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Customer Returns Representative Jobs in Rhode Island

Taco Family of Companies

Customer Care Specialist

Cranston, RI · Hybrid

$16.75 - $22/hr

Coordinate with Taco Compliance Manager Customer/Representative special documentation requirements. * Responsible for analyzing and processing warranty claims, customer returns and exchanges. As well ...

Taco Family of Companies

Customer Care Specialist

Cranston, RI · On-site

$16.75 - $22/hr

Coordinate with Taco Compliance Manager Customer/Representative special documentation requirements. * Responsible for analyzing and processing warranty claims, customer returns and exchanges. As well ...

Taco Family of Companies

Customer Care Specialist

Cranston, RI · On-site

$16.75 - $22/hr

Coordinate with Taco Compliance Manager Customer/Representative special documentation requirements. * Responsible for analyzing and processing warranty claims, customer returns and exchanges. As well ...

U-Haul

Customer Service Representative

Smithfield, RI

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Newport, RI · On-site

$16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Pawtucket, RI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Carolina, RI · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Newport, RI

$16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Manufacturing Company

Customer Service Rep

Warwick, RI · On-site

$20 - $22/hr

About the job Customer Service Rep This position is for a Customer Service Representative who acts ... Process and manage customer orders, including new entries, changes, and returns, using the SAP ...

Igus Bearings Inc

Customer Service Representative

Rumford, RI · On-site

$16 - $21.75/hr

... Representative who enjoys building relationships, multitasking in a fast-paced environment, and ... Process customer orders, returns, and order changes accurately and efficiently. * Respond to ...

U-Haul

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Newport, RI · On-site

$16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

North Smithfield, RI · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Aptiv PLC

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

Process and enter customer orders/changes/returns according to established department policies and ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Aptiv

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Process and enter customer orders/changes/returns according to established department policies and ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Aptiv

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

Process and enter customer orders/changes/returns according to established department policies and ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

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All JobsCustomer Returns Representative JobsCustomer Returns Representative Jobs in Rhode Island

Customer Returns Representative information

What does a customer returns representative do?

A Customer Returns Representative is responsible for handling product returns and exchanges for a company. They assist customers with return requests, process refunds or replacements, and ensure all transactions comply with company policies. This role often involves troubleshooting issues, providing excellent customer service, and managing return documentation. Representatives also communicate with other departments to resolve return-related problems and improve the overall returns experience.

What are the key skills and qualifications needed to thrive as a customer returns representative?

To thrive as a Customer Returns Representative, you need strong problem-solving abilities, attention to detail, and familiarity with return policies, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, returns management software, and inventory tracking tools is often required. Excellent interpersonal skills, patience, and clear communication help in managing customer concerns and building positive relationships. These skills ensure efficient and accurate processing of returns, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer returns representatives, and how are they addressed within the team?

Customer Returns Representatives often encounter challenges such as handling dissatisfied customers, managing high volumes of return requests during peak periods, and ensuring accurate processing of returns to maintain inventory integrity. To address these, teams typically provide thorough training on conflict resolution, clear guidelines on return policies, and utilize technology to streamline return tracking. Regular team meetings and support from supervisors also help representatives share best practices and resolve complex cases efficiently.

What is the difference between Customer Returns Representative vs Customer Service Associate?

AspectCustomer Returns RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; training on return policiesHigh school diploma; basic customer service skills
Work EnvironmentRetail stores, warehouses, or call centersRetail stores, call centers, or online support
Employer & Industry UsageRetail, e-commerce, logisticsRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on processing returns and refundsHandles general customer inquiries and support

While both roles involve customer interaction, the Customer Returns Representative specializes in managing product returns, refunds, and exchanges, often requiring knowledge of return policies. The Customer Service Associate provides broader support, addressing various customer questions and issues. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Customer Returns Representative jobs in Rhode Island?

For Customer Returns Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Returns Representative jobs in Rhode Island look for?

The top searched job categories for Customer Returns Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Customer Returns Representative jobs?

Cities in Rhode Island with the most Customer Returns Representative job openings:

Customer Returns Representative jobs near you
Infographic showing various Customer Returns Representative job openings in Rhode Island as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Representative

Archer Travel Service, Inc

Providence, RI • On-site

$16.25 - $22/hr

Other

Re-posted 26 days ago

Job description

About the job Customer Representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

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