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Virtual Agent Jobs in Raleigh, NC (NOW HIRING)

Navigate Realty

Real Estate Agent- Raleigh, NC

Raleigh, NC · On-site

$75K - $475K/yr

Weekly in-person and virtual training * Leadership support and hands-on guidance * Strong culture and collaboration * Clear path for growth and leadership opportunities * One of the highest agent ...

Navigate Realty

Real Estate Agent- Cary, NC

Cary, NC · On-site

$75K - $475K/yr

Weekly in-person and virtual training * Leadership support and hands-on guidance * Strong culture and collaboration * Clear path for growth and leadership opportunities * One of the highest agent ...

Promoted2

Remote Insurance Agent

Durham, NC · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

The Drum Agency

Life Insurance Sales Agent

Raleigh, NC · On-site +1

$30K - $160K/yr

Through innovative technology, proven systems, and a supportive virtual environment, The Drum ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Gibbons Group

Remote Sales Agent

Cary, NC · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Raleigh, NC · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Durham, NC · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Kuzbek Agency

Life Insurance Sales Agent

Raleigh, NC · On-site +1

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring: * A ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

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Showing results 21-40

All JobsAgent JobsVirtual Agent JobsVirtual Agent Jobs in Raleigh, NC

Virtual Agent information

See Raleigh, NC salary details

$579

$1.4K

$2.4K

How much do virtual agent jobs pay per week?

As of Sep 10, 2026, the average weekly pay for virtual agent in Raleigh, NC is $1,350.50, according to ZipRecruiter salary data. Most workers in this role earn between $1,130.77 and $1,430.77 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What are the most commonly searched types of Agent jobs in Raleigh, NC?

The most popular types of Agent jobs in Raleigh, NC are:

What are popular job titles related to Virtual Agent jobs in Raleigh, NC?

For Virtual Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Virtual Agent jobs in Raleigh, NC look for?

The top searched job categories for Virtual Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Virtual Agent jobs?

Cities near Raleigh, NC with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $70,226 per year, or $33.8 per hour.

Real Estate Agent- Raleigh, NC

Raleigh, NC • On-site

Navigate Realty
See more jobs at Navigate Realtyexternal

$75K - $475K/yr

Full-time

Posted 18 days ago

Job description

Navigate Realty is one of the top Zillow Preferred partners in the nation, providing our agents with hundreds of high-intent buyer and seller opportunities every month. We were also voted the 2025 Best Place to Work in the Triangle!
Our agents consistently close 2-6+ transactions per month because of the systems, support, and lead flow we provide. In 2025, Navigate Realty achieved nearly $1 billion in sales volume company-wide, ranking in the top 10 in the Triangle for both volume and number of transactions. We also have one of the highest agent retention rates in North Carolina, which is a big deal in an industry where many firms operate like revolving doors.
Why Agents Choose Navigate
  • Hundreds of high-intent buyers and sellers sent directly to you
  • No cold calling or chasing low-quality leads
  • Proven systems designed to get you under contract fast
  • High-level coaching, mentorship, and accountability
  • Weekly in-person and virtual training
  • Leadership support and hands-on guidance
  • Strong culture and collaboration
  • Clear path for growth and leadership opportunities
  • One of the highest agent retention rates in the state
  • No desk fees and no monthly fees

This is an exciting opportunity for motivated agents who want to grow their business in a supportive, high-performance environment with the training, tools, and leadership needed to win.
If you are passionate about helping clients find their dream home, committed to growing your career, and ready to plug into a proven system that delivers real results, this role is for you.
Experience
New Agents and Experienced Agents are Welcome! Our hands-on training and support structure give both new and experienced agents the opportunity to build a strong and impressive book of business.
We are looking an agent who:
  • Is coachable, driven, and motivated to succeed
  • Has strong communication and relationship-building skills
  • Is comfortable using technology, CRM systems, and social media
  • Wants to grow a long-term, sustainable real estate business

Experience with marketing, social media, real estate law, fair housing, or property management is a plus but not required.
Join a team where your ambition is supported every step of the way with proven systems, coaching, and leadership invested in your success. If you are looking to jumpstart your real estate career and get under contract in 30 days or less, Navigate is the place for you!

Apply