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Full Time Csam Jobs (NOW HIRING)

ManTech International

Procurement Analyst

Doral, FL · On-site

... Full time Description & Requirements Shape the future of defense with MANTECH! Join a team ... Asset Manager (CSAM), or similar certification. * Experience at a DoD Combatant Command (e.g ...

Maximus

Sr. Federal Security Governance Analyst

VA · On-site +1

... Full-time Description & Requirements We are seeking a seasoned Security Governance/Risk ... CFACTS, CSAM, eMASS, etc.) - Experience mapping and cross walking policies, standards, and ...

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What are the key skills and qualifications needed to thrive as a Customer Success Account Manager (CSAM), and why are they important?

To thrive as a Customer Success Account Manager, you need strong account management skills, a deep understanding of customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and industry-specific software is commonly required. Excellent communication, problem-solving, and proactive client engagement skills distinguish top performers in this role. These abilities ensure customer satisfaction, long-term retention, and the achievement of business objectives.

What are some common challenges faced by Full Time Customer Success Account Managers (CSAMs) in managing client relationships?

Full Time Customer Success Account Managers often encounter challenges such as balancing the needs of multiple clients, proactively identifying and resolving potential issues before they escalate, and ensuring that clients are maximizing the value of the company's products or services. Navigating complex organizational structures and aligning stakeholder expectations can also be demanding. Strong communication, time management, and problem-solving skills are key to overcoming these challenges and building lasting client partnerships.

What are Full Time CSAMs?

Full Time CSAMs, or Customer Success Account Managers, are professionals who work with clients to ensure they get the most value from a company's products or services. They build strong customer relationships, help resolve issues, and provide guidance to maximize customer satisfaction and retention. In a full-time role, CSAMs dedicate their entire work schedule to supporting clients, coordinating with internal teams, and delivering proactive solutions to meet client needs. Their responsibilities often include onboarding new customers, monitoring usage, and identifying opportunities for upselling or cross-selling. Ultimately, Full Time CSAMs play a vital role in driving customer loyalty and long-term business growth.

What is the difference between Full Time Csam vs Customer Service Representative?

AspectFull Time CsamCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, often in corporate or financial sectorsCall centers, retail stores, or office environments
Employer & IndustryFinancial services, technology, or corporate sectorsRetail, telecommunications, or service industries
Job FocusManaging client accounts, building relationships, and ensuring customer satisfactionHandling customer inquiries, resolving issues, and providing product information

While both roles involve customer interaction, a Full Time Csam typically focuses on account management and relationship building in a corporate setting, requiring specific industry knowledge. In contrast, a Customer Service Representative handles general customer inquiries and support, often in retail or call center environments. The choice depends on your career goals and preferred work environment.

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Full Time Csam jobs near you
Infographic showing various Full Time Csam job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 11% Hybrid, and 89% Remote job distribution.
Sr. Cyber Security Officer

Sr. Cyber Security Officer

Soliel LLC

Annapolis Junction, MD • On-site

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Description:

Sr. Cyber Security Officer


Job Type: Full-time


Description

Soliel, LLC is an accomplished and innovative Woman-Owned Small Business (WOSB) delivering IT engineering and critical mission support services to the public sector. Over the years, Soliel’s team of technical experts has consistently delivered outstanding innovative solutions and services that meet or exceed our customer expectations and satisfaction. Soliel offers reach-back to experts in each field, a culture that supports employee growth and development, and a stable environment that affords cross-collaboration. We are currently seeking a Sr. Cyber Security Officer to support our NOAA customer's Enterprise-Wide Security Services Compliance (EWSSC) program.


Place of Performance: Silver Spring, MD

Start Date: Immediate

Clearance: Public Trust – (High/IT-related Risk; requires a Background Investigation)


Key Responsibilities:



  • Perform annual reviews of Security and Privacy Assessment & Authorization (SPA&A) packages for NOAA systems, using NIST SP 800-37 Rev. 2 guidance, to verify the adequacy of security measures.
  • Conduct cursory annual reviews of SPA&A packages for 100% of NOAA systems to identify weaknesses and ensure compliance with NOAA's Security and Privacy Controls Matrix (SPCM).
  • Maintain, manage, and act as the Subject Matter Expert and Data Custodian for the NOAA FISMA repository tool, Cyber Security Assessment and Management (CSAM).
  • Develop security metrics with risk scoring to demonstrate security efficacy, and create repeatable procedures for dashboards reporting risk management and compliance.
  • Define standard procedures for onboarding new FISMA systems and creating "child" sub-systems.
  • Assist with cloud computing activities, including interpreting complex regulatory frameworks (FedRAMP, NIST 800-53), reviewing FedRAMP packages, and facilitating cloud compliance audits.
  • Coordinate common control providers to ensure all common controls are documented, assessed, authorized, and offered for inheritance within CSAM.
  • Develop, schedule, and conduct role-based training for NOAA Information System Security Officers (ISSO), Information Technology Security Officers (ITSO), and System Owners (SO) on topics including CSAM usage, RMF processes, Cloud security, and Contingency Planning.


Required Skills:


  • Must possess at least one IT security certification identified in the DOC "Cybersecurity Awareness and Training Standard v1.0" (e.g., CISSP, CISM, CISA, CGRC, or CompTIA Security+).
  • In-depth knowledge of NIST special publications (including NIST 800-37 Rev 2 and NIST 800-53 Rev 5) and the Risk Management Framework (RMF).
  • Minimum of 8 years of experience in Cyber Security.
  • Hands-on experience managing and utilizing the Cyber Security Assessment and Management (CSAM) database for FISMA inventory and continuous monitoring.
  • High-level knowledge of cloud computing, FedRAMP continuous monitoring, and the protection of data stored in the cloud.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Understanding of system security concepts, including firewalls, intrusion detection systems, and access controls.
  • ·Strong analytical, problem-solving, and communication skills.

COMPENSATION:

  • Excellent compensation commensurate with experience in related field(s) and performance
  • Major medical, dental, and vision
  • Paid holidays
  • Paid Time Off (PTO)
  • 401k and company matching


ABOUT US:

Mission

To provide innovative IT solutions and services that enable our customers to effectively make critical decisions, improve productivity, and achieve business and operational success. We champion integrity and work with our customers in a collaborative and professional manner.

Our Approach | a proven system

Soliel has developed a systematic approach to technical problem solving – PARDIO™ – Plan, Analyze, Research, Design, Implement, and Optimize. PARDIO is the result of years of experience and performance and provides our team with the ability to deliver superior technical solutions and proven customer satisfaction.

Our Expertise | an industry leader

Soliel specializes in the design, development, implementation, operation, and management of enterprise Information Technology (IT) systems, such as enterprise Internet Protocol (IP) networks, software applications and services, cloud computing systems, network, and application and storage hosting environments in data centers.

Our People | a dedicated team that delivers

Requirements:


Apply