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Virtual Case Manager Jobs in Spring, TX (NOW HIRING)

Veritext LLC

Case Manager

Houston, TX · On-site

$39K/yr

As a Case Manager (ADR) , it is your duty to ensure that our clients and mediators receive ... virtual counseling, daily emails, live and on-demand content, and more) * Matched 401(k) to help ...

Elevance Health

Nurse Case Manager II

Houston, TX · On-site

$79K - $124K/yr

Nurse Case Manager II Telephonic Nurse Case Manager II Sign on Bonus: $3000 Location ... Virtual: This role enables associates to work virtually full-time, with the exception of required ...

Elevance Health

Nurse Case Manager II

Houston, TX · On-site

$79K - $124K/yr

Telephonic Nurse Case Manager II Sign on Bonus: $3000 Location ... Virtual: This role enables associates to work virtually full-time, with the exception of required ...

AECOM

Case Managers Disaster Recovery

Houston, TX · On-site

The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ... Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual ...

AECOM

Case Managers Disaster Recovery

Houston, TX · On-site

The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ... Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual ...

AECOM

Case Managers Disaster Recovery

Houston, TX

The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ... Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual ...

AECOM

Case Managers Disaster Recovery

Houston, TX

The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ... Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual ...

AECOM

Case Managers Disaster Recovery

Houston, TX · On-site

The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ... Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual ...

AECOM

Case Managers Disaster Recovery

Houston, TX · On-site

The CDBG-DR Case Manager will coordinate and oversee services and provide support for program ... Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual ...

Elevance Health

Nurse Case Mgr I (US)

Houston, TX · On-site

$70K - $105K/yr

Nurse Case Mgr I (US) Nurse Case Manager I Work Schedule: M-F 8am-430pm with 2-3 late evenings a ... Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ...

Elevance Health

Nurse Case Mgr I (US)

Houston, TX · On-site

$70K - $105K/yr

Nurse Case Manager I Work Schedule: M-F 8am-430pm with 2-3 late evenings a month 1130am-8pm ... Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ...

Equivity, Inc.

Virtual Paralegal

Houston, TX · On-site +1

$26 - $30/hr

Experience using legal case management software * Reliable high-speed internet and a professional ... About Equivity Equivity provides virtual paralegal, administrative, reception, staffing and ...

Equivity, Inc.

Virtual Paralegal

Houston, TX · Remote

$26/hr

Experience using legal case management software * Reliable high-speed internet and a professional ... About Equivity Equivity provides virtual paralegal, administrative, reception, staffing and ...

Equivity, Inc.

Virtual Paralegal

Houston, TX · Remote

$26/hr

Experience using legal case management software * Reliable high-speed internet and a professional ... About Equivity Equivity provides virtual paralegal, administrative, reception, staffing and ...

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Virtual Case Manager information

See Spring, TX salary details

$12

$22

$37

How much do virtual case manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for virtual case manager in Spring, TX is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.94 per hour, depending on experience, location, and employer.

What does a typical day look like for a Virtual Case Manager?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What are the key skills and qualifications needed to thrive in the Virtual Case Manager position, and why are they important?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a Virtual Case Manager job?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What job categories do people searching Virtual Case Manager jobs in Spring, TX look for? The top searched job categories for Virtual Case Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Virtual Case Manager jobs? Cities near Spring, TX with the most Virtual Case Manager job openings:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $45,824 per year, or $22 per hour.

Case Manager

Veritext LLC

Houston, TX • On-site

$39K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Veritext rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

101st of 481 rated business services

Job description

At Veritext, we focus on the details - so legal teams can focus on the case.
About the role:
Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Case Manager (ADR), it is your duty to ensure that our clients and mediators receive excellent service, as their designated point of contact.
What you'll get to do:
  • Work collaboratively with Veritext colleagues, exhibiting Veritext Values
  • Ensure that all client (internal and external) communications are handled in a professional, timely and courteous manner
  • Communicate necessary information timely, accurately and effectively; report incidents to management
  • Welcome new projects and ideas; continuously work to enhance job knowledge while bringing value to role
  • Take ownership of your work; follow-thru until final resolution

The kind of teammate we're looking for:
  • 3+ years of related experience
  • Proficiency in MS Office required
  • Customer service oriented with strong interpersonal skills and the ability to communicate and interact effectively
  • Dedicated professional with the ability to respond to requests promptly and accurately
  • Must be detail oriented, organized, be able to multi-task and work under pressure to meet or exceed deadlines
  • Proactive and motivated with strong problem solving and follow up skills
  • Understand Veritext products and services, their value and commensurate fees
  • Fully understand and utilize all Vision functions as they relate to your position and their impact on other functions, departments, myVeritext, reporter portal, etc
  • Participate and absorb all trainings including Veritext University, Summer Camp, in-person development sessions, etc
  • Understand Company targets and strive to meet and exceed
  • Ensure that departmental training materials are current, effective and utilized
  • Use Vision workflow to ensure all aspects of your activities are completed accurately and timely
  • Be an active participate in the phone queues and Front mailboxes while meeting Operations Excellence goals
  • Aligns correct products/services information including features and benefits to client needs
  • Establish and manage cases within Vision; Be proactive in your approach
  • Fulfill client requests timely (in accordance with service-level agreements) including Revised Orders, special client requests, etc AND take appropriate action
  • Resolve issues and/or escalate as needed; coordinate/partner with applicable departments and/or colleagues (i.e. Billing, Account Executive / Sales Dept., Client Services, Cash Apps.) to ensure prompt and accurate resolution
  • Communicate necessary information timely and accurately to all parties, including clients, back office staff, sales and vendors
  • Be responsible for contacting subcontractors on order changes and ensure they are fulfilled; follow-up! Notify reporters of dailies, expedites, etc.
  • Treat mediators, co-workers, reporters, videographers as "key members of our team"; go out of your way for them
  • Track incidents according to protocol
  • Proactively track assignment deadlines and; follow up with reporters and vendors to ensure timely delivery to clients
  • Treat all Veritext Intra-Company jobs, consistent with Veritext standards
  • Ensure that all Vision entries (standing orders, notes, etc.) are clear, concise and consistent client specifications
  • Encourage use of and manage all aspects of MyVeritext, including setting up USER ID's, establishing security rights and training users on features
  • Ensure coverage for all urgent after-hour requests that require immediate assistance/response before next business day
  • Take ownership of managing all aspects of scheduling mediations and arbitrations
  • Recommend and implement improvements in process and procedures
  • Analyze data using all relevant tools and present solutions and ideas
  • Assist clients with scheduling and preparing confirmation letters, notice of mediations, Mediator's Reports to Courts
  • Represent Veritext as a SPOC along with Account Executive for all scheduling, transcripts, standing orders, etc for the large cases they are responsible for

What's in it for you:
  • Competitive compensation and total rewards package
  • Comprehensive medical, dental and vision insurance
  • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 4 personal days, vacation, sick and discretionary time)
  • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
  • Matched 401(k) to help you save for your future
  • Pet insurance to help your pet(s) live a long and happy life
  • Flexible Spending Accounts (healthcare, dependent care, transit & parking)
  • Company-paid life insurance as well as short-term and long-term disability insurance
  • Learning and development opportunities to advance both personally and professionally
  • Veritext Summer Camp - a fun-filled culture building and learning experience
  • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

About Veritext:
Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.
Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security (including HIPAA and PII compliance) ensures that Veritext clients have the best tools available and the confidence of working with the market leader.
Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
About this posting:
Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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