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Virtual Agent Jobs in Kentucky (NOW HIRING)

Dynata

Virtual Call Center Agent

Louisville, KY · On-site

$13/hr

Compensation $13.00 - $13.00 / hourly Hours Per Week 20 Number Of Positions 1 Work Schedule and Shift Requirements First (Day) Join Dynata's Virtual Call Center team as a part-time telephone ...

Shelter Insurance

Agent

Hopkinsville, KY · On-site

While some sales experience & a degree with general business courses is helpful, our mix of in-house and virtual new agent training schools, paired with continuing industry education courses, helps ...

Shelter Insurance

Agent

Florence, KY

While some sales experience & a degree with general business courses is helpful, our mix of in-house and virtual new agent training schools, paired with continuing industry education courses, helps ...

Shelter Mutual Insurance Company

Agent

Florence, KY · On-site

While some sales experience & a degree with general business courses is helpful, our mix of in-house and virtual new agent training schools, paired with continuing industry education courses, helps ...

Shelter Insurance

Insurance Agent

Flemingsburg, KY · On-site

While some sales experience & a degree with general business courses is helpful, our mix of in-house and virtual new agent training schools, paired with continuing industry education courses, helps ...

Shelter Insurance

Trac Agent

Owensboro, KY · On-site

While some sales experience & a degree with general business courses is helpful, our mix of in-house and virtual new agent training schools, paired with continuing industry education courses, helps ...

Promoted2

Remote Insurance Agent

Lexington, KY · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

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Virtual Agent information

See Kentucky salary details

$517

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$2.2K

How much do virtual agent jobs pay per week?

As of Aug 6, 2026, the average weekly pay for virtual agent in Kentucky is $1,206.63, according to ZipRecruiter salary data. Most workers in this role earn between $1,009.62 and $1,276.92 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.
What are the most commonly searched types of Agent jobs in Kentucky? The most popular types of Agent jobs in Kentucky are:
What are popular job titles related to Virtual Agent jobs in Kentucky? For Virtual Agent jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Kentucky look for? The top searched job categories for Virtual Agent jobs in Kentucky are:
What cities in Kentucky are hiring for Virtual Agent jobs? Cities in Kentucky with the most Virtual Agent job openings:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Kentucky as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $62,745 per year, or $30.2 per hour.

Virtual Phone Sales Representative

InsuraTec

Louisville, KY • Remote

Full-time

Posted 24 days ago

Job description

Virtual Phone Sales Representative

Location: Remote – U.S. Based Only
Job Type: Full-Time | Flexible Schedule

Ready to close more deals from home with a proven sales system?

We’re hiring motivated Virtual Phone Sales Representatives who want to plug into a high-converting, fully scripted sales process—with zero cold calling and 100% remote flexibility.

At InsuraTec, we equip you with warm inbound leads, step-by-step scripts, and a system that converts 1 out of every 3 sat appointments into a sale. No guesswork. No chasing leads. Just consistent sales and unlimited earning potential.

What You’ll Do:

  • Conduct scheduled phone appointments with inbound life insurance leads

  • Follow our 100% scripted presentation from intro to close

  • Educate clients on financial protection products (life, mortgage protection, final expense, etc.)

  • Submit applications electronically and maintain client records in CRM

  • Attend weekly training calls and team development sessions

Why Join InsuraTec?

  • Proven System: Scripted process with a 33% conversion rate

  • No Cold Calls: Inbound, pre-qualified leads

  • Remote Freedom: Work from anywhere with Wi-Fi

  • High Commissions: Uncapped earning potential + monthly bonuses

  • Support & Mentorship: Ongoing coaching and team culture

  • Top Carriers: Access to A-rated insurance providers

What You Need:

  • Active life insurance license (required)

  • Phone sales or telesales experience preferred

  • Confidence using scripts and handling objections

  • Coachable mindset and strong follow-up habits

  • Comfortable working independently in a remote setting

Compensation:

  • Commission-only role with top earners making $75,000–$120,000+ annually

  • Monthly bonus programs and incentive trips

  • Promotions based on performance, not seniority

Keywords: Virtual Sales, Remote Phone Sales, Licensed Insurance Agent, Remote Closer, Inbound Sales, Work From Home Jobs, Telesales Agent, Final Expense, Life Insurance Sales, High-Ticket Closing, Commission Sales, Insurance Telesales, Appointment Closer

Apply Now
If you're ready to close more deals with less stress—and finally earn what you’re worth—apply today to become a Virtual Phone Sales Representative at InsuraTec.

#ZR

Company Description

InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates.

We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually.

We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive.

You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.