Vice President Client Partner Jobs in Indiana (NOW HIRING)

Via Credit Union is seeking an Executive Vice President (EVP) to serve as a key member of the Executive Leadership Team and a strategic partner to the CEO, responsible for driving organizational performance, operational excellence, and longterm growth. This role provides enterprisewide leadership while overseeing major business functions, including lending and other assigned divisions. The EVP drives lending strategy, product innovation, and operational excellence to support sustainable growth and the credit unions mission of improving members financial wellbeing.

The EVP plays a pivotal role in shaping the credit unions futureensuring strategic clarity, operational strength, and a lending program that drives growth while safeguarding financial stability. This leader helps the credit union deliver on its mission to improve members financial wellbeing and strengthen the communities it serves.

ViaCU's scheduled work week is Tuesday - Saturday (noon), unless otherwise specified.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Strategic Leadership

• • Partner with the CEO and Executive Leadership Team to develop and execute longterm organizational strategy.
  • Lead enterprisewide initiatives that advance growth, innovation, digital transformation, and member value.
  • Monitor industry trends, competitive dynamics, and regulatory developments to inform strategic decisions.
  • Serve as a visible, influential leader who champions the credit unions mission, values, and culture.

• Financial & Risk Stewardship

• • Support lending programs, financial planning, budgeting, and performance management to ensure sustainable growth.
  • Collaborate with Lending, Finance, Risk, and Compliance teams to maintain strong governance and riskmanagement practices.
  • Evaluate business performance through KPIs, dashboards, and datadriven insights.
  • Oversee loan portfolio performance, credit quality, pricing, product development, and market expansion.
• Risk Management & Compliance
  • Maintain strong credit culture and sound underwriting standards across all lending areas.
  • Ensure compliance with federal and state regulations, internal policies, and industry best practices.
  • Partner with Risk, Compliance, and Audit teams to strengthen governance, credit policy, and portfolio risk management.
  • Oversee loan review processes, stress testing, and riskmitigation strategies.
• Operational & Organizational Excellence
  • Lead and mentor leaders and teams to achieve high performance, accountability, and continuous improvement.
  • Drive operational efficiency, process improvement, and service excellence across the organization.
  • Lead modernization of lending workflows, automation, and digital lending capabilities.
  • Ensure crossdepartmental alignment to support seamless member experiences and organizational cohesion.
  • Lead enterpriselevel projects and transformation initiatives.
• Leadership & Talent Development
  • Lead, mentor, and develop senior leaders and managers to build a strong leadership pipeline.
  • Foster a culture of accountability, innovation, collaboration, and continuous improvement.
  • Promote diversity, equity, inclusion, and a positive workplace environment.
  • Model leadership behaviors that reinforce the credit unions mission and values.
• Member & Community Engagement
  • Champion a membercentric culture that prioritizes service, accessibility, and financial empowerment.
  • Represent the credit union in community, business, and industry forums to strengthen relationships and brand presence.
  • Support initiatives that enhance community impact and member engagement.

Requirements & Qualifications:

Education:

• Bachelors degree in Business, Finance, Management, or related field required.
• Advanced degree preferred

Experience:

• 1015+ years of progressive leadership experience in financial services, ideally within a credit union.
• Demonstrated success managing diverse lending portfolios and leading teams.

• Strong understanding of credit risk, financial performance, risk management and regulatory requirements.

Skills & Competencies:

• Strategic thinker with the ability to translate vision into actionable plans.
• Deep expertise in lending operations, underwriting, and portfolio management.
• Exceptional leadership, communication, and relationshipbuilding skills.
• High level of financial and operational proficiency.
• Ability to lead through change and inspire highperforming teams.
• Commitment to member service, cooperative principles, and community impact.

Certifications & Licenses:

• Must have a valid drivers license
• Must be insurable

Position Expectations:

• Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
• Demonstrate honesty and integrity and be seen as credible in the workplace.
• Accept responsibility and be accountable for your actions.
• Demonstrate ability to take care of the members needs while following company procedures.
• Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
• The ability to formulate sound decisions using the available information.
• Act as a role model within and outside of the department.
• Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
• Excellent organizational skills and initiative to improve processes.
• Communicate regularly with department head about issues.
• Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

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Benefits Summary:

• Affordable medical and prescription, dental, and vision (employer co-pay)
• Flexible Spending Account Dependent Care & Unreimbursed Medical
• Basic Life Insurance (employer paid)
• Voluntary Life & AD&D
• Long Term Disability & Travel AD&D (employer paid)
  
• Paid Time Off: Vacation, Sick,
  Personal, 9 paid holidays, and bereavement
• Community Service Day: Employer paid
• Bereavement Pay

Financial & Retirement Planning

• Competitive Pay
• Annual Performance Reviews
• Incentive Pay: Some positions qualify for incentive pay
• 401(k):
  • Safe Harbor Non-Elective (employer paid)
  • Elective Deferral: Employee contribution, minimum of 1%
  • Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
  • Discretionary Profit Sharing

About Us: Via Credit Union was founded in 1936 and has grown to serve members in 6 branches and 12 Field of Membership Counties*.

Mission: People helping people achieve financial success.

Vision: Via Credit Union is committed to member service while maintaining financial stability.

Values:

• Honesty and Integrity
• Service Beyond Expectations
• People First
• Committed to Serve
• Foster Growth & Knowledge
• Excellence
• Have Fun

*Field of membership counties: Blackford, Delaware, Grant, Hamilton, Howard, Huntington, Kosciusko, Madison, Miami, Tipton, Wabash, and Wells

Physical Demands:

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Occasionally: Stand, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs

Frequently: Walk, Climb, Reach above Shoulder, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs

Constantly: Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less

Not Applicable: Crawl

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.