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Virtual Call Center Agent Jobs in Riverside, CA (NOW HIRING)

loanDepot

VP, Contact Center Technology

Irvine, CA

$147K - $189K/yr

This leader bridges operational needs with technical infrastructure to enhance agent performance ... Call Resolution (FCR). * Re-evaluates success metrics and governance mechanisms to determine ...

loanDepot

VP, Contact Center Technology

Irvine, CA

$148K - $190K/yr

This leader bridges operational needs with technical infrastructure to enhance agent performance ... Call Resolution (FCR). * Re-evaluates success metrics and governance mechanisms to determine ...

loanDepot

VP, Contact Center Technology

Irvine, CA · On-site

$148K - $190K/yr

This leader bridges operational needs with technical infrastructure to enhance agent performance ... Call Resolution (FCR). * Re-evaluates success metrics and governance mechanisms to determine ...

loanDepot

VP, Contact Center Technology

Irvine, CA · On-site

$147K - $189K/yr

This leader bridges operational needs with technical infrastructure to enhance agent performance ... Call Resolution (FCR). * Re-evaluates success metrics and governance mechanisms to determine ...

loanDepot

VP, Contact Center Technology

Irvine, CA · On-site

$148K - $190K/yr

This leader bridges operational needs with technical infrastructure to enhance agent performance ... Call Resolution (FCR). * Re-evaluates success metrics and governance mechanisms to determine ...

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All JobsCall Center Agent JobsVirtual Call Center Agent JobsVirtual Call Center Agent Jobs in Riverside, CA

Virtual Call Center Agent information

See Riverside, CA salary details

$11

$17

$26

How much do virtual call center agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual call center agent in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Riverside, CA? The most popular types of Call Center Agent jobs in Riverside, CA are:
What are popular job titles related to Virtual Call Center Agent jobs in Riverside, CA? For Virtual Call Center Agent jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Riverside, CA look for? The top searched job categories for Virtual Call Center Agent jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Call Center Agent jobs? Cities near Riverside, CA with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Riverside, CA as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $37,359 per year, or $18 per hour.

Customer Service / Benefits Advisor (Work from home)

AO Globe Life

Santa Ana, CA • On-site, Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

Remote
  • Employment Type
Full-Time
  • Benefits Offered
Dental, Life, Medical, Retirement, Vision
  • Compensation
CA$70,000 to CA$100,000 per year can be made
Why Work Here?
Join us to be part of a win-win environment where teamwork, support, and harmony thrive in our virtual culture.
About the Role
AO is rapidly expanding, and we're hiring motivated Customer Care Managers to join our remote support team. If you're looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
What You'll Do:
  • Handle client inquiries in a professional and friendly way
  • Provide solutions that meet client needs while delivering excellent service
  • Build strong, lasting client relationships through ongoing communication
  • Take part in full training and mentorship programs, with opportunities to step into leadership
What We Offer:
  • Work From Home Flexibility - Build your career from the comfort of your home
  • Earnings That Match Your Effort - Commission-based pay with unlimited income potential, plus bonuses and incentives
  • Career Growth - Clear advancement paths into leadership and management roles
  • Recognition & Rewards - Incentives, awards, and even travel opportunities for top achievers
  • Supportive Team - A collaborative environment that helps you succeed
What We're Looking For:
  • Strong communication and people skills
  • A self-motivated and reliable work ethic
  • Previous experience in customer service, call center, or sales is helpful but not required
  • Willingness to learn and grow (insurance license a plus-we provide training and guidance)
Why AO?
We're one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. This is more than just a job-it's a career with real opportunities for growth, recognition, and reward.
Apply Now
Take the next step toward a rewarding remote career. Virtual interviews via Zoom are being scheduled now-apply today!
  • (Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA. States, for licensing reasons.

Apply