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Veterinary Office Assistant Jobs in Indiana (NOW HIRING)

eGenesis

IN · On-site

... office, laboratory, GMP manufacturing, animal care, veterinary, maintenance, and outdoor ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Veterinary Office Assistant information

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$9

$18

$24

How much do veterinary office assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for veterinary office assistant in Indiana is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.14 per hour, depending on experience, location, and employer.

What is a veterinary office assistant?

Veterinary Office Assistants are support staff who help veterinary clinics run smoothly by handling administrative and clerical tasks. Their responsibilities typically include greeting clients and their pets, scheduling appointments, managing patient records, handling billing, and assisting veterinarians with basic tasks. They play a crucial role in ensuring a positive experience for pet owners and efficient workflow in the clinic. Good communication skills and a love for animals are essential for this role.

What skills and qualifications are needed to be a veterinary office assistant?

To thrive as a Veterinary Office Assistant, you need strong organizational skills, attention to detail, basic knowledge of animal care, and typically a high school diploma or equivalent. Familiarity with veterinary management software, appointment scheduling systems, and office equipment is often required. Excellent customer service, multitasking abilities, and effective communication help you support both clients and veterinary staff. These skills ensure smooth clinic operations, positive client experiences, and efficient care for animal patients.

What challenges do veterinary office assistants face, and how can they be managed?

Veterinary Office Assistants frequently encounter fast-paced environments where multitasking is essential—balancing administrative duties, client communication, and assisting with animal care. Managing the emotional aspects of client interactions, especially during emergencies or difficult visits, can be challenging. Developing strong organizational skills, practicing empathy, and maintaining clear communication with both clients and the veterinary team help manage these demands effectively. Many offices provide on-the-job training and mentorship to support assistants as they adapt to these challenges.

What is the difference between Veterinary Office Assistant vs Veterinary Technician?

AspectVeterinary Office AssistantVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront office, administrative tasks, client communicationClinical setting, assisting veterinarians with medical procedures
Job ResponsibilitiesScheduling appointments, billing, client communicationPerforming lab work, assisting in surgeries, administering medications

The Veterinary Office Assistant primarily handles administrative and client-facing tasks in a veterinary practice, while the Veterinary Technician is more involved in medical and technical duties. Both roles are essential but differ in credentials, responsibilities, and daily work environment.

Can I be a veterinary office assistant with no experience?

Veterinary office assistant positions often do not require prior experience, as on-the-job training is common. Basic skills such as communication, organization, and familiarity with veterinary terminology can be helpful, and some employers may prefer candidates with related certifications or coursework. Entry-level roles typically focus on administrative tasks and supporting veterinary staff.

Where do veterinary office assistants make the most money?

Veterinary office assistants tend to earn higher salaries in regions with a higher cost of living and more developed veterinary industries, such as urban areas or states with a strong emphasis on animal healthcare. Salary levels can also be influenced by experience, certifications, and the size of the veterinary practice or hospital.

What are the most commonly searched types of Veterinary Office jobs in Indiana?

The most popular types of Veterinary Office jobs in Indiana are:

What are popular job titles related to Veterinary Office Assistant jobs in Indiana?

For Veterinary Office Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Veterinary Office Assistant jobs in Indiana look for?

The top searched job categories for Veterinary Office Assistant jobs in Indiana are:

What cities in Indiana are hiring for Veterinary Office Assistant jobs?

Cities in Indiana with the most Veterinary Office Assistant job openings:

Veterinary Office Assistant jobs near you
Infographic showing various Veterinary Office Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $37,477 per year, or $18 per hour.

Customer Service Representative

Arlington Heights Veterinary Hospital

Bloomington, IN • On-site

$10 - $15/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Arlington Heights Veterinary Hospital, located in Bloomington, IN is a veterinary hospital that puts your animals’ needs first and foremost.  For over 5 decades we have aimed to perform the best possible medicine and are always striving to save the 10%;  Saving the lives of the animals that only the best veterinarian can save. We have a philosophy that 70% of the animals get better with or without treatment, 20% get better with the help of a veterinarian, and the last 10% are saved by exceptional veterinarians and their team. We want to be the clinic that saves the 10%. 

This position is primarily responsible for the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The Customer Service Representative (CSR) answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms. The CSR also receives and relays client correspondence and updates client financial records.  The exceptional CSR has the ability to diffuse negative client situations and foster client loyalty.

At Arlington Heights Veterinary Hospital, we ask a lot of our employees which is why we give so much in return.  In addition to your competitive salary, medical/dental/vision plan and a lucrative 401(k) we will shower you with perks including:
  • Food: Frequent “lunch on us” including monthly birthday celebrations.
  • Amusement: This field of work can be  stressful but we are always trying to have fun and enjoy our day at Arlington!
  • Team Fun: Get togethers outside of the office for fun team building activities.
  • Family Discount: When you join our team at Arlington Heights, you join our family and will receive a 50% discount for all of your own pets’ needs. 

Not everyone can be a Customer Service Representative.  To be seriously considered for this role, please have the following in regards to:
  • Education: Completed at least a high school education  and looking to possibly further your education down the road.  
  • Compassion: You must truly love animals and want to do whatever it takes to give the pet the best possible care.
  • Mover & Shaker:  A willingness to start and end every day knowing you gave your all.
  • Partnership: This position requires teamwork not autonomy. You still need to be self-motivated but realize we work as a team at Arlington Heights.

Becoming a team member at Arlington Heights Veterinary Hospital, we guarantee you will not only gain experience to further your knowledge base of veterinary medicine but learn teamwork and hard work to assist you in the future.  Throughout your journey, you will benefit our local pet community and be a part of the team that helps to save the 10%. You will be responsible for:

Veterinary Knowledge/Client Education: 
  • Answers client inquiries about basic animal care and routine procedures.
  • Educate clients on over-the-counter products such as shampoos and nutraceuticals; have full knowledge of heartworm and external parasite preventives and able to promote client education and sales. 
  • Guide client to make appropriate decisions regarding optimum pet care. 
Admitting / Discharging Patients/ Cash Handling:
  • Admit patients and handle medical record entries accurately.  
  • Handle client/patient transfers with ease. 
  • Prepare client invoices for services performed. 
  • Accurately handle payment transactions. 
  • Accurately and empathetically communicate estimates/treatment plans to clients.
Hospitality:
  • Bond with clients during interactions. 
  • Keep the front desk a positive area even during long client wait times.
  • Work to maintain an effective veterinarian appointment schedule; screening emergencies and prioritizing cases that need to be seen.
Personal Conduct/Attitude/Teamwork:
  • Maintain positive, cooperative relationships with other employees. 
  • Display tact and respect with team members even when busy or hectic. 
  • Feel and express a genuine liking for animals and their owners and for working in the animal care field.
Client Communication:
  • Conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks. 
  • Deal intelligibly, pleasantly and efficiently with clients, often doing several things at one time. 
  • Greet clients with poise and natural effort. 
  • Outline costs and fees in a positive light while supporting hospital payment policies. 
  • Turn prospective clients (phone-shoppers) into clients through relationship building and bonding. 
  • Handle client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements and cards, and A/R statements.
We would love to have you join our team!!

APPLY NOW.