ZipRecruiter

Log In

1

Verizon Wireless Call Center Jobs in Decatur, GA

AT&T

Call Center Support Representative

Atlanta, GA

$18.68/hr

Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent ...

RemX

Call Center Retention & Sales Rep

Atlanta, GA · On-site

$17/hr

Educate customers on Frontier and Verizon offerings * Navigate multiple systems while maintaining ... call center experience, Comfortable working with sales and retention, Work a flexible schedule ...

New

Brooks-Aderholt Agency

Be Seen First

Entry Level Sales Representative

Alpharetta, GA · On-site

$55K - $110K/yr

You've worked at AT&T, T-Mobile, Verizon, Best Buy, or a similar retail/sales environment and you're tired of the ceiling * You're in a call center or customer service role and you know you're ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

DSI

Retail Support Specialist

Stone Mountain, GA · On-site

$26/hr

Experience in wireless communications, retail customer service, or technical support * Previous call center or retail support experience is a plus. What We Offer * Competitive starting pay of $26 per ...

New

DSI

Retail Support Specialist

Stone Mountain, GA · On-site

$26/hr

Experience in wireless communications, retail customer service, or technical support * Previous call center or retail support experience is a plus. What We Offer * Competitive starting pay of $26 per ...

New

DSI

Retail Support Specialist

Stone Mountain, GA · On-site

$26/hr

Experience in wireless communications, retail customer service, or technical support * Previous call center or retail support experience is a plus. What We Offer * Competitive starting pay of $26 per ...

New

Hooters

HELP DESK TECH TIER 1

Atlanta, GA

$18/hr

... wired/wireless network troubleshooting, and All Point of Sales equipment. • Configure and ... Experience with call center phone system a plus * Ability to work with various computer programs ...

Corpay

Implementation Specialist

Peachtree Corners, GA · On-site

You will be responsible for soliciting new business via our new, state-of-the-art sales call center ... Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) * Philanthropic ...

New

Hooters

HELP DESK TECH TIER 1

Atlanta, GA · On-site

$18/hr

... wired/wireless network troubleshooting, and All Point of Sales equipment. • Configure and ... Experience with call center phone system a plus * Ability to work with various computer programs ...

AT and T

Manager-Sales Bilingual

Atlanta, GA · On-site

$55K - $826K/yr

Join AT&T's Sales team and help connect customers with innovative solutions in, fiber, wireless ... To lead, direct, and optimize a team of telesales representatives in a consumer call center ...

AT&T

Manager-Sales Bilingual

Atlanta, GA

$55K - $826K/yr

Join AT&T's Sales team and help connect customers with innovative solutions in, fiber, wireless ... To lead, direct, and optimize a team of telesales representatives in a consumer call center ...

AT&T

Manager-Sales Loyalty

Atlanta, GA

$55K - $82K/yr

Join AT&T's Sales team and help connect customers with innovative solutions in, fiber, wireless ... To lead, direct, and optimize a team of telesales representatives in a consumer call center ...

AT and T

Manager-Sales Loyalty

Atlanta, GA · On-site

$55K - $82K/yr

Join AT&T's Sales team and help connect customers with innovative solutions in, fiber, wireless ... To lead, direct, and optimize a team of telesales representatives in a consumer call center ...

next page

Showing results 1-20

All JobsVerizon Wireless Call Center JobsVerizon Wireless Call Center Jobs in Decatur, GA

Verizon Wireless Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do verizon wireless call center jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for verizon wireless call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Verizon Wireless Call Center Representative, and why are they important?

To excel as a Verizon Wireless Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and company-specific software is typically required. Outstanding representatives demonstrate patience, active listening, and a positive attitude when handling customer inquiries and issues. These skills are vital to ensure customer satisfaction, efficient issue resolution, and a positive overall experience with the company.

What is the difference between Verizon Wireless Call Center vs Verizon Wireless Customer Service Representative?

