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Viaphoton Jobs (NOW HIRING)

viaPhoton

Customer Success Manager

Naperville, IL · On-site

Mon-Fri | Onsite We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to ...

viaPhoton

Supplier Quality Engineer

Aurora, IL · On-site

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end ...

viaPhoton

Senior Mechanical Engineer

Naperville, IL · On-site

$104K - $137K/yr

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end ...

viaPhoton

Cable Cutter

Naperville, IL · On-site

$18 - $18.50/hr

At viaPhoton, we are committed to furthering our culture of inclusion. We reinforce this through our core values and beliefs as well as our processes and strategic goals. We remind team members to ...

viaPhoton

Quality Technician

Naperville, IL · On-site

$17 - $20/hr

At viaPhoton, we are committed to furthering our culture of inclusion. We reinforce this through our core values and beliefs as well as our processes and strategic goals. We remind team members to ...

viaPhoton

Manufacturing Technician

Aurora, IL · On-site

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end ...

viaPhoton

Buyer

Naperville, IL · On-site

$55K - $65K/yr

Mon-Fri 8:00 AM - 5:00 PM | Onsite Compensation: $55,000 - $65,000 base, plus annual bonus Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining ...

viaPhoton

Customer Success Manager

Chicago, IL · On-site

$70K - $85K/yr

Mon-Fri | Onsite Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom ...

viaPhoton

Electrical Automation Engineer

Chicago, IL · On-site

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end ...

viaPhoton

Cable Cutter

Aurora, IL

$18 - $18.50/hr

At viaPhoton, we are committed to furthering our culture of inclusion. We reinforce this through our core values and beliefs as well as our processes and strategic goals. We remind team members to ...

viaPhoton

Quality Line Inspector

Naperville, IL

$17/hr

... viaPhoton builds custom-engineered fiber optic solutions that power AI infrastructure, data centers, and 5G networks for some of the biggest names in tech. In five years we've grown to a team of 200 ...

viaPhoton

Mechanical Design Engineer

Naperville, IL · On-site

$75K - $102K/yr

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end ...

viaPhoton

ERP Business Analyst

Aurora, IL · On-site

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end ...

viaPhoton

Production Order Picker

Naperville, IL

$19/hr

... viaPhoton builds custom-engineered fiber optic solutions that power AI infrastructure, data centers, and 5G networks for some of the biggest names in tech. In five years we've grown to a team of 200 ...

New

viaPhoton

Quality Technician

Naperville, IL · On-site

$17 - $20/hr

At viaPhoton, we are committed to furthering our culture of inclusion. We reinforce this through our core values and beliefs as well as our processes and strategic goals. We remind team members to ...

viaPhoton

Supplier Quality Engineer

Naperville, IL · On-site

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end ...

viaPhoton

Maintenance Technician, Automation

Naperville, IL · On-site

$30 - $37/hr

... viaPhoton builds custom-engineered fiber optic solutions that power AI infrastructure, data centers, and 5G networks for some of the biggest names in tech. In five years we've grown to a team of 200 ...

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Viaphoton information

What is Viaphoton?

Viaphoton is a company specializing in the design and manufacturing of advanced fiber optic connectivity solutions. Their products support high-speed data transmission and are commonly used in data centers, telecommunications, and networking infrastructure. Viaphoton focuses on innovation, quality, and customer service to meet the demands of rapidly growing data and connectivity needs. Their offerings include fiber optic cables, assemblies, and related components designed for efficiency and reliability.

What are the typical daily responsibilities for someone working at Viaphoton in a manufacturing or engineering role?

At Viaphoton, professionals in manufacturing or engineering roles typically spend their days overseeing the production of fiber optic components, ensuring product quality, and troubleshooting equipment issues. Collaboration with quality assurance teams, process engineers, and supply chain personnel is common to maintain efficiency and meet delivery timelines. Employees may also participate in process improvement initiatives and provide feedback on new product designs. The environment is fast-paced, with a strong emphasis on teamwork, continuous learning, and adherence to safety protocols.

What are the key skills and qualifications needed to thrive as a Viaphoton employee, and why are they important?

