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$43.5K

$157.5K

$277.5K

How much do vice president csam jobs pay per year?

As of Jul 16, 2026, the average yearly pay for vice president csam in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President, Customer Success Account Management (CSAM), and why are they important?

To excel as a Vice President, CSAM, you need extensive experience in customer success, account management, and leadership, often supported by a business or technical degree and significant industry tenure. Familiarity with CRM platforms (like Salesforce), customer analytics tools, and relevant certifications (such as CSM or PMP) is highly valued. Strategic thinking, relationship management, and strong communication skills are crucial soft skills for building trust and driving customer outcomes. These competencies enable effective team leadership, customer retention, and long-term business growth for the organization.

How does a Vice President of CSAM typically collaborate with other departments to drive customer success?

A Vice President of CSAM (Customer Success Account Management) works closely with cross-functional teams such as sales, product development, and support to ensure that customers achieve their desired outcomes. They often lead strategic initiatives, coordinate with account managers to address client needs, and facilitate feedback loops between customers and internal teams. This collaboration helps identify opportunities for product improvements and ensures a seamless customer experience. Effective communication and alignment with other departments are crucial to the success of the CSAM function.

What does a Vice President CSAM do?

A Vice President CSAM (Customer Success Account Management) is responsible for overseeing the teams that manage relationships with key clients, ensuring their satisfaction, retention, and growth. They develop strategies to optimize customer success, resolve escalated issues, and drive business outcomes for both the company and its clients. This executive role often involves collaborating with sales, product, and support teams to deliver value and align services with customer needs.

What is the difference between Vice President Csam vs Customer Success Manager?

AspectVice President CsamCustomer Success Manager
CredentialsTypically requires extensive experience in customer success, leadership, and often a bachelor's or master's degree in business or related fieldsUsually requires a bachelor's degree, with experience in customer service or success roles
Work EnvironmentStrategic leadership, executive meetings, cross-department collaborationClient interactions, onboarding, account management, and support
Employer & Industry UsageCommon in SaaS, tech, and enterprise software companiesWidely used across tech, SaaS, and service industries

The Vice President Csam focuses on strategic leadership and high-level customer success initiatives, overseeing teams and aligning customer success with company goals. In contrast, a Customer Success Manager handles day-to-day client relationships, onboarding, and support. Both roles are vital but differ significantly in scope and responsibilities.

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What are the most commonly searched types of Csam jobs? The most popular types of Csam jobs are:
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Vice President Csam jobs near you
Infographic showing various Vice President Csam job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 7% Internship, 26% As Needed, 36% Full Time, 29% Part Time, and 1% Contract. Highlights an 46% Physical, 3% Hybrid, and 51% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

Director/Sr Director, Product Management, Risk-Based Vulnerability Mgmt (RBVM)

QLYS_US Qualys, Inc.

Foster City, CA • On-site

$210 - $240/hr

Other

Posted 2 days ago

New

Job description

Role Overview

Qualys is seeking a Director / Sr. Director of Product Management to lead its flagship Risk-Based Vulnerability Management (RBVM) product powered by Qualys VMDR and drive the evolution toward Continuous Threat Exposure Management (CTEM) via Qualys ETM. This leader will own the end-to-end product strategy, execution, and business performance of VMDR, serving 8,000+ global customers, while driving the transition from vulnerability management to risk-based prioritization to autonomous remediation to CTEM platform adoption.

Location: Foster City, CA, USA
Organization: Product GTM & SME
Reports To: SVP of Product Management

Key Responsibilities
  • Own end-to-end product strategy, roadmap, and execution for VMDR.
  • Lead and mentor a team of 5+ product managers.
  • Drive innovation across vulnerability prioritization, remediation workflows, and asset‑risk correlation.
  • Deliver features that reduce MTTR and improve risk reduction outcomes.
  • Own business metrics: ARR/revenue growth, customer renewals and retention, cross‑sell and upsell into ETM, CSAM, patch/remediation solutions.
  • Partner with GTM teams to drive pipeline generation, enable sales with product positioning, and define pricing and packaging strategy.
  • Drive customer deal‑breaker capabilities: scalable remediation workflows and automation, better prioritization beyond CVSS, improved reporting, dashboards, executive insights, seamless ITSM/DevOps integrations, and cross‑asset visibility.
  • Define roadmap to evolve VMDR into an exposure management platform aligned with CTEM, building tight integration with CSAM and ETM.
  • Identify and deliver top customer gaps blocking large deals: prioritization accuracy, remediation workflow ownership, SLA tracking, reporting, and enterprise performance.
  • Lead innovation in Agentic AI‑driven vulnerability remediation: intelligent prioritization agents, remediation planning agents (patch vs mitigate vs isolate), workflow orchestration agents, autonomous nudges and recommendations.
Success Metrics
  • VMDR revenue growth and market share.
  • ETM attach rate (VMDR → ETM conversion).
  • Customer retention and renewal rates.
  • MTTR reduction across the customer base.
  • Adoption of new AI‑driven features.
  • Pipeline contribution and deal acceleration.
Experience Required
  • 10–15+ years in Product Management in cybersecurity, with deep expertise in Vulnerability Management, Risk‑Based VM (RBVM), and Exposure Management / CTEM.
  • Proven experience owning large-scale enterprise products and scaling platform to ecosystem upsell/cross‑sell motions.
  • Strong understanding of cloud, endpoint, identity, application security, and ability to work with CISOs, CIOs and security teams.
  • Experience with competitive vendor landscape focusing on RBVM, CTEM, AppSec, ASPM, CNAPP, and AI/ML‑driven security products.
  • Knowledge of attack surface management, remediation workflows, ITSM/DevOps integrations.
Product Context

Qualys VMDR is a unified platform to discover, assess, prioritize, and remediate vulnerabilities across hybrid environments using AI‑driven prioritization and integrated patch workflows. It is the core revenue engine and entry point for Qualys customers. Qualys CSAM provides continuous asset discovery and business context for risk prioritization, while Qualys ETM aggregates risk signals across Qualys and third‑party tools to deliver unified risk scoring, prioritization, and remediation orchestration.

Compensation & Benefits

Salary range: $210,000 - $240,000 per year. Final compensation will be determined based on skills, relevant experience, and location. This range reflects base salary and does not include incentive compensation or equity grants. A comprehensive benefits package is provided.

Qualys is an Equal Opportunity Employer. Please see our EEO policy.

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