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Virtual Banker Jobs in Florida (NOW HIRING)

PNC Bank

Banking Advisor III - PNC Private Bank

Orlando, FL · Hybrid

$91K - $202K/yr

... and virtual technology utilization, will differentiate you from other bankers within the industry ... This position is based in a local PNC location. Our virtually delivered advisory services allow our ...

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How much do virtual banker jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for virtual banker in Florida is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.88 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A virtual banker can potentially earn $2,000 a week by providing financial services remotely, such as customer support, account management, or financial advising, often requiring relevant certifications and strong communication skills. Achieving this income level typically involves working full-time hours, gaining experience, and possibly handling multiple clients or accounts simultaneously. Building a reputation and utilizing digital tools like CRM software can also help increase earning potential.

What jobs pay 4000 a week without a degree?

A virtual banker role typically requires financial knowledge and customer service skills but may not require a degree. High-paying roles that can reach $4,000 weekly often involve sales, real estate, or freelance consulting, which rely on experience and performance rather than formal education. These jobs may require certifications, licenses, or strong interpersonal skills and often involve flexible schedules or remote work environments.

How to make $1000 a week remotely?

A virtual banker can potentially earn $1000 a week by providing financial services such as account management, customer support, or financial advising remotely, often through freelance platforms or direct client contracts. Success depends on experience, certifications, and the ability to handle multiple clients or tasks efficiently, often requiring strong communication skills and familiarity with banking software. Building a client base and offering specialized services can help increase earnings to reach this goal.

What is a Virtual Banker job?

A Virtual Banker is a customer service and financial support professional who assists clients with banking needs remotely, typically via phone, chat, or online platforms. They help customers with account inquiries, transactions, loan applications, and technical support, ensuring a seamless digital banking experience. This role requires strong communication skills, financial knowledge, and the ability to resolve customer concerns efficiently. Virtual Bankers play a crucial role in enhancing customer satisfaction and promoting banking products and services.

What does a virtual banker do?

A virtual banker provides banking services remotely through digital channels such as video calls, chat, or online platforms. They assist customers with account management, financial advice, and transactions without in-person interaction, often using banking software and communication tools. Strong communication skills and knowledge of banking products are essential for this role.

What are the key skills and qualifications needed to thrive in the Virtual Banker position, and why are they important?

To thrive as a Virtual Banker, you need a strong understanding of banking products, financial regulations, and customer relationship management, ideally supported by relevant education or experience in finance or banking. Proficiency with digital banking platforms, customer management systems (CRMs), and secure communication tools is commonly required. Strong communication, problem-solving abilities, and a focus on customer service help set top candidates apart. These skills and qualifications are essential for building client trust, efficiently handling remote transactions, and ensuring compliance in a virtual banking environment.

What does the typical workday look like for a Virtual Banker, and how do they collaborate with their team?

A Virtual Banker’s workday usually involves conducting client consultations via video calls, phone, or secure messaging platforms, assisting customers with account inquiries, transactions, and financial advice. You will frequently use online banking tools and CRMs to manage client relationships and document interactions. While much of the work is independent, Virtual Bankers regularly collaborate with loan officers, branch managers, and support staff through virtual meetings and shared platforms to resolve complex issues and ensure seamless service. This hybrid approach allows Virtual Bankers to deliver personalized service while remaining connected with their team and the larger financial institution. The role offers dynamic interaction and the satisfaction of helping clients achieve their financial goals from a remote workspace.

What are the most commonly searched types of Banker jobs in Florida? The most popular types of Banker jobs in Florida are:
What are popular job titles related to Virtual Banker jobs in Florida? For Virtual Banker jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Virtual Banker jobs in Florida look for? The top searched job categories for Virtual Banker jobs in Florida are:
What cities in Florida are hiring for Virtual Banker jobs? Cities in Florida with the most Virtual Banker job openings:
Virtual Banker jobs near you
Infographic showing various Virtual Banker job openings in Florida as of July 2026, with employment types broken down into 1% Internship, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,324 per year, or $15.5 per hour.

