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Vice President Application Support information

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$31K

$161.2K

$206K

How much do vice president application support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for vice president application support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Vice President Application Support vs Director Application Support?

AspectVice President Application SupportDirector Application Support
ResponsibilitiesStrategic leadership, overall department vision, high-level client relationsOperational management, team oversight, project execution
Required CredentialsBachelor's/Master's degree, extensive industry experience, leadership skillsBachelor's degree, relevant technical and managerial experience
Work EnvironmentExecutive-level meetings, strategic planning, cross-department collaborationTeam management, project coordination, client interactions

The Vice President Application Support focuses on strategic leadership and high-level decision-making, while the Director Application Support handles daily operations and team management. Both roles require relevant experience and industry knowledge, but the VP role emphasizes vision and strategy, whereas the Director role concentrates on execution and team oversight.

How does the Vice President of Application Support typically collaborate with other departments to ensure seamless application performance?

As a Vice President of Application Support, collaboration with departments such as IT infrastructure, development, and business operations is essential to ensure applications run smoothly and meet organizational needs. This role often involves leading cross-functional meetings, setting up escalation protocols, and aligning support strategies with evolving business objectives. Effective communication and partnership with stakeholders help to promptly address incidents, coordinate upgrades, and proactively identify improvement opportunities. It's common to work closely with senior management to prioritize initiatives and ensure optimal resource allocation.

What are the key skills and qualifications needed to thrive as a Vice President of Application Support, and why are they important?

To thrive as a Vice President of Application Support, you need a deep understanding of IT service management, application lifecycle, and business operations, often backed by a degree in computer science or a related field and significant leadership experience. Familiarity with ITIL frameworks, incident management platforms (such as ServiceNow), and enterprise application ecosystems is crucial. Exceptional communication, strategic thinking, and the ability to lead and mentor teams distinguish top performers in this role. These skills ensure the delivery of reliable application services, minimize downtime, and align technology support with organizational goals.

What does a Vice President of Application Support do?

A Vice President of Application Support oversees the teams responsible for maintaining, supporting, and improving business-critical software applications. They ensure that applications run smoothly, resolve technical issues, and work closely with other departments to implement upgrades or new features. VPs in this role are also involved in developing support strategies, managing budgets, and ensuring compliance with industry standards. Their leadership helps ensure high system availability and excellent user experience for internal and external clients.
What cities are hiring for Vice President Application Support jobs? Cities with the most Vice President Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Vice President Application Support jobs? States with the most job openings for Vice President Application Support jobs include:
Infographic showing various Vice President Application Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Vice President, Application Support Manager

BNY

Lake Mary, FL • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Vice President, Application Support Manager

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Application Support Manager to join our Production Services team. This role is located in Lake Mary/FL or Pittsburgh/PA.

In this role, you'll make an impact in the following ways:

  • Diagnose and resolve complex application issues rapidly to support stable operations and reduce downtime.
  • Conduct post-mortem analysis to identify root causes and prevent future issues.
  • Communicate technical issues clearly to non-technical stakeholders and collaborate effectively with developers and other partners.
  • Maintain composure during outages and high-priority incidents, often working under strict SLAs.
  • Maintain detailed system logs and incident reports to support tracking, reporting, and continuous improvement.

To be successful in this role, we're seeking the following:

  • Bachelor's degree in Computer Science, Information Technology, or a related field. - Advanced certifications in application support or IT service management preferred. **EXPERIENCE:** Typically 6-10 years of experience.
  • Knowledge of Linux/Unix shell scripts for automation and understanding processing stages.
  • Ability to run complex SQL queries and procedures for data analysis and debugging, with knowledge of Oracle and execution plans.
  • Knowledge of Docker for containerization and Kubernetes for orchestration.
  • Proficiency in App Engine to facilitate provisioning servers and scaling app instances based on demand.
  • Understanding of OneDesk as a centralized platform to streamline software deployment workflows.
  • Understanding of Kafka message broker for messages sent to different application topics and monitoring for lags.
  • Understanding of ServiceNow ticketing systems to request and transition with proper documentation.
  • Ability to interrogate logs through Splunk, including use in the ODH reporting system that hooks up with Nexen through plugins.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here's a few of our recent awards:

America's Most Innovative Companies, Fortune, 2025

World's Most Admired Companies, Fortune 2025

"Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Apply