AspectVerizon Wireless Call CenterVerizon Wireless Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound and outbound callsCall center setting, inbound customer inquiries
Employer & IndustryVerizon Wireless, telecommunicationsVerizon Wireless, telecommunications

The Verizon Wireless Call Center and Customer Service Representative roles both operate within the telecommunications industry, often in similar call center environments. The main difference lies in the scope: call center agents handle a broader range of inbound and outbound calls, including technical support and sales, while customer service representatives primarily focus on assisting existing customers with account issues and inquiries. Both roles require similar credentials and training, making them closely related but distinct in daily responsibilities.

What are some common challenges faced by agents in a Verizon Wireless Call Center, and how are they supported in overcoming them?

Agents in a Verizon Wireless Call Center often encounter high call volumes, diverse customer concerns, and the need to quickly adapt to new products or policies. To address these challenges, Verizon provides comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are readily available to offer real-time guidance, and there are regular team meetings to share best practices. Additionally, performance is monitored with constructive feedback to help agents continuously improve and succeed in their roles.

Is it hard to get hired at Verizon Wireless?

Getting hired at Verizon Wireless Call Center can be competitive, as the company often looks for candidates with strong communication skills, customer service experience, and the ability to work in a fast-paced environment. The hiring process typically involves multiple interview stages and assessments, but candidates with relevant experience and a good fit for the role have a fair chance of being selected.

How much do Verizon Wireless employees make?

Verizon Wireless call center employees typically earn an average hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $45,000 depending on experience and location. Overtime, bonuses, and benefits may also be part of the compensation package. Customer service skills and familiarity with CRM tools are often valued in this role.

Can I work for Verizon from home?

Verizon Wireless call center positions can often be performed remotely, especially for customer service roles, depending on company needs and current policies. These remote jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment. Availability of work-from-home options may vary based on the role and location, so it is advisable to check the specific job listing for remote work eligibility.

What does a Verizon Wireless Call Center representative do?

A Verizon Wireless Call Center representative assists customers with their wireless service needs, such as billing inquiries, technical support, account management, and plan changes. They handle incoming calls, resolve issues, and provide information about Verizon’s products and services. Representatives are trained to deliver excellent customer service while troubleshooting problems and ensuring customer satisfaction. They may also process payments, update account information, and escalate complex issues to specialized teams if necessary.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing multiple teams or departments.
What are popular job titles related to Verizon Wireless Call Center jobs in Decatur, GA? For Verizon Wireless Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Verizon Wireless Call Center jobs in Decatur, GA look for? The top searched job categories for Verizon Wireless Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Verizon Wireless Call Center jobs? Cities near Decatur, GA with the most Verizon Wireless Call Center job openings:
Verizon Wireless Call Center jobs near you
Infographic showing various Verizon Wireless Call Center job openings in Decatur, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 13% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Support Representative

AT&T

Atlanta, GA

$18.68/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 725 frontline employees who took The Breakroom Quiz

59th of 96 rated telecommunications companies

Job description

Note: This position reports to our 754 Peachtree Street NE, Atlanta, GA location. If selected, you must be able to report to this work location.This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency:

Our Premier Service Consultants earn $18.68 hourly. Not to mention all the other amazing rewards that working at AT&T offers.

How You'll Make an Impact:

As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

Key Responsibilities:

  • Provision and configure business services and network solutions.

  • Provide advanced technical support, addressing complex and high-impact issues.

  • Serve as a key point of contact, coordinating between multiple internal and external teams to ensure timely completion of tasks and projects.

  • Analyze, evaluate, and track technical problems to resolution.

  • Communicate effectively and professionally with all stakeholders, ensuring clear updates and progress tracking.

  • Manage multiple priorities simultaneously, demonstrating strong problem-solving and organizational skills.

Qualifications:

  • Proven experience in technical support, service provisioning, or network configuration.

  • Strong communication and coordination skills.

  • Ability to analyze and resolve complex technical issues.

  • Experience working with cross-functional teams.

  • Excellent multitasking and organizational abilities.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Visioncoverage

  • 401(k) plan

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone

  • Tuition reimbursement program

  • Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

  • Paid Parental Leave

  • Additional sick leave beyond what state and local law require may be available but is unprotected

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Extensive employee wellness programs

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!

Your future is calling. Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.

What AT&T employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply