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How much do veterans united jobs pay per year?

As of Aug 13, 2026, the average yearly pay for veterans united in the United States is $53,950.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $62,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a loan specialist at Veterans United?

A typical day for a Loan Specialist at Veterans United involves guiding clients—primarily veterans—through the mortgage application process, reviewing financial documents, and working closely with underwriters to ensure timely loan approvals. You’ll spend much of your time communicating with clients via phone and email, answering their questions, and keeping them updated on their application status. Collaboration with team members such as loan processors and credit analysts is frequent to solve issues and deliver a seamless customer experience. This role requires a balance of technical knowledge, attention to detail, and strong interpersonal skills to meet both client and organizational goals.

What is a Veterans United job?

A Veterans United job typically refers to a position at Veterans United Home Loans, a mortgage lender specializing in VA home loans for military veterans and service members. Employees work in various roles, including loan officers, customer service, IT, marketing, and operations, to help veterans achieve homeownership. The company is known for its strong culture, commitment to customer service, and support for veterans and military families.

What are the key skills and qualifications needed to thrive in the Veterans United position, and why are they important?

To thrive in a role at Veterans United, strong customer service skills, attention to detail, and familiarity with mortgage lending processes are essential, often supported by relevant experience or education in finance or business. Knowledge of loan origination systems, regulatory guidelines, and, in some positions, mortgage loan officer (MLO) licensing is typically required. Soft skills such as empathy, teamwork, and clear communication are highly valued for building trust with clients, many of whom are military veterans. These abilities are crucial for ensuring positive client experiences, accurate processing, and achieving team goals in a fast-paced environment.

More about Veterans United jobs
What cities are hiring for Veterans United jobs? Cities with the most Veterans United job openings:
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What job categories do people searching Veterans United jobs look for? The top searched job categories for Veterans United jobs are:
Veterans United jobs near you
Infographic showing various Veterans United job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,950 per year, or $25.9 per hour.

Customer Service Representative - Part-Time (Saturday & Sunday, 1pm - 10pm)

Veterans United Home Loans

Columbia, MO • On-site

$15.25 - $20.75/hr

Part-time

Posted 6 days ago

Veterans United Home Loans rating

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role. We don't require a specific degree or experience, but we're looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!
About The Role:
As a Customer Service Representative at Veterans United, you'll be the friendly voice that helps guide callers to the answers they need. From answering general loan questions to transferring calls to other departments or addressing inquiries, you'll be there to support and enhance the lives of our callers. Your goal? To be as helpful as possible and leave each caller feeling cared for.
Our Customer Service Center isn't your typical call center-it's a place where a fast-paced environment meets a supportive, close-knit team. We genuinely care about each other and make an effort to build camaraderie, whether through team bonding moments, department-wide events, or celebrating wins together. Compassion and connection are at the heart of everything we do.
To best serve our callers, our Customer Service Center operates 24/7, giving us the flexibility to support people whenever they need it. We offer a variety of shifts to fit different schedules, and you'll be assigned one shift when you join the team. For this part-time position, we're specifically looking for someone available to work Saturday and Sunday, 1pm - 10pm.
Here's a snapshot of what you'd be doing:
  • Answering incoming calls and connecting folks to the right department to get them what they need.
  • Providing top-notch customer service while answering basic questions about VA loans.
  • Juggling tasks like sending emails or instant messages to help quickly resolve issues.
  • Handle challenging situations with patience and professionalism, ensuring borrowers feel heard and supported, even when they're upset or frustrated.
  • You'll spend much of your day communicating with borrowers by phone, email, and other communication tools. Business calls may be recorded and reviewed using AI-assisted technology to support coaching, quality assurance, compliance, training, and performance evaluation.

About You:
  • Fast-paced environments are where you thrive and you're quick to learn and excel.
  • You either have a basic understanding of the loan process or the willingness to learn it quickly.
  • You've got stellar phone skills and know how to make every caller feel valued.
  • A solid work ethic drives you to give your best effort in everything you do.
  • Dependability, efficiency, and great communication are qualities you bring to every interaction.

About Us:
We're all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn't measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.
We're so glad you're here checking out this opportunity! If this role gets you excited but you're worried you don't check every box - don't sweat it. We're more interested in what you can bring to the team than a perfect checklist. If you're passionate, driven, and ready to make a difference, we'd love to hear from you. Come as you are, and together we'll create something amazing.
Interested? Apply Today!
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

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