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Victim Services Manager information

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$27.5K

$69.2K

$115.5K

How much do victim services manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for victim services manager in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What does a Victim Services Manager do?

A Victim Services Manager oversees programs and staff that provide support to victims of crime or trauma. Their responsibilities include managing casework, supervising victim advocates, coordinating with law enforcement and community organizations, and ensuring that victims receive appropriate counseling, resources, and legal assistance. They also develop policies and training to improve service delivery and advocate for victims' rights within the justice system.

What are some of the main challenges faced by a Victim Services Manager, and how can they be addressed?

Victim Services Managers often face the challenge of balancing the emotional needs of clients with administrative responsibilities, such as program coordination and staff supervision. Managing staff burnout and secondary trauma is also common, given the sensitive nature of the work. Building strong partnerships with community organizations and law enforcement can help ensure comprehensive support for victims. Regular training, self-care initiatives, and clear communication channels within the team are effective strategies to address these challenges and maintain a supportive work environment.

What is the difference between Victim Services Manager vs Victim Advocate?

AspectVictim Services ManagerVictim Advocate
Required CredentialsRelevant bachelor’s degree, certifications in victim assistance or counseling often preferredHigh school diploma or equivalent; some roles require certification or training in victim advocacy
Work EnvironmentSupervisory role overseeing staff, coordinating services, and program managementDirect client interaction, providing emotional support and resource guidance
Employer & Industry UsageNonprofits, government agencies, law enforcement support unitsVictim support organizations, law enforcement agencies, community services

In summary, Victim Services Managers typically oversee victim assistance programs and supervise staff, requiring more advanced credentials. Victim Advocates focus on direct client support and resource provision, often with fewer formal qualifications. Both roles are vital in supporting victims within similar environments.

What are the key skills and qualifications needed to thrive as a Victim Services Manager, and why are they important?

To thrive as a Victim Services Manager, you need a background in social work, criminal justice, or psychology, often supported by a relevant degree and experience in victim advocacy. Familiarity with case management software, crisis intervention tools, and knowledge of legal and social service systems is typically required. Exceptional interpersonal skills, cultural sensitivity, and strong leadership are vital for supporting clients and guiding teams. These competencies ensure effective support for victims, smooth coordination of services, and a compassionate approach to sensitive situations.
More about Victim Services Manager jobs
What cities are hiring for Victim Services Manager jobs? Cities with the most Victim Services Manager job openings:
What are the most commonly searched types of Victim Services jobs? The most popular types of Victim Services jobs are:
What states have the most Victim Services Manager jobs? States with the most job openings for Victim Services Manager jobs include:
What job categories do people searching Victim Services Manager jobs look for? The top searched job categories for Victim Services Manager jobs are:
Victim Services Manager jobs near you
Infographic showing various Victim Services Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,153 per year, or $33.2 per hour.
Victim Services Specialist

Victim Services Specialist

Mothers Against Drunk Driving

Wichita, KS • On-site, Remote

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. Previous victim services/advocacy work with victims of impaired driving crashes is preferred.
This is a remote position in which the selected candidate must reside in the state of Kansas. The salary for this position is $45,675.
ESSENTIAL FUNCTIONS:
  • Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments.
  • Maintain current assessment of victim's coping and need for further referrals.
  • Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation.
  • May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
  • Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
  • Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
  • Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
  • Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
  • This position will also have a small fundraising goal to support MADD Kansas and will cultivate partnerships with businesses/corporations to secure monetary and in-kind sponsorships and donations.
  • Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
  • Other duties as assigned.

POSITION REQUIREMENTS
  • Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
  • Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
  • Reliable transportation to court attendance is required along with a flexible schedule.
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
  • Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
  • Strong work ethic with the ability to maintain a high activity level.
  • Must have exceptional internal and external customer service orientation.
  • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
  • Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
  • Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
  • Demonstrated commitment, passion and compassion for the mission of MADD.

BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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