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Virtual Assistant Engineer Jobs in California (NOW HIRING)

CYNET SYSTEMS

Product Owner

Aliso Viejo, CA · On-site

$52/hr

Own product vision and roadmap for a voice virtual assistant supporting payer call center intents ... Partner with engineering/ML to define and optimize the voice stack: STT/ASR accuracy targets (WER ...

Kernel

Developer Advocate

San Francisco, CA · On-site

We're used by teams at Cash App, Vercel, Framer, Rye, and over 5000 developers for tasks like QA automation, RPA, virtual assistants, and CUA RL environments. We've raised $22M from Accel ...

E2 Consulting Engineers, LP

IT Project Manager II

Rosemead, CA · On-site +1

$100K - $119K/yr

... Virtual Assistant (IVA) portfolio. This individual will drive complex, cross-functional programs spanning Product, IT, Engineering, Operations, Business, and external vendor teams. Beyond owning a ...

E2 Consulting Engineers, LP

IT Project Manager II

Rosemead, CA · On-site

$100K - $119K/yr

... Virtual Assistant (IVA) portfolio. This individual will drive complex, cross-functional programs spanning Product, IT, Engineering, Operations, Business, and external vendor teams. Beyond owning a ...

E2 Consulting Engineers, LP

IT Project Manager II

Rosemead, CA · On-site +1

$100K - $119K/yr

... Virtual Assistant (IVA) portfolio. This individual will drive complex, cross-functional programs spanning Product, IT, Engineering, Operations, Business, and external vendor teams. Beyond owning a ...

Calpine

Process Control Engineer III

Middletown, CA · On-site

$109K - $139K/yr

Support OT systems as required, including working with virtual servers and network. * Lead informal ... Reviews P&IDs, PFDs, HGLs and pump curves to assist engineering with new project designs. Work ...

Docusign

AI Agentic Engineer

San Francisco, CA · On-site

$62 - $85/hr

What you'll do As an AI Agentic Engineer on the Platform AI Engineering team, you will drive the ... Ability to design and implement Conversational AI chatbots and virtual assistants to deliver ...

UNAVAILABLE

AI Agentic Engineer

San Francisco, CA · On-site

$62.25 - $85/hr

What you\'ll do As an AI Agentic Engineer on the Platform AI Engineering team, you will drive the ... Ability to design and implement Conversational AI chatbots and virtual assistants to deliver ...

DocuSign

AI Agentic Engineer

San Francisco, CA · On-site +1

$62 - $85/hr

What you'll do As an AI Agentic Engineer on the Platform AI Engineering team, you will drive the ... Ability to design and implement Conversational AI chatbots and virtual assistants to deliver ...

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Showing results 21-40

All JobsEngineer JobsVirtual Assistant Engineer JobsVirtual Assistant Engineer Jobs in California

Virtual Assistant Engineer information

What is a virtual assistant engineer?

Virtual Assistant Engineers are professionals who design, develop, and maintain virtual assistant technologies, such as chatbots and voice-activated AI systems. They work with artificial intelligence, natural language processing, and machine learning tools to create digital assistants that understand and respond to user input. Their responsibilities may include coding backend logic, integrating APIs, and continually improving the assistant's performance based on user interactions. Virtual Assistant Engineers often collaborate with UX designers, data scientists, and product managers to deliver seamless user experiences.

How does a virtual assistant engineer typically collaborate with cross-functional teams to improve virtual assistant performance?

Virtual Assistant Engineers regularly work with product managers, UX designers, and data scientists to enhance the capabilities and user experience of virtual assistants. Collaboration often involves participating in sprint meetings, sharing data insights, and integrating user feedback into system improvements. This teamwork ensures the virtual assistant remains accurate, responsive, and aligned with evolving business needs. Effective communication and openness to iterative feedback are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a virtual assistant engineer, and why are they important?

