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Versant Health Jobs (NOW HIRING)

Member Services Representative

Troy, NY ยท Remote

$19 - $21/hr

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a ...

Member Services Representative

Troy, NY ยท Remote

$19 - $21/hr

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a ...

Manager, Distribution

Westampton, NJ ยท On-site

$80K - $86K/yr

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a ...

Versant Health is one of the nation's leading administrators of managed vision care, serving millions of our clients' members nationwide. We are driven by our mission to help members enjoy the ...

Escalation Lead Versant Health bringing you Davis Vision and Superior Vision is a leading provider of vision and eye health solutions. We offer a full spectrum of services in the vision care ...

Sr. Infrastructure Engineer

Orlando, FL ยท Remote

$101K - $137K/yr

... as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search ...

Sr. Infrastructure Engineer

Orlando, FL ยท Remote

$101K - $137K/yr

... as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search ...

Sr. Infrastructure Engineer

Orlando, FL ยท Remote

$101K - $137K/yr

... as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search ...

SDET

Englewood Cliffs, NJ ยท On-site

$120K/yr

... health insurance, retirement plans, paid time off, etc. _ VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search ...

Sr. Site Reliability Engineer

Orlando, FL

$53.25 - $70.75/hr

... as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search ...

Freelance PartTime HR Coordinator

Stamford, CT ยท On-site

$22.50 - $29.25/hr

... health insurance, retirement plans, paid time off, etc. _ _ VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search ...

Sr. Site Reliability Engineer

Orlando, FL

$53.25 - $70.75/hr

... as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search ...

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Versant Health information

What types of teams and departments might I collaborate with as an employee at Versant Health?

At Versant Health, employees often collaborate across a range of departments including customer service, provider relations, IT, clinical operations, and sales. Teamwork is essential, as many projects require input from multiple specialties to ensure high-quality vision care solutions for members and clients. You may find yourself working with data analysts to improve service delivery, or with marketing to support new product launches. This collaborative environment helps employees learn new skills and gain exposure to different aspects of the business, fostering both personal and professional growth.

What does someone do at Versant Health?

Versant Health is a vision care company that manages vision insurance plans and provides eye health solutions. Employees at Versant Health may work in roles such as customer service, claims processing, provider relations, or IT, all aimed at supporting members' vision benefits and improving their overall eye health. The company partners with eye care professionals and helps members access eye exams, eyeglasses, and other vision-related services. Everyone at Versant Health contributes to making quality vision care more accessible and affordable for individuals and families.

What are the key skills and qualifications needed to thrive as a Versant Health employee, and why are they important?

To thrive at Versant Health, strong knowledge in healthcare administration, insurance processes, and vision care services is generally required, often backed by a relevant degree or equivalent experience. Familiarity with healthcare management systems like claims processing software and CRM platforms, as well as compliance certifications (such as HIPAA), is common. Excellent communication, problem-solving, and customer service skills help employees excel in delivering member and provider support. These abilities ensure efficient operations, regulatory compliance, and high-quality service for clients and members in a complex healthcare environment.

What is the difference between Versant Health vs Optometrist?

AspectVersant HealthOptometrist
CredentialsTypically requires licensure, certifications vary by stateDoctor of Optometry (OD) degree, state licensure
Work EnvironmentInsurance provider offices, healthcare settings, customer servicePrivate practices, clinics, healthcare facilities
Employer & IndustryInsurance companies, healthcare industryHealthcare providers, clinics, private practices
Common Search/ComparisonVersant Health vs Optometrist

While Versant Health focuses on insurance and healthcare plan management, optometrists are healthcare professionals providing eye care services. Both roles require licensure, but their work environments and industry focus differ significantly. Understanding these differences helps job seekers find the right career path in the healthcare and insurance sectors.

What states have the most Versant Health jobs? States with the most job openings for Versant Health jobs include:
What job categories do people searching Versant Health jobs look for? The top searched job categories for Versant Health jobs are:
Infographic showing various Versant Health job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Supervisor, Provider Data Management

Supervisor, Provider Data Management

Versant Health

Troy, NY โ€ข On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

Supervisor, Provider Data Management
Supervisor, Provider Data Management
Who are we?
Versant Health is one of the nation's leading administrators of managed vision care, serving millions of our clients' members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.
As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.
See how you can make a difference with the support of strong leadership and a team environment.
See Everything, Be Anythingโ„ข.
What are we looking for?
The Supervisor of Provider Data Management (PDM) is responsible for the direct oversight of the PDM team, ensuring accurate, completeness, and timely provider data updates across the organizations' various environments. This role will be the operational anchor and functional owner of the day-to-day activities of the team, to include inventory management and reporting, assignment management, team support, development and training, performance monitoring, and escalation resolution. Beyond primary and on-going tasks, this role also proactively identifies and assists in resolution design for systemic inefficiencies, while driving process improvement opportunities, and acting as a key bridge between the PDM team and cross-functional partners. The purpose of this role is to leverage data to inform decision-making, improve team efficiency, accuracy, and overall performance.
Where you will have an impact
  • Conduct daily routines to assess key metrics, including associate availability, incoming request volume, and current queue inventories to maintain database integrity
  • Triage the daily operations of the PDM team, managing workflows, assigning tasks, and monitoring queues to ensure adherence to established Service Level Agreements (SLAs)
  • Function as a Subject Matter Expert (SME) on provider data, leading root cause analysis on data errors and implementing corrective and preventative action plans
  • Ensure provider data is following all relevant federal and state regulations, including CMS, NCQA standards, and client agreements by developing and maintaining standards for database integrity and quality assurance
  • Develop and maintain comprehensive process documentation, training materials, and standard operating procedures (SOPs) for the PDM team.
  • Drive quality program adherence and provide coaching based upon the data made available by way of the program.
  • Engage in training and education opportunities to improve quality and effectiveness.
  • Act as a liaison and foster collaborative relationships for internal departments and external partners, resolving escalated issues and ensuring a seamless flow of provider data.
  • Lead discussions with management to align on daily priorities, resource deployment, and clearly communicate all new assignments and delivery commitments to the PDM associates.
  • Assemble and deliver an operational dashboard to PDM leadership to guide team priorities, resource deployment and KPIs.
  • Actively review and react to feedback from audits, error logs and quality metrics, translating insights into actionable steps for the team.
  • Perform other duties as the needs of the organization necessitate.

What's necessary to do the job?
  • Bachelor's degree in business, Health Care Management or other related field preferred or in lieu of a degree, an equivalent combination of work experience and education
  • Previous supervisory experience in a relevant operational environment preferred
  • 2 years of experience in provider/network data management or a related healthcare setting
  • Experience with ticketing systems, CRM, dashboard/data visualization tools
  • Strong analytical skills with the ability to interrogate large datasets and identify trends
  • Strong oral and written communication skills
  • Excellent analytical ability
  • Proficient in Microsoft Office suite

This role is compensated through a fixed annual salary. The expected salary range for this position is $60,000.00 - $65,000.00 annually, based on role scope, experience, and market considerations. This position is not eligible for bonus or incentive compensation.
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.
Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.
Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.