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Virtual Agent Jobs in Raleigh, NC (NOW HIRING)

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Front Office Agent

Durham, NC ยท On-site

$15.75 - $19.25/hr

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. Qualifications: * A true desire to satisfy the needs of others in a ...

Front Office Agent

Durham, NC ยท On-site

$14.75 - $18/hr

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

... Agent certification * Experience completing business tax returns * Experience conducting virtual tax interviews * Sales and/or marketing experience * Bachelor's degree in accounting or related field ...

Front Office Agent

Durham, NC

$14.75 - $18/hr

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Responsibilities Meet with pre-booked prospects through virtual or face-to-face appointments ... Compensation is based on the agent's production and successful business written. Additional details ...

Responsibilities Meet with pre-booked prospects through virtual or face-to-face appointments ... Compensation is based on the agent's production and successful business written. Additional details ...

Staff AI Engineer

Raleigh, NC ยท On-site +1

$210K - $290K/yr

... virtual device provisioning, test execution, teardown, AI-assisted failure analysis - replacing multi-day manual QA cycles with sub-30-minute automated runs. * AI Agent Swarms - A multi-agent ...

Staff AI Engineer

Raleigh, NC ยท Remote

$210K - $290K/yr

... virtual device provisioning, test execution, teardown, AI-assisted failure analysis - replacing multi-day manual QA cycles with sub-30-minute automated runs. * AI Agent Swarms - A multi-agent ...

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Virtual Agent information

See Raleigh, NC salary details

$579

$1.4K

$2.4K

How much do virtual agent jobs pay per week?

As of Jun 19, 2026, the average weekly pay for virtual agent in Raleigh, NC is $1,350.50, according to ZipRecruiter salary data. Most workers in this role earn between $1,130.77 and $1,430.77 per week, depending on experience, location, and employer.

What are virtual agents?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

How much do VA's get paid?

Virtual Agents typically earn between $10 and $20 per hour, depending on experience, skills, and the employer. Some may work on a freelance basis or per project, which can affect overall earnings.

What does a typical workday look like for a Virtual Agent, and how do they interact with team members remotely?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is a virtual agent?

A virtual agent is a software program that uses artificial intelligence to interact with users, often through chat or voice interfaces, to provide customer support or perform tasks. In a job context, virtual agents may require skills in AI, natural language processing, and customer service tools, and often work in digital or remote environments.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a Virtual Agent, and why are they important?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How can I make 2000 a week working from home?

A Virtual Agent can potentially earn $2,000 a week by handling a high volume of customer interactions, often through multiple clients or platforms, and by working full-time hours. Developing strong communication skills, gaining experience with customer service tools, and maintaining consistent productivity are essential for reaching this income level.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with computer tools and chat platforms, and sometimes customer service experience. Relevant training or certifications in communication, technology, or specific software can enhance employability, and many roles require a reliable internet connection and flexible scheduling.
What are the most commonly searched types of Agent jobs in Raleigh, NC? The most popular types of Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Agent jobs? Cities near Raleigh, NC with the most Virtual Agent job openings:
Infographic showing various Virtual Agent job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $70,226 per year, or $33.8 per hour.

Front Office Agent

Unscripted Durham

Durham, NC โ€ข On-site

$15.75 - $19.25/hr

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.