical negligence or unethical behavior; no prior restriction or termination of clinical privileges by the medical staff of any healthcare organization or a state or federal
  • Must have experience and ability to use electronic medical record

Benefits
Collegial Environment
Full administrative support.
Strong work/life balance.
Flexible Schedule
Remote Work

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