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Veterans Service Representative Jobs in Rhode Island

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Pawtucket, RI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Carolina, RI · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

Customer Service Representative

North Smithfield, RI · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... or mental disability, veteran status, or any other basis protected by applicable federal ...

The Field Service Representative works closely with Business Development, Sales, Program Management ... protected veteran status, sexual orientation, gender identity or expression, or any other ...

Sales Service Rep

Providence, RI · On-site

$25 - $30/hr

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales ... veteran status, and any other characteristic protected by applicable local, state and federal laws ...

Sales Service Rep

Providence, RI · On-site

$25 - $30/hr

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales ... veteran status, and any other characteristic protected by applicable local, state and federal laws ...

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Showing results 1-20

Veterans Service Representative information

See Rhode Island salary details

$38.2K

$63.3K

$68.1K

How much do veterans service representative jobs pay per year?

As of Aug 26, 2026, the average yearly pay for veterans service representative in Rhode Island is $63,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $67,600.00 per year, depending on experience, location, and employer.

What is a veterans service representative?

Veterans Service Representatives (VSRs) are professionals who assist military veterans and their families in navigating benefits and services provided by the Department of Veterans Affairs (VA) and other organizations. They help veterans understand and apply for benefits such as healthcare, disability compensation, education, and housing assistance. VSRs review claims, gather evidence, and ensure all necessary documentation is submitted for the claims process. Their goal is to advocate for veterans and ensure they receive the benefits and support they are entitled to.

What does a veterans service representative do?

Veterans service representatives help veterans navigate the applications and procedures of the Veterans Services Administration to receive benefits and medical care. Programs available to veterans include job placement services, pensions, disability benefits, continuing education, healthcare, and housing. When applying for these benefits, the veterans service representative works with the applicant to ensure all required paperwork is submitted on time. As a veterans service representative, you track your client’s claims and advocate for their application to be reviewed and approved in a timely manner. Strong written and verbal communication skills, as well as clerical skills, are all critical to the job.

What are the key skills and qualifications needed to thrive as a veterans service representative, and why are they important?

To thrive as a Veterans Service Representative, you need a solid understanding of veterans’ benefits programs, strong analytical skills, and typically a bachelor's degree or equivalent experience in a related field. Familiarity with case management systems, claims processing software, and government databases is essential. Outstanding interpersonal communication, problem-solving abilities, and empathy set top performers apart in this role. These skills are crucial for accurately guiding veterans through complex benefit processes and ensuring they receive the support they deserve.

What are some common challenges faced by veterans service representatives when assisting clients, and how are they typically addressed?

Veterans Service Representatives often encounter challenges such as navigating complex benefit regulations, managing high caseloads, and communicating with clients who may be experiencing stress or frustration. To address these, representatives rely on thorough training in VA policies, utilize case management software for organization, and receive ongoing support from supervisors and colleagues. Collaboration with other departments and continuous professional development also help them stay updated on changes in regulations and improve client service.

What is the difference between Veterans Service Representative vs Claims Specialist?

AspectVeterans Service RepresentativeClaims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; specialized training or certification may be preferred
Work EnvironmentGovernment offices, veterans affairs agencies, community outreachInsurance companies, government agencies, claims processing centers
Employer & Industry UsageVeterans affairs, government agenciesInsurance, government, private sector
Common Search & Comparison IntentYesYes

The main difference between a Veterans Service Representative and a Claims Specialist lies in their focus areas. Veterans Service Representatives primarily assist veterans with benefits claims, providing guidance and advocacy within government agencies. Claims Specialists, on the other hand, handle insurance or benefits claims in various industries. Both roles require similar credentials and often work in government or related environments, but their specific duties and employer types differ.

What are popular job titles related to Veterans Service Representative jobs in Rhode Island?

For Veterans Service Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Veterans Service Representative jobs in Rhode Island look for?

The top searched job categories for Veterans Service Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Veterans Service Representative jobs?

Cities in Rhode Island with the most Veterans Service Representative job openings:

What are popular job titles related to Veterans Service Representative jobs in RI?

For Veterans Service Representative jobs in RI, the most frequently searched job titles are:

Infographic showing various Veterans Service Representative job openings in Rhode Island as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,330 per year, or $30.4 per hour.

Customer Service Representative

U-Haul

Smithfield, RI

$15.50 - $21/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 25 days ago


U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 175 rated vehicle equipment hire


Job description

Location:

408 Eddie Dowling Hwy, North Smithfield, Rhode Island 02896 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance &Prescription plans,if eligible
  • Paid holidays, vacation, and sick days,if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental &VisionPlans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


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