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Testronic is seeking a detail-oriented and motivated Quality Assurance Technician to join our growing QA team. In this role, you will be an integral part of the product lifecycle, responsible for identifying defects, verifying functionality, and ensuring that our software and game products meet the highest quality standards before release.

This is an excellent opportunity for candidates who are passionate about gaming and technology and wish to build a career in quality assurance within a dynamic and collaborative environment.

Key Responsibilities

• Test games and software using provided test plans and guidelines
• Identify, document, and report bugs or technical issues using QA tools such as JIRA or similar platforms
• Perform different types of testing, including functional, regression, and exploratory testing
• Participate in beta testing and provide clear, useful feedback to development teams
• Keep accurate records of testing progress, bugs, and results
• Work closely with developers, producers, and other QA team members to resolve issues quickly
• Help identify recurring problems and suggest improvements to testing processes
• Support teammates and assist with additional QA tasks when needed
• Follow internal QA standards and workflows to maintain high testing quality

Requirements

• High school diploma or equivalent required; a degree in Computer Science, IT, Game Development, or a related field is a plus
• Comfortable using computers, gaming consoles, mobile devices, and different operating systems
• Strong attention to detail and problem-solving skills
• Good written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Passion for gaming with familiarity across different game genres and platforms

Preferred:

• Previous experience in QA testing, software testing, or another technical role
• Familiarity with bug-tracking and project management tools such as JIRA, Bugzilla, or Azure DevOps
• Basic understanding of QA methodologies such as Agile or Waterfall
• Experience participating in beta testing or working with game development teams
• ISTQB Certification or similar QA certification is a plus

Core Competencies

• Attention to Detail - Able to spot issues, inconsistencies, and bugs accurately
• Team Collaboration - Works well with QA team members, developers, and other stakeholders
• Ownership & Accountability - Takes responsibility for assigned tasks and delivers quality work
• Communication Skills - Clearly reports bugs, issues, and testing results
• Organization Skills - Maintains accurate records and updates within tracking systems
• Problem Solving - Helps identify the root cause of issues and supports improvements
• Adaptability - Comfortable working in a fast-moving and changing environment
• Continuous Improvement Mindset - Looks for ways to improve QA processes and efficiency

Benefits

• Medical Plan
• Vision Plan
• Employer Paid Life Insurance
• Employee Assistance Program
• 401K w/ Matching Contribution
• Paid Company Holidays
• Paid Time Off
• Paid Parental Leave

Work Environment & Physical Requirements

This position is primarily performed in an office or remote setting. The role requires prolonged periods of sitting and screen usage. Employees may be required to operate gaming consoles, peripherals, and various computing hardware. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role in accordance with the Americans with Disabilities Act (ADA).

Compensation & Benefits

Testronic offers a competitive compensation package commensurate with experience, along with a comprehensive benefits program. Details regarding salary range, benefits eligibility, and enrollment will be provided during the interview process. All offers of employment are contingent upon successful completion of a background check.

Equal Employment Opportunity Statement

Testronic is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military service, or any other characteristic protected by applicable federal, state, or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Americans with Disabilities Act (ADA)

Testronic complies with the Americans with Disabilities Act of 1990 (ADA), as amended by the ADA Amendments Act of 2008 (ADAAA), and applicable state and local disability laws. Testronic will provide reasonable accommodations to qualified individuals with disabilities unless doing so would impose an undue hardship. Applicants who require a reasonable accommodation to participate in the application or interview process should contact Human Resources.

Fair Labor Standards Act (FLSA)

This position has been designated as Non-Exempt under the Fair Labor Standards Act (FLSA). Non-exempt employees are eligible for overtime pay at a rate of one and one-half times their regular rate of pay for all hours worked in excess of forty (40) hours in a workweek, in accordance with applicable federal and state wage and hour laws.

At-Will Employment

Employment with Testronic is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, to the extent permitted by applicable law. Nothing in this job description, any offer letter, or any other document shall be construed as creating an express or implied contract of employment.

Drug-Free Workplace

Testronic maintains a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 (41 U.S.C. 8101 et seq.) and applicable state laws. As a condition of employment, employees are required to abide by the terms of the company's Drug-Free Workplace Policy.

Employment Eligibility Verification

In compliance with the Immigration Reform and Control Act of 1986 (IRCA), all newly hired employees must be legally authorized to work in the United States and are required to complete Form I-9, Employment Eligibility Verification, no later than the first day of employment. Testronic participates in E-Verify.

Pay Transparency Nondiscrimination

Testronic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. This is consistent with the requirements of Executive Order 11246, as amended by Executive Order 13665 (Pay Transparency), and applicable state and local pay transparency laws.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.