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How much do victim services manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for victim services manager in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What does a victim services manager do?

A Victim Services Manager oversees programs and staff that provide support to victims of crime or trauma. Their responsibilities include managing casework, supervising victim advocates, coordinating with law enforcement and community organizations, and ensuring that victims receive appropriate counseling, resources, and legal assistance. They also develop policies and training to improve service delivery and advocate for victims' rights within the justice system.

What are some of the main challenges faced by a victim services manager, and how can they be addressed?

Victim Services Managers often face the challenge of balancing the emotional needs of clients with administrative responsibilities, such as program coordination and staff supervision. Managing staff burnout and secondary trauma is also common, given the sensitive nature of the work. Building strong partnerships with community organizations and law enforcement can help ensure comprehensive support for victims. Regular training, self-care initiatives, and clear communication channels within the team are effective strategies to address these challenges and maintain a supportive work environment.

What is the difference between Victim Services Manager vs Victim Advocate?

AspectVictim Services ManagerVictim Advocate
Required CredentialsRelevant bachelor’s degree, certifications in victim assistance or counseling often preferredHigh school diploma or equivalent; some roles require certification or training in victim advocacy
Work EnvironmentSupervisory role overseeing staff, coordinating services, and program managementDirect client interaction, providing emotional support and resource guidance
Employer & Industry UsageNonprofits, government agencies, law enforcement support unitsVictim support organizations, law enforcement agencies, community services

In summary, Victim Services Managers typically oversee victim assistance programs and supervise staff, requiring more advanced credentials. Victim Advocates focus on direct client support and resource provision, often with fewer formal qualifications. Both roles are vital in supporting victims within similar environments.

What are the key skills and qualifications needed to thrive as a victim services manager, and why are they important?

To thrive as a Victim Services Manager, you need a background in social work, criminal justice, or psychology, often supported by a relevant degree and experience in victim advocacy. Familiarity with case management software, crisis intervention tools, and knowledge of legal and social service systems is typically required. Exceptional interpersonal skills, cultural sensitivity, and strong leadership are vital for supporting clients and guiding teams. These competencies ensure effective support for victims, smooth coordination of services, and a compassionate approach to sensitive situations.
More about Victim Services Manager jobs
What cities are hiring for Victim Services Manager jobs? Cities with the most Victim Services Manager job openings:
What are the most commonly searched types of Victim Services jobs? The most popular types of Victim Services jobs are:
What states have the most Victim Services Manager jobs? States with the most job openings for Victim Services Manager jobs include:
What job categories do people searching Victim Services Manager jobs look for? The top searched job categories for Victim Services Manager jobs are:
Victim Services Manager jobs near you
Infographic showing various Victim Services Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,153 per year, or $33.2 per hour.

Manager of Victim Services

Mothers Against Drunk Driving

Kansas City, MO • Hybrid

$55K/yr

Full-time

Re-posted 7 days ago

Job description

Manage the implementation of victim services programming across the state or within a specified service area. Recruit, train, develop and manage assigned victim services employees and volunteers. Conducts ongoing community needs assessments to determine best resource allocation and service delivery. May author, manage and monitor grant proposals and active grants. Provide services to victims as determined by community needs assessment, covering areas where there are gaps in service.

This is a hybrid position in which the selected candidate must reside in the state of Missouri. The salary for this position is $55,000.

ESSENTIAL FUNCTIONS:

  • Provide supervision, technical assistance, mentoring and training to both paid victim services employees (must supervise at least two (2) Victim Services employees) and victim services volunteers, which includes the development of work plans, problem solving and the provision of guidance on issues that arise from working with victims of drunk driving.
  • Review victim services staff and volunteer level of service and performance, taking appropriate steps to facilitate corrections or changes.
  • May author, manager and/or monitor VOCA grant proposals and active grants including reporting to the MADD Mission Support Center.
  • Ensure that appropriate victim assistance programs are in place, monitor and report on the effectiveness of the programs. Identify and coordinate contacts with state resources available to victims such as contacts in the criminal justice system, social welfare agencies, and support groups.
  • Conduct ongoing community needs assessments, analyzing the needs of victims within service areas to determine appropriate resource allocation and best service delivery methods.
  • Provide effective and efficient service to victims in areas not serviced by existing victim services programming.
  • Maintain accurate case records, statistical information, and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
  • Leads victim centered events and may provide volunteer training
  • May lead special projects, including the development or maintenance of Victim Services statewide/regional processes.
  • May provide essential work around unrestricted revenue generation
  • Other duties as assigned.

POSITION REQUIREMENTS

  • Bachelor's degree is required in a human services field of study (i.e., social work, psychology, sociology, criminal justice) with a minimum of five years of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death) or equivalent experience that includes a minimum of 5-6 of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
  • Three years of experience as a MADD Lead Victim Services Specialist or with another organization working specifically with crime victims. Prior personnel management and/or leadership is required.

  • Must have 2+ years of previous experience with fundraising.

  • Must be able to plan and execute events related to fundraising.

  • Transportation to court attendance is required along with a flexible schedule. Ability to travel throughout the assigned state or specified service area.
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment.
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language.
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
  • Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments.
  • Strong work ethic with the ability to maintain a high activity level.
  • Must have exceptional internal and external customer service orientation.
  • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
  • Must have working knowledge of company policies and procedures.
  • Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community.
  • Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.

    BENEFITS

    Eligible within first 30-45 days
    Health, Dental, Vision
    Retirement 403(b) + employer matching
    4 weeks accrued vacation
    12 Paid Holidays per calendar year
    Up to 3 Floating Holidays per calendar year
    Paid Sick Time
    Modified Tuition Reimbursement
    Maternity/Paternity Leave
    Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
    FSA, HRA
    Employee Assistance Program

    How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button

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