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Virtual Agent Jobs in Connecticut (NOW HIRING)

Gibbons Group

Remote Sales Agent

West Hartford, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Greenwich, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Stamford, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

New Britain, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Fairfield, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Waterbury, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Hartford, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Danbury, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Bridgeport, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Stratford, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

New Haven, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

Gibbons Group

Remote Sales Agent

Norwalk, CT · On-site

Remote Sales Agent | PT or FT | Licensing Assistance Included Performance-Based | Daily Pay ... Comfortable using technology and virtual communication tools. What We Offer * Licensing assistance ...

The Summers Group

Life Insurance Sales Agent

Hartford, CT · On-site +1

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

HMG Careers

Remote Insurance Agent

Norwich, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

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Virtual Agent information

See Connecticut salary details

$567

$1.3K

$2.4K

How much do virtual agent jobs pay per week?

As of Sep 5, 2026, the average weekly pay for virtual agent in Connecticut is $1,321.60, according to ZipRecruiter salary data. Most workers in this role earn between $1,107.69 and $1,400.00 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What are the most commonly searched types of Agent jobs in Connecticut?

The most popular types of Agent jobs in Connecticut are:

What are popular job titles related to Virtual Agent jobs in Connecticut?

For Virtual Agent jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Virtual Agent jobs in Connecticut look for?

The top searched job categories for Virtual Agent jobs in Connecticut are:

What cities in Connecticut are hiring for Virtual Agent jobs?

Cities in Connecticut with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Connecticut as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Temporary, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $68,723 per year, or $33 per hour.

Salesforce Agent force Developer

Career Soft Solutions Inc

Hartford, CT • On-site

$56 - $74.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Salesforce Agent force Developer

12 Months contract

Hartford, CT (Hybrid)

Minimum years of experience needed in the required skills- 8 plus years
Domain - Health insurance
Any certification required - Salesforce Agentforce Developer
Mandatory skills required : Agent force ( Minimum 6 months experience required ), Salesforce ( 8 plus years of experience required )
Complete job description: - Agentforce Specialist Certification
Salesforce Platform Developer I (PD1) Certification
Experience building AI Agents using Salesforce Agentforce
1+ year of experience with test automation frameworks and modern testing tools
2+ years of experience in API testing and data validation across distributed systems Strong communication and collaboration skills
Experience working in a global delivery model with distributed teams
Experience working in Agile environments; SAFe experience preferred
3-5 years of Salesforce Developer/Admin experience with Salesforce CRM, Apex, Apex Classes, Apex Triggers, SOQL, Visualforce Pages, Workflows & Approvals, Dashboards, Custom Objects, Package Installations, Email Templates, Formulas, Validation Rules, AppExchange, Apex Data Loader, Roles & Profiles
1+ years of Salesforce Lightning Web Components (LWC) development experience
3-5 years of experience in Apex, Core Java, and JavaScript
Experience with Force.com IDE, Apex Data Loader, ANT, and AutoRABIT (preferred)
Interview mode - In person/Virtual - Virtual
How many rounds of interview - 2

Apply