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Retail Operations Manager Jobs in Quebec (NOW HIRING)

Lebeau Vitres d'autos

... opérations quotidiennes tout en offrant une expérience client et employé exceptionnelle. Vous serez le visage du Centre de service et donnerez le ton en matière d'excellence du service, de ...

Ardene

Operational Excellence Manager

Laval, QC · On-site

Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development. * Excellent communication and interpersonal skills, with an ...

Lebeau Vitres d'autos

... opérations quotidiennes tout en offrant une expérience client et employé exceptionnelle. Vous serez le visage du Centre de service et donnerez le ton en matière d'excellence du service, de ...

Lebeau Vitres d'autos

... opérations quotidiennes tout en offrant une expérience client et employé exceptionnelle. Vous serez le visage du Centre de service et donnerez le ton en matière d'excellence du service, de ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Quebec

Retail Operations Manager information

See Quebec salary details

$24K

$56.7K

$95.5K

How much do retail operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for retail operations manager in Quebec is $56,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in retail?

The highest paying roles in retail often include senior executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO), which can earn six-figure salaries plus bonuses. Other high-paying roles include regional or district managers overseeing multiple stores, especially in large retail chains, and require strong leadership, strategic planning, and extensive experience.

How much is the salary of an operations manager?

The salary of a Retail Operations Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the retail organization. Many roles also include bonuses and benefits, and strong leadership and organizational skills are important for success in this position.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What does an operations manager do in a retail store?

A retail operations manager oversees daily store activities, including staff management, inventory control, sales performance, and customer service. They ensure the store runs efficiently, meet sales targets, and adhere to company policies, often using tools like POS systems and reporting software.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain an organized, efficient, and clean store environment, which is essential for smooth daily operations and excellent customer service.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Quebec? The most popular types of Retail Operations jobs in Quebec are:
What cities in Quebec are hiring for Retail Operations Manager jobs? Cities in Quebec with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Quebec as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $56,704 per year, or $27.3 per hour.

Retail Operations Supervisor

Staples Canada ULC

Sherbrooke, QC

Full-time

Medical, Dental, Vision

Posted 5 days ago

Job description

Some of what you will do


As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

  • Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
  • Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
  • Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
  • Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
  • Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
  • Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

  • 3+ years of prior customer service experience in retail is required.
  • 1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
  • Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
  • Strength and keen eye for visual merchandising.

Some of what you will get

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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