Virtual Financial Center Specialist

First Federal Bank

Jacksonville, FL • On-site, Remote

$15.75 - $20.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Job description

At First Federal Bank, our core values speak to the heart of our organization and are the essence of our company's identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future.
Offering a dynamic benefit package that includes but is not limited to:
  • Four Medical Plan Offerings to choose from
  • Employer HSA Contributions (Coverage/Plan exclusions)
  • Employer Provided Life Insurance Policy
  • Annual Health Incentive
  • Annual Wellness Reimbursement
  • Tuition Reimbursement program
  • Generous Match 401k Retirement Plan
  • Paid Sick Leave
  • Paid Vacation Leave
  • 11 Paid Holidays Based on the Federal Reserve Calendar

If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.
Job Purpose:
The Virtual Financial Center Specialist serves as the primary point of contact for customers through digital channels, including phone, video conferencing, chat, and email. This role provides exceptional customer service by identifying customer financial needs, offering appropriate banking products and services, resolving account inquiries, and building long-term customer relationships. The specialist supports customers with everyday banking transactions while promoting financial wellness and achieving individual and team performance goals.
Essential Functions and Responsibilities:
  • Deliver exceptional customer service through virtual channels including phone, video, chat, and secure messaging.
  • Build strong customer relationships by understanding financial goals and recommending appropriate products and services.
  • Assist customers with opening and maintaining deposit accounts, loans, credit cards, and digital banking services.
  • Process customer transactions accurately and efficiently while adhering to bank policies and procedures.
  • Educate customers on online banking, mobile banking, remote deposit capture, and other digital financial tools.
  • Identify opportunities to cross-sell and refer customers to mortgage, investment, insurance, and business banking specialists when appropriate.
  • Resolve customer issues, complaints, and account inquiries in a timely and professional manner.
  • Verify customer identities and ensure compliance with Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Know Your Customer (KYC), and other regulatory requirements.
  • Maintain confidentiality of customer information and safeguard sensitive financial data.
  • Meet or exceed sales, service quality, productivity, and customer satisfaction goals.
  • Maintain accurate documentation of customer interactions and account activity.
  • Stay current on banking products, services, regulations, and technology enhancements.
  • Participate in ongoing training and professional development.
  • Perform other duties as assigned.
  • Provides the best service to our customers with innovative and creative solutions.

Qualifications and Requirements:
Education and Experience
Required
  • High school diploma or GED.
  • Minimum of 1-3 years of customer service experience, preferably in banking, financial services, or a call center environment.

Preferred
  • Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field.
  • Experience opening consumer deposit accounts and consumer lending products.
  • Experience working in a virtual or remote customer service environment.
  • Knowledge of retail banking products and financial services.

Knowledge
  • Retail banking products and services.
  • Consumer lending principles.
  • Banking regulations including BSA, AML, KYC, and privacy requirements.
  • Digital banking platforms and financial technology.
  • Customer relationship management (CRM) systems.
  • Sales and service best practices.

Skills
  • Outstanding verbal and written communication.
  • Active listening and problem-solving.
  • Customer relationship management.
  • Proven sales and consultative selling techniques.
  • Time management and organizational skills.
  • Self-motivated and organized
  • Conflict resolution and de-escalation.
  • Strong attention to detail.
  • Computer proficiency to include Microsoft Office and banking software.
  • Ability to navigate multiple systems simultaneously.
  • Action oriented with positive and innovative attitude

Abilities
  • Build trust and rapport with customers in a virtual environment.
  • Analyze customer needs and recommend appropriate financial solutions.
  • Work independently with minimal supervision.
  • Prioritize multiple tasks in a fast-paced environment.
  • Embrace and adapt quickly to changing technology and business priorities.
  • Maintain professionalism while handling confidential information.
  • Achieve individual and team performance goals.
  • Collaborate effectively with cross-functional teams.
  • Ability to think critically and provide solutions
  • Ability to communicate clearly by phone and video conferencing

Physical and Work Requirements
  • Ability to remain seated for extended periods while working at a computer.
  • Frequent use of a computer, keyboard, mouse, and telephone headset.
  • Visual ability to read computer screens and review electronic documents.
  • Manual dexterity sufficient to operate standard office equipment.
  • Ability to work in a fast-paced/high stressed virtual contact center environment.
  • May require evening, weekend, or holiday availability based on business needs.
  • Occasional travel for meetings or training may be required.
  • Extended hours sitting and performing computer tasks may be required.
  • Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.

Bilingual candidates encouraged to apply.
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