Vice President Retail Operations Jobs in Quebec (NOW HIRING)

Salary Range: $130,000 - $140,000

Who we are:

Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships - we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.

We pride ourselves on understanding our clients' needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We're looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.

Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions. We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know.

Our Canadian operation, Canaccord Genuity Corp., is currently looking for a Vice President Registered Plans & Estate Settlements to join our team. The successful incumbent will deliver exceptional service to CG's Advisor's clients in their trust, estate, POA, and Registered Plan administrative services by combining strong relationship management, deep technical expertise, and sound business judgment. The Vice President Registered Plans & Estate Settlements will oversee CG's Registered Plan's Operations Team nationally, collaborating closely with our Corporate Services and Technology partners to proactively identify opportunities for innovation and processing efficiencies in our processing and client focussed administrative services.

Responsibilities:

• Work with our Trustee, our peers, colleagues and industry professionals to review, digest and implement all CRA regulations, as they relate to our various Registered Products for our predominantly Canadian Retail client base.
• Adhere to all CRA & Trustee reporting obligations;
• Work with our vendor relationships to implement enhancements or regulated changes to our Registered Plan recordkeeping and processing software;
• Deep knowledge of documentation requirements, as they relate to Registered Plans & their Estate settlements;
• Have a strong understanding, and the ability to maintain clean monthly reconciliation of CRA remittance Control accounts;
• Through coaching & strong client service leadership, continue the growth & development of our Registered Plan and Estates Admin team in their pursuit to provide exemplary customer service to our Advisors & clients;
• Organize resource requirements and prioritize workload according to seasonal volumes;
• Represent Canaccord Genuity on industry committees and network with industry peers to gain competitive insights and best practices.;
• Work closely with internal, Trustee, ESDC & regulatory auditors as required;
• Set and adhere to personal objectives for yourself, your team and the department;
• Perform special projects as assigned.
• Manages trust, agency or probate accounts in the role of Agent for trustee.
• Acts as a subject matter expert on relevant regulations and policies.
• Manages resources and leads the execution of strategic initiatives to deliver on business goals.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Oversees the maintenance of Policies and Procedures Manual.
• Reviews the service offering for effectiveness, considers industry trends and implements enhancements and adapting SLA's as required.
• Meets high-quality service standards to maximize relationship retention and growth.

Skills & Qualifications:

• 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Post graduate studies, the CSC and professional designations in trust and estate law are considered great assets.
• Experience in working directly with CRA and a Trustee;
• Well-rounded knowledge of all facets of the securities industry;
• Demonstrated expertise in Trust Administration, including trust tax, trust accounting, with a strong understanding of fiduciary legislation, estates and applicable tax regulations.
• Strong commitment to professional and client service excellence;
• Excellent analytical & problem-solving skills, utilizing data driven decisions to manage your business;
• Demonstrated ability to meet deadlines and work under pressure while maintaining a keen attention to detail;
• Ambitious, hardworking, positive and adaptable to change;
• Excellent interpersonal, collaborative and leadership skills;
• Superior verbal and written communication skills;
• Broad-minded strategic, innovative outlook;
• Advanced MS Office skills (Excel, CoPilot);
• Knowledge of Broadridge Dataphile an asset.

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All applications will be held in strict confidence.

In order to be considered for employment, candidates selected for interviewswill be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.

Protecting your online safety:

Canaccord Genuity and its affiliates do not use text messages for recruitment purposes. If you have received a text message claiming to be from CG or an authorized representative regarding job recruitment, please treat as fraudulent and do not respond.

We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted. No phone calls please. Thank you for your understanding.