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Virtual Call Center Manager Jobs in Key West, FL

Store Receptionist

Key West, FL · On-site

$15.50 - $20.50/hr

... Office, Call Center, Human Resources, and Marketing/Creative expertise. Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our highly skilled and ...

... Center, Corona Division for the Navy Integrated Training Environment program ensuring Fleet ... This role requires a strong understanding of Live, Virtual, and Constructive training environments.

... Center, Corona Division for the Navy Integrated Training Environment program ensuring Fleet ... This role requires a strong understanding of Live, Virtual, and Constructive training environments.

... Center, Corona Division for the Navy Integrated Training Environment program ensuring Fleet ... This role requires a strong understanding of Live, Virtual, and Constructive training environments.

Our goal for you as an Outbacker, which is what we affectionately call our team members, is to ... A new window will open where you can complete your application with the help of our virtual ...

Our goal for you as an Outbacker, which is what we affectionately call our team members, is to ... A new window will open where you can complete your application with the help of our virtual ...

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse ... Proficient in Coronary Angio, Cystogram, Virtual Colonography, TAVR, Enterography, Rectal Contrast.

At Stanton Optical we call our store managers Brand Managers because we empower our store leaders ... Communicates effectively and builds a strong partnership with the Support Center and Human ...

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Following up consistently and managing your own daily activity * Attending weekly virtual training ...

Our goal for you as an Outbacker, which is what we affectionately call our team members, is to ... Efficiently manage your assigned table section, ensuring a positive guest experience that aligns ...

Our goal for you as an Outbacker, which is what we affectionately call our team members, is to ... Efficiently manage your assigned table section, ensuring a positive guest experience that aligns ...

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Virtual Call Center Manager information

See Key West, FL salary details

$29.2K

$63.1K

$108.3K

How much do virtual call center manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for virtual call center manager in Key West, FL is $63,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $74,200.00 per year, depending on experience, location, and employer.

What is a virtual call center manager?

A Virtual Call Center Manager is a professional responsible for overseeing the operations of a call center where agents work remotely, rather than from a physical office. Their duties include managing staff, monitoring performance metrics, ensuring high-quality customer service, and implementing technology solutions to support remote teams. They also handle scheduling, training, and resolving escalated customer issues. This role requires strong leadership, communication, and organizational skills, as well as familiarity with call center software and remote work best practices.

What are some common challenges faced by virtual call center managers and how can they be addressed?

Virtual Call Center Managers often face challenges such as maintaining team engagement, monitoring performance remotely, and ensuring consistent communication across dispersed teams. To address these, managers can implement regular video check-ins, use performance tracking software, and foster a strong team culture through virtual team-building activities. Additionally, clear communication protocols and ongoing training help ensure everyone stays aligned with company goals and service standards.

What are the key skills and qualifications needed to thrive as a virtual call center manager, and why are they important?

To thrive as a Virtual Call Center Manager, you need strong leadership, organizational skills, and experience in customer service management, typically supported by a relevant degree or equivalent experience. Familiarity with call center management software (such as Five9 or Zendesk), CRM systems, and workforce management tools is essential, and certifications like COPC or CCMP are advantageous. Excellent communication, problem-solving abilities, and the capacity to motivate remote teams are standout soft skills in this role. These skills ensure efficient operations, high team performance, and superior customer satisfaction in a virtual environment.

What are popular job titles related to Virtual Call Center Manager jobs in Key West, FL?

For Virtual Call Center Manager jobs in Key West, FL, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center Manager jobs in Key West, FL look for?

The top searched job categories for Virtual Call Center Manager jobs in Key West, FL are:

What cities near Key West, FL are hiring for Virtual Call Center Manager jobs?

Cities near Key West, FL with the most Virtual Call Center Manager job openings:

Infographic showing various Virtual Call Center Manager job openings in Key West, FL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $63,143 per year, or $30.4 per hour.

Store Receptionist

ICONMA

Key West, FL • On-site

$15.50 - $20.50/hr

Contractor

Re-posted 22 days ago


Job description

Company Description

Our Unique Capabilities

We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.


Our Staff Members

Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.

Our Recruiting

Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.


Job Description

Store Receptionist
Location: Key West, FL
Duration: 3 months
Description:
Position Overview:
- Enthusiastically greet customers upon entering and exiting the Sears store.
- Provides consistent excellent customer service experience by maintaining the highest degree of courtesy and professionalism.
- May help with service related tasks.
- Admin clerical function
- Taking phone calls
- Greeting/directing customers
- PA's in the store
- Cashiering, register, completing purchases; outbound calls to customers to book appointments
Knowledge, Skills, and Abilities:
- Must have or be pursuing a High School diploma or GED
- Customer service-oriented
- Outstanding communication and interpersonal skills
- Previous experience in retail or customer service helpful
- Energized by challenge and thrives in a goal-oriented environment
- On feet most of the day
- No sales required
- Basic computer skills
Attributes:
- Customer Service Skills
- Communication Skills
- Phone Skills
- Sales Experience
- Self-Motivating
- Organized
- Multi Task
Additional Job Details:   
Receptionist Pilot Program - Special Project
Would prefer Spanish/English bilingual but not a necessity.

Qualifications

Customer Service, Sales and - Multi Task skills

Additional Information

Accounting and Finance experience required. Ideal experience is mix of agency and corporate so that they know how to work within the corporate structure (processed and hierarchy).


ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000