To thrive as a Virtual Assistant Engineer, you need strong programming skills (often in Python, Java, or C#), experience with AI and NLP technologies, and a degree in computer science or a related field. Familiarity with platforms like Amazon Alexa, Google Assistant, dialog management systems, and cloud-based development environments is typically required. Excellent problem-solving, communication, and teamwork abilities help you collaborate effectively and design user-friendly voice or chat interfaces. These skills ensure you can build, deploy, and refine intelligent virtual assistants that enhance user experiences and meet business objectives.

What is the difference between Virtual Assistant Engineer vs Virtual Assistant?

AspectVirtual Assistant EngineerVirtual Assistant
Required CredentialsTechnical certifications, programming knowledgeBasic computer skills, communication skills
Work EnvironmentRemote, technical projects, client-specific tasksRemote, administrative, scheduling, customer support
Employer & Industry UsageTech companies, startups, IT service providersSmall businesses, entrepreneurs, online service providers
Common Search & Comparison IntentTechnical skills, engineering tasks, software developmentAdministrative support, scheduling, general assistance

The main difference between a Virtual Assistant Engineer and a Virtual Assistant lies in their skill sets and work focus. Virtual Assistant Engineers typically have technical certifications and work on software development or engineering projects, while Virtual Assistants handle administrative and support tasks. Both roles are remote and serve different industry needs, with the Engineer role requiring more technical expertise.

What are popular job titles related to Virtual Assistant Engineer jobs in California?

For Virtual Assistant Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Assistant Engineer jobs in California look for?

The top searched job categories for Virtual Assistant Engineer jobs in California are:

What cities in California are hiring for Virtual Assistant Engineer jobs?

Cities in California with the most Virtual Assistant Engineer job openings:

Virtual Assistant Engineer jobs near you

Product Owner

Aliso Viejo, CA • On-site

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$52/hr

Contractor

Medical, Vision

Re-posted 13 days ago

Job description

Job Overview:

Requirement/Must Have:

  • 5+ years in Product Management/Product Ownership.
  • 2+ years in Conversational AI / voice bots / IVR modernization.
  • Strong healthcare payer experience (member/provider services; benefits, claims, eligibility, authorizations).

Responsibilities:

  • Own product vision and roadmap for a voice virtual assistant supporting payer call center intents (benefits, claims status, eligibility, prior auth status, ID card, pharmacy benefits, find care/provider).
  • Prioritize initiatives across containment/deflection, intelligent routing, authentication, and agent handoff with context transfer.
  • Build business cases using contact center KPIs and measurable ROI.
  • Define where and how to use LLMs safely and effectively (e.g., intent understanding, entity extraction, summarization, guided dialog, knowledge Q&A via RAG).
  • Drive implementation choices and guardrails: RAG vs fine-tuning vs prompt-only approaches.
  • Partner with engineering/ML to define and optimize the voice stack: STT/ASR accuracy targets (WER), domain vocabulary tuning (payer terminology, drug names, provider names), noise handling, barge-in behavior.
  • Own requirements for low-latency voice interactions and establish SLAs (e.g., time-to-first-response, end-to-end turn latency).
  • Translate payer workflows into conversational capabilities with clear user stories and acceptance criteria.
  • Lead cross-functional delivery with engineering, data science, conversational design, QA, analytics, security, and vendor partners.
  • Ensure HIPAA/PHI-compliant design: data minimization, secure handling, retention policies, audit logs, redaction, and access controls.
  • Own KPIs and monitoring: Containment/deflection, AHT impact, transfer rate/quality, task completion, CSAT STT: WER, no-match rates, latency.

Nice to Have:

  • Experience with LLMs (RAG, tool calling patterns).
  • Experience with contact center platforms (e.g., Client, Amazon Connect) and core payer systems (CRM, claims, eligibility, provider data, prior auth).

Skills:

  • Business analysis.
  • Product management.
  • Agile.
  • Artificial intelligence.
  • Conversational AI.

Qualification And Education:

  • Must have certifications in relevant areas.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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