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Virtual Banker information

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How much do virtual banker jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual banker in Florida is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.88 per hour, depending on experience, location, and employer.

What is a virtual banker?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What skills and qualifications are needed to thrive as a virtual banker?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What does a virtual banker do?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

What are the most commonly searched types of Banker jobs in Florida? The most popular types of Banker jobs in Florida are:
What are popular job titles related to Virtual Banker jobs in Florida? For Virtual Banker jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Virtual Banker jobs in Florida look for? The top searched job categories for Virtual Banker jobs in Florida are:
What cities in Florida are hiring for Virtual Banker jobs? Cities in Florida with the most Virtual Banker job openings:
Virtual Banker jobs near you
Infographic showing various Virtual Banker job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $32,324 per year, or $15.5 per hour.

Associate Mortgage Banker

The Federal Savings Bank

Miami, FL • On-site

$36K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Job Type
Full-time
Description
The Federal Savings Bank is seeking driven, entry-level sales professionals ready to launch a rewarding career as an Associate Mortgage Banker. In this full-time, in-office role, you will work in a fast-paced call-center environment while receiving paid hands-on training in phone sales from a team of successful mortgage professionals. With a competitive salary, on-the-job training, and a clear path to advance into a Mortgage Banker role, this opportunity is an excellent fit for motivated individuals eager to build a strong foundation in mortgage sales.
This position is fully in-office. Applicants must be able to commute to our Miami, FL location five days a week.
For more information please contact:
HAYLEY HYNTON, Business Development Partner
Email: hhynton@thefederalsavingsbank.com
Key Responsibilities
  • Utilizing a dialer to make outbound phone calls to warm leads.
  • Create opportunities for top producing Senior Mortgage Bankers.
  • Gain an understanding for the purchase and refinance of mortgage home loans.
  • Learn and apply critical sales techniques.
  • Provide fantastic customer service for inbound and outbound calls.
  • Attend monthly office meetings and weekly training sessions to strengthen mortgage industry knowledge and sales skills.
  • Develop consultative sales skills and understand how they support long-term success and advancement in the next role.
  • Receive ongoing coaching and mentorship from experienced mortgage sales professionals.
  • Build the skills and experience needed to pursue future advancement opportunities within the organization.

Requirements
  • 2-year degree required, 4-year degree preferred.
  • Minimum of 1 year of experience in sales, a call-center environment, retail, hospitality, or the food and beverage industry.
  • Comfortable using a computer while communicating with customers by phone.
  • Friendly and outgoing with a strong sales-oriented mindset.
  • Excellent verbal and written communication skills
  • Dependable with a strong work ethic and commitment to achieving results.
  • Self-motivated with a positive attitude and strong desire to succeed.
  • Strong organizational skills and multitasking ability.
  • Favorable credit and background check.
  • Comfortable working in a fast-paced, dynamic, and demanding environment.
  • U.S. veterans and recent college graduates are strongly encouraged to apply.

What We Offer
  • Medical, Dental, and Vision insurance plans.
  • HSA and FSA plan options.
  • Company-paid life insurance.
  • 401k with partial match.
  • Complimentary Employee Assistance Program (EAP).
  • 7 paid bank holidays, and a week of paid sick time.
  • In-house virtual training opportunities to broaden your industry knowledge.
  • Education Reimbursement.
  • Employee Home Loan Discount Program.
  • Employee recognition on a national scale
  • Employee recognition on a national scale.
  • Big bank capability, small-bank feel.

More Reasons to Join
  • Annual Chairman's Club trips open to top-performing sales team members! Some of our past destinations include Spain, Prague, Mexico, and Italy. This year's Chairman's Club winners will be going to Morocco!
  • Paid on-the-job training.
  • Opportunity for advancement into a Mortgage Banker role.
  • A true team culture working towards one common goal; helping homebuyers finance their dream homes!
  • NMLS Licensed in all 50 states upon training completion.

The Federal Savings Bank is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$36,000

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