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Virtual Call Center Manager Jobs in Florida (NOW HIRING)

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Your primary objective is to deliver exceptional customer service by efficiently managing both ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Your primary objective is to deliver exceptional customer service by efficiently managing both ...

Lincare

Call Center Supervisor

Clearwater, FL · On-site

... call center and individual quality and productivity goals in accordance with established objectives ... Provides guidance and leadership skills to Sales Specialists and assist with management and ...

Sears Holdings

Call Center Team Manager

Lake Mary, FL · On-site

Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning ...

Sears Holdings

Call Center Team Manager

Lake Mary, FL · On-site

Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

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All JobsCall Center JobsVirtual Call Center Manager JobsVirtual Call Center Manager Jobs in Florida

Virtual Call Center Manager information

See Florida salary details

$22K

$47.7K

$81.8K

How much do virtual call center manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for virtual call center manager in Florida is $47,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $56,000.00 per year, depending on experience, location, and employer.

What is a virtual call center manager?

A Virtual Call Center Manager is a professional responsible for overseeing the operations of a call center where agents work remotely, rather than from a physical office. Their duties include managing staff, monitoring performance metrics, ensuring high-quality customer service, and implementing technology solutions to support remote teams. They also handle scheduling, training, and resolving escalated customer issues. This role requires strong leadership, communication, and organizational skills, as well as familiarity with call center software and remote work best practices.

What are some common challenges faced by virtual call center managers and how can they be addressed?

Virtual Call Center Managers often face challenges such as maintaining team engagement, monitoring performance remotely, and ensuring consistent communication across dispersed teams. To address these, managers can implement regular video check-ins, use performance tracking software, and foster a strong team culture through virtual team-building activities. Additionally, clear communication protocols and ongoing training help ensure everyone stays aligned with company goals and service standards.

What are the key skills and qualifications needed to thrive as a virtual call center manager, and why are they important?

To thrive as a Virtual Call Center Manager, you need strong leadership, organizational skills, and experience in customer service management, typically supported by a relevant degree or equivalent experience. Familiarity with call center management software (such as Five9 or Zendesk), CRM systems, and workforce management tools is essential, and certifications like COPC or CCMP are advantageous. Excellent communication, problem-solving abilities, and the capacity to motivate remote teams are standout soft skills in this role. These skills ensure efficient operations, high team performance, and superior customer satisfaction in a virtual environment.

What are the most commonly searched types of Virtual Call Center jobs in Florida?

The most popular types of Virtual Call Center jobs in Florida are:

What are popular job titles related to Virtual Call Center Manager jobs in Florida?

For Virtual Call Center Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center Manager jobs in Florida look for?

The top searched job categories for Virtual Call Center Manager jobs in Florida are:

What cities in Florida are hiring for Virtual Call Center Manager jobs?

Cities in Florida with the most Virtual Call Center Manager job openings:

Virtual Call Center Manager jobs near you
Infographic showing various Virtual Call Center Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $47,702 per year, or $22.9 per hour.

Pest Control Call Center Manager / Customer Service Supervisor

Rowland Pest Management, Inc.

New Smyrna Beach, FL • On-site

$50K - $65K/yr

Full-time

Retirement, PTO

Re-posted 23 days ago

Job description

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time Pest Control Call Center Manager / Customer Service Supervisor to manage our customer service representatives and oversee our office. Are you a natural-born leader? Do you want to join a local business that supports and encourages its employees? Would you like a career with a company that values you and rewards your skills? If so, please read on!
This administrative position earns a competitive salary of $50,000-$65,000/year. We provide awesome benefits, including 401k with a 5% match, paid time off (PTO), and paid training. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right opportunity for you, apply to join our pest management company today!
ABOUT ROWLAND PEST MANAGEMENT
We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.
We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.
A DAY IN THE LIFE OF A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR
As a Pest Control Call Center Manager / Customer Service Supervisor, you play a critical role in our pest management company. Every day, you arrive at the office ready to take charge of our CSR team. Always driven and focused, you ensure our customers have a positive experience when they call in and our call booking rate remains high. Providing guidance for your team, you periodically coach them on proper phone communications and how to best handle the customers and prospects.
You diligently oversee the office, making sure leads are booked and the schedule is full! It is up to you to set the tone in the department, leading by example and consistently following the company's core values. You get great satisfaction from helping your team fulfill our company's commitment to providing excellent customer service!
QUALIFICATIONS FOR APEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR
  • Call center OR office management experience
  • Proficiency with technology

Do you have excellent communication skills? Does training a team come easily to you? Are you success-driven and detail-oriented? Can you effectively coach a team to consistently meet department goals? If yes, you might just be perfect for this administrative position!
WORK SCHEDULE FOR A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR
This administrative position works Monday - Friday with a rotating Saturday schedule.
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 32168

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