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Virtual Agent Jobs in Connecticut (NOW HIRING)

American Airlines

Ramp Service Agent Part Time

Windsor, CT · On-site

$20.63/hr

... Agent looks like! What you'll do (cont.) General * Report to position on time, as scheduled, and at ... And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Promoted2

Remote Insurance Agent

Bridgeport, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Promoted2

Remote Insurance Agent

New Haven, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Promoted2

Remote Insurance Agent

Hartford, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Insurance Agent

Norwich, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Insurance Agent

New London, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Promoted2

Remote Insurance Agent

Stamford, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Promoted2

Remote Insurance Agent

Waterbury, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Sales Agent

Bridgeport, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Life Insurance Agent

New London, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Life Insurance Agent

Norwich, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Sales and Service Agent

Norwich, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Sales and Service Agent Remote

Hartford, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Remote Sales and Service Agent

Danbury, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Sales and Service Agent Remote

Danbury, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

Sales and Service Agent Remote

Stamford, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HMG Careers

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

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Showing results 21-40

All JobsAgent JobsVirtual Agent JobsVirtual Agent Jobs in Connecticut

Virtual Agent information

See Connecticut salary details

$567

$1.3K

$2.4K

How much do virtual agent jobs pay per week?

As of Aug 13, 2026, the average weekly pay for virtual agent in Connecticut is $1,321.60, according to ZipRecruiter salary data. Most workers in this role earn between $1,107.69 and $1,400.00 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.
What are the most commonly searched types of Agent jobs in Connecticut? The most popular types of Agent jobs in Connecticut are:
What are popular job titles related to Virtual Agent jobs in Connecticut? For Virtual Agent jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Connecticut look for? The top searched job categories for Virtual Agent jobs in Connecticut are:
What cities in Connecticut are hiring for Virtual Agent jobs? Cities in Connecticut with the most Virtual Agent job openings:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Connecticut as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,723 per year, or $33 per hour.

Ramp Service Agent Part Time

American Airlines

Windsor, CT • On-site

$20.63/hr

Part-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

American Airlines rating

8.0

Company rating: 8.0 out of 10

Based on 370 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines

Job description

8/3/26
Location: Bradley Intl Apt (BDL-TRML)
Cities: Hartford - CT
Requisition ID: 87275
This job will continue to be posted until at least 08-10-26. If interested, please apply prior to this date.
Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
  • Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
  • The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour.

What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
  • Move baggage and cargo of various weights to and from aircraft
  • Drive and operate belt loaders
  • Service aircraft at gates with ground power and air conditioning
  • Tow and pushback aircraft from gates
  • Service aircraft lavatories and water ports
  • Clean interior of aircraft when needed
  • Position beverage and luggage carts around the ramp area
  • Works outdoors in various weather conditions
  • Work shifts that include irregular and/or extended hours, weekends and holidays.

Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!
What you'll do (cont.)
General
  • Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)
  • Adhere to company policies, procedures, and performance standards
  • Perform all functions in accordance with safety procedures and policies
  • Wear uniforms as required by company policy
  • Wear all personal protective equipment (PPE) in accordance with rules and regulations
  • Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes

Depending on your airport size, you may also do the following:
  • De-ice aircraft by directing a chemical/water stream at aircraft surfaces
  • Perform catering service

* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
  • High school diploma or GED or international equivalent
  • Must be 18 years of age or older
  • Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
  • Must have knowledge of and ability to use basic computer skills
  • People-oriented and highly motivated, with a positive and cooperative attitude
  • Good communication skills
  • Applicable valid driver's license as required by local authorities
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Ability to obtain jet bridge certification
  • Must have the ability to pass the US Postal Service background check

What you'll get
Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

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