ZipRecruiter

Log In

1

Virtual Call Center Agent Jobs in Tennessee (NOW HIRING)

Jim Keras Subaru

Call Center Agent

Memphis, TN · On-site

$14 - $18.25/hr

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Jim Keras Subaru

Call Center Agent

Memphis, TN

$14 - $18.25/hr

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Jim Keras Subaru

Call Center Agent

Memphis, TN

$14.50 - $19.25/hr

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Jim Keras Subaru

Call Center Agent

Memphis, TN · On-site

$14 - $18.25/hr

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Jim Keras Subaru

Call Center Agent

Memphis, TN · On-site

$13.50 - $17.75/hr

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Jim Keras Subaru

Call Center Agent

Memphis, TN

$14.50 - $19.25/hr

Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Call Center Agent to join our in-house team ! In this role ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

Venture Marketing

Call Center Agent

Nashville, TN

$18 - $24/hr

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for ...

AT&T

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

AT and T

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit ...

previous pagenext page

Showing results 21-40

All JobsCall Center Agent JobsVirtual Call Center Agent JobsVirtual Call Center Agent Jobs in Tennessee

Virtual Call Center Agent information

See Tennessee salary details

$9

$15

$22

How much do virtual call center agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual call center agent in Tennessee is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.21 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Tennessee? The most popular types of Call Center Agent jobs in Tennessee are:
What are popular job titles related to Virtual Call Center Agent jobs in Tennessee? For Virtual Call Center Agent jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Tennessee look for? The top searched job categories for Virtual Call Center Agent jobs in Tennessee are:
What cities in Tennessee are hiring for Virtual Call Center Agent jobs? Cities in Tennessee with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $32,502 per year, or $15.6 per hour.

Service BDC Call Center Agent

Toyota of Cool Springs

Franklin, TN

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Service BDC Call Center Agent

Join one of the Tennessean's Top Workplaces of Middle Tennessee (for over 5 years) where we believe happy employees make happy customers!  We are growing and want you to grow with us too!

Job Description

Toyota of Cool Springs is seeking a well-spoken, friendly, and customer-centric call center agent.  

SUMMARY

Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.

Responsibilities

  • Answers incoming calls promptly and professionally
  • Obtains customer and vehicle information
  • Creates appointments for vehicle maintenance, service and recalls
  • Makes outbound calls to existing customers to follow-up on recent service and schedule next appointments

Qualifications

  • Positive attitude
  • Well-spoken with previous call center/receptionist experience
  • Proficiency with computers
  • Must be able to multi-task
  • Must be a solution-oriented problem solver
  • Customer Satisfaction focused

What We Offer

  • Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour
  • 401(k) Savings Plan with Employer-Match
  • Medical Insurance
  • Dental Plan
  • Vision Plan
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Vacation
  • 5-Day Work Week
  • Locally Owned
  • We promote from within

Apply