Case Manager Ii Jobs in Spring, TX (NOW HIRING)

Location : Houston, TX
Job Type: Regular Full-time
Job Number: 2026-01350
Department: Detention Security and Enforcement Bureau
Division: Inmate Reentry and Education Services
Opening Date: 08/28/2026
Closing Date: 8/31/2026 11:59 PM Central
POSITION OVERVIEW
The Case Manager II provides full-performance, individualized case management services to an assigned caseload of clients, residents, or program participants. This includes conducting comprehensive assessments, developing individualized care or service plans, coordinating in-jail and community services, monitoring case progress, and supporting structured transition and discharge planning. The Case Manager II works collaboratively with correctional staff, medical and behavioral health professionals, legal partners, courts, program providers, and community agencies to ensure clients have access to appropriate support throughout their case. This classification is distinguished from Inmate Services Specialist by its ownership of an assigned caseload and responsibility for developing, implementing, and monitoring individualized case plans, rather than facilitating referrals and connections without case ownership; positions that navigate, refer, and connect individuals to services without owning a caseload or developing individualized case plans should be classified as Inmate Services Specialist, not Case Manager.
Duties and Responsibilities
Screening, Assessment & Care Planning

• Conducts screenings and comprehensive assessments to identify a client's strengths, risk and protective factors, needs, and goals
• Develops individualized care or service plans based on assessment findings, in collaboration with the client
• Ensures care plans address applicable programming, medical/behavioral health needs, educational/vocational goals, legal needs, safety planning, and stabilization
• Regularly reviews and updates care plans in collaboration with the client

Case Management

• Maintains an assigned caseload and ensures consistent contact with clients
• Monitors progress toward care plan goals
• Connects clients to in-jail or in-program services, treatment services, and educational or vocational opportunities
• Facilitates access to internal and community-based support services
• Provides support and coaching within scope of practice
• Maintains accurate and timely case documentation in accordance with agency policy

Transition & Discharge Planning

• Begins transition or discharge planning at intake or as early as possible
• Develops structured, individualized plans addressing housing stabilization, employment and education pathways, healthcare continuity of care, benefits enrollment, family reunification when appropriate, and community-based service coordination
• Coordinates warm handoffs to community providers prior to release or case closure
• Assists clients in preparing required documentation for court, probation, or release conditions, as applicable

Advocacy & Collaboration

• Assists clients in understanding relevant processes (e.g., court, benefits, program requirements) within scope, without providing legal or clinical advice outside the scope of practice
• Serves as a liaison between clients and correctional staff, legal or court partners, behavioral health providers, and community-based organizations
• Participates in multidisciplinary team meetings
• Builds and maintains partnerships to strengthen service pathways

Counseling, Support & Crisis Response

• Provides supportive counseling within the scope of practice, using strengths-based, trauma-informed techniques
• Develops safety plans in response to identified risks
• Responds to crises in coordination with clinical and supervisory staff; de-escalates using trauma-informed approaches

Documentation & Compliance

• Maintains timely, accurate, and confidential case records
• Completes required assessments, reports, and data tracking
• Adheres to applicable policies, confidentiality requirements (e.g., PREA, HIPAA where applicable), and ethical guidelines
• Contributes to program evaluation and quality improvement efforts

Illustrative Assignment-Specific Duties (examples - not all-inclusive):

• Inmate Reentry and Education Case Manager - provides comprehensive case management and reentry planning for residents in the jail's reentry and education program

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee in this position. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
MINIMUM REQUIREMENTS

• Education: Bachelor's degree in Social Work, Psychology, Criminal Justice, Human Services, Public Health, Counseling, or a related field required.
• Experience: Minimum of two (2) years of experience in case management, behavioral health, corrections, or community-based services, including experience conducting assessments and developing service or discharge plans.

Knowledge of:

• Ethics, human behavior, cognitive-behavioral approaches, and systems theory
• Reentry systems, court processes, and community resource networks in the Harris County/Houston metropolitan area
• Case planning, discharge planning, and assessment methods

Ability to:

• Demonstrate the ability to manage a caseload effectively
• Engage clients, build rapport, and show empathy and compassion
• Identify mental health issues and de-escalate agitated or aggressive clients
• Professionally communicate with an interdisciplinary team, and document through progress notes and reports
• Maintain confidentiality, professional boundaries, and ethical standards
• Work effectively in a correctional or high-stress service environment
• Work overtime and/or varying duty hours as deemed necessary

PREFERENCES
(The following are NOT mandatory but will be given additional consideration):

• Master's degree in Social Work, Counseling, Criminal Justice, Human Services, or a related field
• Licensed or license-eligible clinician (e.g., LMSW, LPC, LCDC, LMFT) where applicable to the assignment
• Experience facilitating groups or workshops
• Knowledge of benefits navigation and housing systems
• Experience coordinating care across systems (corrections, courts, behavioral health, housing, employment)
• Bilingual (English/Spanish)

GENERAL INFORMATION
Work Environment: This position operates in a secure jail environment and/or professional office environment, with regular interaction with incarcerated individuals or program clients, and frequent collaboration with correctional officers, medical and behavioral health providers, and institutional leadership.
Physical Demands: This role is largely sedentary; the ability to lift and carry up to 10 pounds is necessary to lift files and/or boxes of files, documents, etc.
Position Type and Typical Hours: This is a full-time, exempt position. Harris County Sheriff's Office operates 24 hours a day, 7 days a week. Most positions in this classification work Monday through Friday, 8-hour shifts scheduled between 6:00 a.m. and 6:00 p.m.; the specific start and end time is established by the assigned Bureau/Division based on operational needs. Some assignments require 24/7 coverage and may include weekend or night shifts, typically 6:00 a.m.-2:00 p.m., 2:00 p.m.-10:00 p.m., or 10:00 p.m.-6:00 a.m. The specific shift and schedule for a given position are set at the time it is posted.
Equal Opportunity Statement
Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.
Due to a high volume of applications, positions may close prior to the advertised closing date if sufficient applications have been received
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as a defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical
• Dental
• Vision
• Wellness
• Life Insurance
• Long-term disability
• Employee Assistance Program
• 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
• 10 county holidays plus one (1) floating holiday
• Paid Parental Leave
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement pension (TCDRS)
  • Flexible schedules (varies by department)
    • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
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Employees of the Harris County Sheriff's Office (HCSO) are exposed to confidential and law enforcement sensitive information. A thorough background investigation is required to properly evaluate the suitability of applicants for employment. For this reason, it is essential that you provide accurate information in all aspects of the process. The process will end for applicants who fail to provide truthful information. The following questions address information required to start the pre-qualifying requirements of the recruitment process. All information obtained herein will be used for purposes of initiating a background investigation only. Additional questionnaires will be required at later stages of the application process. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, sex, age, national origin or disability.

• I have read the above statement and understand that by submitting this application I agree to be subject to a background investigation including but not limited to education, employment, driving record, criminal history, financial responsibility, or any such areas of investigation deemed reasonable and justifiable for purpose of employment with the HCSO.

02
Please provide your full name (Last Name, First Name, Middle Name (no initials)
03
Please provide your date of birth. (MM/DD/YYYY)Please provide your Social Security number.Please provide your Driver's License number.
04
The Harris County Sheriff's Office has a strict policy on drug usage. If selected you will be required to take a pre-employment drug screening. All HCSO employees are also subject to random drug testing during the course of their employment. Please answer the following drug use related questions truthfully, the admittance of past drug use will not necessarily prevent you from future employment with the HCSO.

• I acknowledge the HCSO has a strict drug use policy and that I will be subjected to a drug screening at some point in the recruitment process.

Required Question