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Virtual Call Center Jobs in Anderson, SC (NOW HIRING)

LifeMD

Customer Service Representative

Greenville, SC · On-site

$22.50/hr

LifeMD is a leading digital healthcare company committed to expanding access to virtual care ... which can include call center, patient coordination or claims experience * Ability to work ...

ProComm

Part Time Customer Support Specialist

Seneca, SC · On-site

$15 - $18/hr

Our technology allows us to be a virtual extension of our client's teams and to make a direct ... We are an inbound call center only, so telemarketing calls or sales solicitations are not part of ...

ProComm

Customer Support Specialist

Seneca, SC · On-site

$15 - $18/hr

Our technology allows us to be a virtual extension of our client's teams and to make a direct ... We are an inbound call center only, so telemarketing calls or sales solicitations are not part of ...

All JobsCall Center JobsVirtual Call Center JobsVirtual Call Center Jobs in Anderson, SC

Virtual Call Center information

See Anderson, SC salary details

$4

$12

$19

How much do virtual call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for virtual call center in Anderson, SC is $12.87, according to ZipRecruiter salary data. Most workers in this role earn between $8.80 and $14.95 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What Are Virtual Call Center Jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs
What are the most commonly searched types of Call Center jobs in Anderson, SC? The most popular types of Call Center jobs in Anderson, SC are:
What are popular job titles related to Virtual Call Center jobs in Anderson, SC? For Virtual Call Center jobs in Anderson, SC, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center jobs in Anderson, SC look for? The top searched job categories for Virtual Call Center jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Virtual Call Center jobs? Cities near Anderson, SC with the most Virtual Call Center job openings:
Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in Anderson, SC as of July 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $26,774 per year, or $12.9 per hour.
Customer Service Representative

Customer Service Representative

LifeMD

Greenville, SC • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Us:

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company - with offices in New York City; Greenville, SC; and Huntington Beach, CA - is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role:

We are looking for a Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD Southern Patient Care. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!

Responsibilities:

  • Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform
  • Answer incoming calls from patients with a courteous and professional manner
  • Provide patients with solutions to any inquires they may have
  • Maintain patient accounts and information
  • Work with medical team to handle patient scheduling
  • Provide leadership and guidance to other Customer Service Representatives

Requirements

Basic Qualifications:

  • 1+ year of related work experience, which can include call center, patient coordination or claims experience
  • Ability to work confidential and sensitive information
  • Must be able to work full-time onsite (this is not a remote position)

Preferred Qualifications:

  • Computer literate and proficient in Google Suite
  • Strong problem solving and decision-making skills
  • Experience working in the medical field

Benefits

  • Pay: $22.50/hour
  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

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