ZipRecruiter

Log In

1

Retail Operations Manager Jobs in Quebec (NOW HIRING)

All

Senior Office & Operations Manager

Montreal, QC · Hybrid

Manage administrative and business support activities. * Oversee operational performance. * Act as a key point of contact for clients and stakeholders. * Support business planning, operational ...

TRJ TELECOM INC

Job Purpose Reporting to the Director of Operations, you will be responsible for managing the Project Management Center (PMF) operations planning to achieve and exceed the objectives set by the ...

Federal Express Corporation Canada

To supervise, coordinate and control warehouse and ramp operations to achieve maximum service ... FedEx management or LEAP/EXCEL endorsed Ability to lift 70 Lbs. and to maneuver any package ...

LocalJobShop.ca

Operational Specialist

Laval, QC

In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with ... Build and manage digital tools and surveys (GoCanvas, SurveyMonkey) to support store operations ...

Ardene

Operational Specialist

Laval, QC · On-site

In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with ... Build and manage digital tools and surveys (GoCanvas, SurveyMonkey) to support store operations ...

KNAPP

Manager Site Operations

Varennes, QC · On-site

... retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 ... You are responsible for developing a budget with the Director RBS Operations and then managing that ...

White Bay

$65K - $85K/yr

Reporting to senior leadership, the Operations Manager will oversee warehouse operations, inventory, logistics, customer service, and operational planning while supporting the growth of the Canadian ...

Ardene

Operations Communications Coordinator

Laval, QC · On-site

Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail stores. This ...

previous pagenext page

Showing results 21-40

All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Quebec

Retail Operations Manager information

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Quebec?

The most popular types of Retail Operations jobs in Quebec are:

What cities in Quebec are hiring for Retail Operations Manager jobs?

Cities in Quebec with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Assistant Manager, Training Operations

Montreal, QC • Hybrid

Airports Council International
See more jobs at Airports Council Internationalexternal

Full-time

Medical, Retirement

Re-posted 10 days ago

Job description

Position: Assistant Manager, Training Operations

Department: Global Training

Reports to: Manager, Training Operations

Direct Reports: None

Location: Montreal, Canada

Duration: Temporary Contract (18 months)

Job Overview

The Assistant Operations Manager is an 18-month term position aligned with the duration of the GT Modernization Project. This role is required to maintain the stability and continuity of ACI Global Training daily operations while the Operations Manager dedicates 60% of her time to supporting said project.

The Assistant Operations Manager supports the Operations Manager in coordinating the day-to-day delivery of Global Training operations. The role provides operational oversight of training activities, monitors service levels, quality, and compliance with established procedures, and helps ensure all training programs are delivered efficiently and consistently. Working closely with Global Training coordination team and cross-functional teams, the Assistant Operations Manager identifies operational risks, supports continuous improvement and operational excellence.

Key Responsibilities

Operational Coordination & Oversight

Focus on overseeing the operation and the Coordinators.

  • Support the day-to-day coordination of training operations to ensure service levels, quality, and operational timelines are met.
  • Provide operational oversight and guidance to Coordinators by monitoring workload, SOP compliance, and delivery readiness.
  • Identify operational risks, resolve or escalate issues requiring management attention, and support business continuity during peak periods.
  • Support onboarding, coaching, and knowledge sharing to promote consistent operational practices.
  • Serve as the first point of contact for operational and delivery-related escalations.

Training Delivery Readiness

Focus specifically on ensuring individual training events are ready for delivery.

  • Oversee the readiness of instructor-led training sessions by validating course setup, instructor assignments, LMS configuration, participant enrollment, course materials, and logistical requirements to ensure successful training delivery.
  • Coordinate instructor onboarding and pre-delivery communications to ensure instructor preparedness.
  • Identify risks that may affect scheduled training delivery, implement mitigation actions where appropriate, and escalate high-impact issues.

Financial & Logistics Coordination

  • Monitor compliance with financial processes and timelines.
  • Ensure timely completion of purchase orders (POs), invoices, revenue-share reports, and course expense entries.
  • Oversee revenue invoicing and cancellations to ensure financial accuracy and compliance.

Cross-Functional Collaboration

  • Coordinate with Sales, Finance, Content, and Manager, Training Delivery and Enablement to support successful training delivery.
  • Communicate operational status, dependencies, and delivery risks to internal stakeholders.
  • Support implementation of operational and technology initiatives.

Continuous Improvement

  • Maintain operational documentation and support updates to SOPs.
  • Identify opportunities to improve processes, increase automation, and enhance operational efficiency.
  • Support data integrity, operational reporting, and governance initiatives.

Qualifications

Experience

  • Minimum 3 years of experience in operations, training administration, learning operations, or program coordination.
  • Experience supporting global instructor-led training operations.
  • Experience using Learning Management Systems (LMS)
  • Experience coordinating cross-functional operational activities in a fast-paced environment.

Knowledge

  • Learning Management Systems (LMS)
  • Microsoft 365 (Excel, Outlook, Teams, Word, PowerPoint, SharePoint)
  • Training operations, logistics, and service delivery processes
  • Process documentation and quality management
  • Operational reporting and performance metrics
  • Knowledge of AirTable is an asset

Core Competencies

  • Operational planning and coordination
  • Organization, prioritization and time management
  • Quality assurance and attention to detail
  • Problem-solving and sound judgment
  • Effective communication and stakeholder management
  • Collaboration and relationship building
  • Coaching and knowledge sharing
  • Continuous improvement mindset
  • Adaptability and resilience
  • Accountability and ownership

ACI World Values

The successful candidate must demonstrate and embody ACI World's values:

  • Stewardship

  • Member-focused

  • Integrity

  • Excellence

  • Collaboration

  • Innovation

  • Inclusivity

What we offer

  • A challenging and exciting position in an international and multicultural environment.

  • Hybrid work environment

  • 4 weeks of vacation/year.

  • 5 sick days/ year.

  • 5 mental wellness days/year.

  • Employee cell phone (iPhone) with TELUS Health virtual care included.

  • Health insurance coverage from your first day of employment.

  • RRSP company matching contributions

  • Opus/EXO Transit discount on monthly pass.

  • Employee recognition points earned to convert into redeemable gift cards

  • Very flexible employee monthly wellness account to use to achieve a greater work life balance

Apply