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Veterinary Client Liaison Jobs (NOW HIRING)

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Veterinary Client Liaison information

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$12

$25

$51

How much do veterinary client liaison jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for veterinary client liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

How does a Veterinary Client Liaison typically collaborate with veterinary staff to enhance client experience?

A Veterinary Client Liaison acts as a bridge between clients and the veterinary team, ensuring smooth communication and a positive experience for pet owners. They often relay client concerns, schedule appointments, and assist in explaining medical procedures or aftercare instructions. Liaisons work closely with veterinarians, technicians, and administrative staff to address client questions promptly and resolve any issues that may arise. This collaborative approach helps build trust and ensures clients feel supported throughout their visit.

What are the key skills and qualifications needed to thrive as a Veterinary Client Liaison, and why are they important?

To thrive as a Veterinary Client Liaison, you need strong knowledge of veterinary terminology, client service, and animal care protocols, often supported by experience in veterinary or customer service roles. Familiarity with veterinary practice management software, scheduling systems, and communication tools is typically required. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure help build trust with clients and support effective teamwork. These abilities ensure smooth client interactions, accurate information exchange, and a positive experience for both pet owners and the veterinary team.

What are Veterinary Client Liaisons?

Veterinary Client Liaisons are professionals who act as the primary point of contact between veterinary clinics and pet owners. They handle client communications, schedule appointments, answer questions about services, and ensure that clients have a positive experience at the clinic. Their role often includes explaining procedures, managing follow-up care, and addressing any concerns clients may have about their pets' treatment. By facilitating clear and compassionate communication, they help strengthen the relationship between veterinarians and clients.

What is the difference between Veterinary Client Liaison vs Veterinary Receptionist?

AspectVeterinary Client LiaisonVeterinary Receptionist
CredentialsCustomer service skills, communication trainingCustomer service skills, basic administrative knowledge
Work EnvironmentInteracting with clients, managing appointments, providing infoFront desk, answering calls, scheduling
Employer & Industry UsageVeterinary clinics, hospitals, animal care centersVeterinary clinics, animal hospitals, pet clinics

The Veterinary Client Liaison typically has a broader role involving client communication, education, and relationship management, often requiring specialized customer service skills. In contrast, a Veterinary Receptionist mainly handles administrative tasks at the front desk. Both roles are essential in veterinary settings, but the liaison focuses more on client engagement and support, while the receptionist manages daily scheduling and administrative duties.

More about Veterinary Client Liaison jobs
Infographic showing various Veterinary Client Liaison job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Veterinary Client Services - Overnight

Veritas Veterinary Partners

Woodbridge, NJ • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

World Class Medicine.
Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.
At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being.
We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.
Are you a client focused professional with a passion for delivering a gold-standard client experience? At GSVS, we're seeking an exceptional Client Experience Representatives to serve as the welcoming face of our hospital, setting the tone for every client interaction. In this vital role, you will ensure every visitor feels acknowledged, supported, and valued from the moment they walk through our doors.
Schedule: Sunday - Wednesday, 9pm - 7:30am or Thursday - Saturday, 6pm - 7:30am
We're seeking self-starters who excel working independently but also collaborate seamlessly with our overnight patient care team. Professional, client focused team member to represent GSVS during overnight hours who takes pride in staying productive, proactive, and engaged throughout their shift. The ideal candidate is adaptable, maintains professionalism during both busy and quiet times, and ensures hospital protocols and policies are followed-delivering exceptional client care and teamwork in our dynamic emergency environment.
About Us: GSVS is a premier multispecialty veterinary practice, committed to the highest standards of patient care and client service. We offer a collaborative, growth-oriented environment where excellence is recognized and rewarded.
What You'll Do:
  • Greet clients with professionalism, warmth, and empathy
  • Actively listen to client concerns, acknowledge their needs, and provide compassionate support
  • Facilitate smooth check-in and check-out processes
  • Book appointments with attention to detail and efficiency
  • Process payments and discuss financial matters with clarity, sensitivity, and respect
  • Serve as a liaison between clients and clinical staff, ensuring seamless communication
  • Contribute to a positive, team-focused environment

Who You Are:
  • 2+ years of high-level customer service experience REQUIRED (veterinary or medical setting preferred)
  • Demonstrated ability to deliver gold-standard service in a fast-paced environment
  • Exceptional communication, active listening, and interpersonal skills
  • Compassionate, client-focused, and solutions-oriented
  • Professional in appearance, demeanor, and work ethic
  • Discreet, honest, and committed to confidentiality
  • Eager to collaborate, learn, and grow within a supportive team
  • Self-motivated

Schedule: Sunday, Tuesday, Wednesday, and Saturday, 12pm - 11am
Salary: $18/hr - $22/hr depending on skills, experience, and credentials
GSVS is proud to offer the following benefits:
  • Competitive salary based on your level of experience
  • Health, dental, and vision insurance, with HSA option- some plans paid 100%
  • Maternity/Paternity leave
  • Retirement Plan - 401K with employer match
  • Employee Referral Bonus
  • Paid Time off
  • Mental health support with Talkspace
  • Uniforms provided
  • Pet discount for medical care

Garden State Veterinary Services is located at 1200 Route 9, Woodbridge NJ 07095.
Ready to set the standard for client care? Apply today by sending your resume and cover letter.
Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.
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