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Full Time Csam Jobs (NOW HIRING)

Research and develop safety policies governing youth safety harms on Discord, including CSAM ... The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits.

... Full-time Description & Requirements Maximus is currently seeking a Junior Compliance Analyst. Role ... Exposure to a GRC or CSAM, eMASS/Xacta preferred * Familiarity with ticketing/documentation systems ...

AI Safety Engineer

San Jose, CA · On-site

$150K - $300K/yr

Background in CSAM detection, integrity engineering, or platform abuse. Compensation The US base salary range for this full-time position is between $150,000 - $300,000 annually. The pay offered for ...

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Full Time Csam information

What are the key skills and qualifications needed to thrive as a Customer Success Account Manager (CSAM), and why are they important?

To thrive as a Customer Success Account Manager, you need strong account management skills, a deep understanding of customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and industry-specific software is commonly required. Excellent communication, problem-solving, and proactive client engagement skills distinguish top performers in this role. These abilities ensure customer satisfaction, long-term retention, and the achievement of business objectives.

What is the difference between Full Time Csam vs Customer Service Representative?

AspectFull Time CsamCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, often in corporate or financial sectorsCall centers, retail stores, or office environments
Employer & IndustryFinancial services, technology, or corporate sectorsRetail, telecommunications, or service industries
Job FocusManaging client accounts, building relationships, and ensuring customer satisfactionHandling customer inquiries, resolving issues, and providing product information

While both roles involve customer interaction, a Full Time Csam typically focuses on account management and relationship building in a corporate setting, requiring specific industry knowledge. In contrast, a Customer Service Representative handles general customer inquiries and support, often in retail or call center environments. The choice depends on your career goals and preferred work environment.

What are some common challenges faced by Full Time Customer Success Account Managers (CSAMs) in managing client relationships?

Full Time Customer Success Account Managers often encounter challenges such as balancing the needs of multiple clients, proactively identifying and resolving potential issues before they escalate, and ensuring that clients are maximizing the value of the company's products or services. Navigating complex organizational structures and aligning stakeholder expectations can also be demanding. Strong communication, time management, and problem-solving skills are key to overcoming these challenges and building lasting client partnerships.

What are Full Time CSAMs?

Full Time CSAMs, or Customer Success Account Managers, are professionals who work with clients to ensure they get the most value from a company's products or services. They build strong customer relationships, help resolve issues, and provide guidance to maximize customer satisfaction and retention. In a full-time role, CSAMs dedicate their entire work schedule to supporting clients, coordinating with internal teams, and delivering proactive solutions to meet client needs. Their responsibilities often include onboarding new customers, monitoring usage, and identifying opportunities for upselling or cross-selling. Ultimately, Full Time CSAMs play a vital role in driving customer loyalty and long-term business growth.
More about Full Time Csam jobs
What are the most commonly searched types of Csam jobs? The most popular types of Csam jobs are:
Infographic showing various Full Time Csam job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 2% Internship, 46% As Needed, 35% Temporary, 11% Nights, and 1% Summer. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution.

Full-time

Posted 8 days ago


Job description

Overview

Bowhead seeks a Junior Information Systems Security Officer (ISSO) who will be a part of a dynamic, energetic, and mission-oriented team providing Technical Integration Management Support (TIMS) to the U.S. Customs and Border Protection (CBP) Passenger Systems Program Directorate (PSPD). This position will support the primary ISSOs to maintain and protect the security posture of mission-critical CBP applications. This position operates during core business hours of 8:00 AM - 4:00 PM, Monday through Friday, primarily onsite in Ashburn, VA (with telework available at the discretion of the Government).

To be successful, this position must actively mitigate security risks to the enterprise by assisting with continuous monitoring and compliance tracking. This work includes evaluating test findings, updating security artifacts in government tools (CSAM), and tracking vulnerabilities to closure. Coordination with the various application teams is key to success for this work area.

The successful candidate must hold a current and favorably adjudicated CBP suitability background investigation.

Responsibilities

Interact with development teams, system owners, and ISSOs. Consequently, this role requires excellent customer service, organizational skills, verbal and written communication skills, and the ability to provide the following services: Support the maintenance of the security posture for PSPD applications. Review vulnerability scan reports, analyze findings, and open Jira tickets to assign tasks to the application development teams for remediation. Assist in developing, tracking, and updating Plans of Action and Milestones (POA&Ms) in the DHS Cyber Security Assessment and Management (CSAM) tool until closed. Evaluate Security Test Report findings associated with PSPD systems and assist in developing mitigating actions for Information Security Vulnerability Management (ISVM) alerts. Respond to email inquiries from PSPD application teams requesting guidance on security topics within strict Service Level Agreements (e.g., within 3 business days). Assist in the development of IT security waivers and exception requests for outstanding security POA&Ms requiring additional resources. Maintain the PSPD Security Branch's sites (SharePoint, Confluence, and Jira), ensuring security-related system information, FISMA IDs, ATO dates, and Quick Links are accurate and up-to-date. Support the tracking and status review of approximately 190 Interconnection Security Agreements (ISAs). Follow the Agile process for all security-related work, including Sprint Planning, Sprint Reviews, retrospectives, and daily Agile meetings. Readily adapt to emerging security tools and processes used by CBP (e.g., Splunk, Nessus, Anchore, WebInspect, DBProtect, Qualys). Other duties as assigned

Qualifications

Bachelor's degree in an IT-related field At least 2-4 years of experience supporting IT system security, cybersecurity tracking, or compliance monitoring. Knowledge of federal security frameworks, including FISMA, NIST 800-53 security controls, and DISA STIGs. Experience tracking technical tasks using Agile/ticketing platforms like Jira. Familiarity with vulnerability scanning tools and interpreting scan reports. Outstanding communications skills---both written and oral. Ability to work in a collaborative, schedule-driven environment and manage multiple tracking tasks simultaneously. Experience with US Government systems, particularly navigating CSAM or DHS/CBP security policies is preferred. Security certifications such as CompTIA Security+ CE, CAP, or equivalent is preferred.

SECURITY CLEARANCE REQUIREMENTS: Candidates must hold a current and favorably adjudicated CBP suitability background investigation.

Physical Demands:

  • Must be able to lift up to 25 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

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Employment Type: FULL_TIME