To excel at Viaphoton, a company specializing in photonics and fiber optic solutions, you generally need a background in engineering, optics, or a related technical field, along with relevant industry experience. Familiarity with fiber optic design software, optical testing equipment, and certifications such as CFOT (Certified Fiber Optic Technician) are commonly required. Strong problem-solving abilities, attention to detail, and effective teamwork are vital soft skills for success in this collaborative and innovation-driven environment. These skills enable employees to deliver high-quality, cutting-edge solutions that meet client needs and support the company's growth in a competitive industry.

What is the difference between Viaphoton vs Data Analyst?

AspectViaphotonData Analyst
Required CredentialsTypically requires a background in physics, engineering, or related fields; may include certifications in data analysis toolsUsually requires a degree in statistics, mathematics, or related fields; certifications in data analysis software are common
Work EnvironmentResearch labs, technology companies, or aerospace industries; focus on experimental and applied physics projectsBusiness, finance, healthcare, or tech sectors; focus on interpreting data to inform decisions
Industry UsageUsed in scientific research, aerospace, and advanced technology sectorsWidely used across industries for data-driven decision making

While both Viaphoton and Data Analyst roles involve data handling, Viaphoton typically focuses on physics-based research and experimental work, whereas Data Analysts primarily interpret business or operational data to support strategic decisions.

More about Viaphoton jobs

What cities are hiring for Viaphoton jobs?

Cities with the most Viaphoton job openings:

What states have the most Viaphoton jobs?

States with the most job openings for Viaphoton jobs include:

What job categories do people searching Viaphoton jobs look for?

The top searched job categories for Viaphoton jobs are:

Viaphoton jobs near you
Infographic showing various Viaphoton job openings in the United States as of September 2026, with employment types broken down into 72% Full Time, and 28% Nights. Highlights an 100% Physical job distribution.

Customer Success Manager

Naperville, IL • On-site

viaPhoton
Telecommunications • 51 - 200 employees
Learn more about viaPhotonexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Customer Success Manager

Naperville, IL

Location: Naperville, IL

Schedule: Mon–Fri | Onsite

We are changing the norm by being customer-focused, technology-led. viaPhoton is reimagining fiber optic manufacturing for the AI era. We design and deliver custom-engineered, end-to-end fiber connectivity solutions for the data centers, 5G networks, and AI infrastructure shaping the next decade, and our customers need them in weeks, not months. In five years we've grown to a team of 200+ and 4x'd our revenue in the last year alone, and we're just getting started. We're looking for people who want to do their best work with a team that's moving fast.

About the Role

You'll be the connective tissue between our customers and our operations. Managing the entire journey from quoting through delivery, you'll keep communication clean and proactive, resolve issues before they grow, and build trust with the biggest names in hyperscale infrastructure.

  • Own the complete customer journey from onboarding through quoting, production, and delivery
  • Keep communication clear and proactive across email, Slack, and phone
  • Set expectations early, build realistic timelines, and resolve issues before they escalate
  • Coordinate with sales, engineering, manufacturing, and logistics to align on priorities
  • Maintain accurate ERP updates and bring clarity to workflows that move quickly

What You'll Bring

  • Communicate clearly and adapt your style to different audiences
  • Have careful organizational discipline and follow through on what you start
  • Use customer-first judgment to balance stakeholder needs with company constraints
  • Are at your best when systems and priorities shift, and are comfortable learning new tools
  • Take ownership and have a track record of seeing things through

What's in it for you?

  • Robust health, dental, and vision coverage that starts on day 1
  • 401(k) with 4% match, vests immediately after a 90-day waiting period
  • Flexible PTO that grows over time
  • 10 paid holidays, including 2 floating holidays
  • Monthly team events

Compensation: $70,000 - $85,000, plus annual bonus

We're building something big, and we want good people along for the ride. If that sounds like you, we'd love to hear from you. Apply today.

At viaPhoton, we are committed to furthering our culture of inclusion. We reinforce this through our core values and beliefs as well as our processes and strategic goals. We remind team members to seek various viewpoints, learn and be hungry with curiosity, and gain trust.

We are an equal opportunity employer and make all employment decisions based on merit and qualifications. We do not discriminate on the basis of race, color, ethnic or national origin, religion or belief, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, health condition, genetic information, marital or family status, military or veteran status, socioeconomic background, or any other status protected by applicable law.

We provide reasonable accommodations and adjustments throughout the hiring process. If you need one, please let us know. Any personal data you share with us is handled confidentially and in line with applicable data protection law.

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