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Client Service Professional Jobs in Texas (NOW HIRING)

Charles Schwab

Client Service Professional - 401K

Austin, TX · On-site

$14.75 - $18.75/hr

Here, you chart your professional journey through structured training, on-the-job learning, and individual coaching, building expertise in retirement products and client service while developing ...

CSC

Client Service Representative

The Colony, TX · On-site

$14.75 - $20.25/hr

Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the ...

Morgan Stanley

Client Service Associate

Waco, TX · On-site

$12.75 - $17.75/hr

... professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative ...

Morgan Stanley

Client Service Associate

Waco, TX · On-site

$12.75 - $17.75/hr

Client Service Associates help shape the future of service by modernizing the client experience ... field service professional and/or training calls * Perform administrative duties that support ...

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How much do client service professional jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client service professional in Texas is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Texas?

The most popular types of Client Service jobs in Texas are:

What cities in Texas are hiring for Client Service Professional jobs?

Cities in Texas with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,917 per year, or $15.8 per hour.

Client Service Professional - 401K

Charles Schwab Inc.

Austin, TX • On-site

$26.01/hr

Full-time

Retirement

Re-posted 14 days ago

Job description

Your Opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
Bring your passion for helping people and your drive to make a difference. At Schwab, our service team is at the heart of helping participants own their financial futures. As the trusted voice on the line, you'll answer inbound calls from employer sponsored retirement and 401(k) plan participants, listening actively, taking ownership, and turning every conversation into an opportunity to educate and solve problems.
You'll take a consultative approach to demystify plan features and guide people toward confident decisions, using our integrated systems and resources to deliver world-class solutions that truly matter. You don't need a finance background; what sets you apart is your commitment to serving others and your eagerness to learn and grow.
Here, you chart your professional journey through structured training, on-the-job learning, and individual coaching, building expertise in retirement products and client service while developing skills that can launch a rewarding career in financial services.
If you're ready to make an impact and build a future you're proud of, this is where your journey begins.
In addition to base salary, this role is eligible for bonus or incentive opportunities. We offer a competitive pay differential for candidates who are bilingual in Spanish, recognizing the added value of supporting a broader client base. Terms and conditions apply.
Note: The office is located at 11800 Schwab Way, Austin, TX. The New Hire Training Class is November 30, 2026
What you have
We believe great service starts with the right mindset and skills. Successful candidates are required to have
  • A passion for helping participants and ensuring positive experiences.
  • Ability to convey information clearly and build trust.
  • Openness to feedback and a growth mindset.
  • Problem-solving with confidence and clarity.
  • Understanding and responding to client needs with empathy.
  • Accuracy and thoroughness in every interaction.
  • Working as part of a supportive team and adapting to change.
  • Ability to work full time on-site during Schwab's training program, followed by a hybrid work schedule.
  • Ability to work various shifts to serve our participants, with availability Monday-Friday any time between 7:00am to 9:00pm Central Time.

Preferred qualifications:
  • Previous customer service or client relationship experience.
  • Bachelor's degree or higher.

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