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Vice President Client Service Jobs in Texas (NOW HIRING)

BNY

Vice President, Client Processing

Houston, TX · On-site

The Vice President, Client Processing plays a crucial role within the On Balance Sheet Loan ... As a leading global financial services company at the heart of the global financial system, we ...

BNY

Vice President, Client Operations

Houston, TX · On-site

We're seeking a future team member for the role of Vice President, Client Processing to join our ... As a leading global financial services company at the heart of the global financial system, we ...

Assurant, Inc

VP, Client Supply Chain Solutions

Irving, TX · On-site

$133K - $170K/yr

The VP, Client Supply Chain Solutions leads the development, execution, and expansion of the ... Ability to connect service performance and operational capabilities with measurable client and ...

BNY

Vice President, Client Operations

Houston, TX · On-site

We're seeking a future team member for the role of Vice President, Client Processing to join our ... As a leading global financial services company at the heart of the global financial system, we ...

Newmark Group

VP, Enterprise Sales & Solutions

Atlanta, TX · On-site

$200 - $250/hr

Newmark's comprehensive suite of services and products is uniquely tailored to each client, from ... Job Summary Newmark is seeking a Vice President, Enterprise Sales & Solutions to join the Client ...

NEWMARK

VP, Enterprise Sales & Solutions

Dallas, TX · On-site

Newmark's comprehensive suite of services and products is uniquely tailored to each client, from ... Job Summary Newmark is seeking a Vice President, Enterprise Sales & Solutions to join the Client ...

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Vice President Client Service information

What does a vice president client service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a vice president client service?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a vice president client service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in Texas?

The most popular types of Client Service jobs in Texas are:

What cities in Texas are hiring for Vice President Client Service jobs?

Cities in Texas with the most Vice President Client Service job openings:

Vice President Client Service jobs near you
Infographic showing various Vice President Client Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Vice President, Client Processing

BNY Mellon

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

BNY Mellon rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

124th of 154 rated financial services

Job description


We're seeking a future team member for the role of Vice President, Client Processing - Loans Enablement to join our Loans Enablement Operations team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
  • The Vice President, Client Processing plays a crucial role within the On Balance Sheet Loan Operations function at BNY, ensuring the seamless execution of loan transactions while upholding the organization's commitment to operational excellence.
  • The incumbent will exemplify BNY's principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.
  • Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
  • Serve as a subject matter expert in loan processing, providing guidance and training to team members to promote knowledge sharing and skill development.
  • Collaborate cross-functionally to optimize workflows, improve efficiency, and reduce operational risk based on insights from processing metrics, customer feedback, and industry best practices, ensuring BNY remains at the forefront of loan processing excellence

To be successful in this role, we're seeking the following:
  • Bachelor's degree in Finance, Business, or a related field.
  • Typically 7-12 years of experience.
    • 3+ years of loan operations experience preferred
    • Experience managing a team or similar leadership experience
  • Soft Skills:
    • High EQ and CQ to coach team to achieving platform OKRs, through organizational changes, and towards career goals
    • Strong analytical and problem-solving abilities
    • Excellent communication and interpersonal skills to effectively collaborate
    • Ability to leverage technology for process improvements
    • Familiarity with technical applications to include, but not limited to, Microsoft Office applications, Loan IQ, AFS, AIM

About Us
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

What BNY Mellon employees say

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About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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