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Verizon Fios Jobs (NOW HIRING)

Salary: 11 ECCO Group USA is hiring for their Verizon FIOS Home Services Program. Are you interested in a remote work from home position with a reputable company? In this role, you will contact ...

Sign up residents for Verizon Fios, 5G Home, Mobile, and Perks at the point of move-in * Provide product benefits and solution recommendations - Fios, 5G Home, Mobile, and Perks - through exceptional ...

Sign up residents for Verizon Fios, 5G Home, Mobile, and Perks at the point of move-in * Provide product benefits and solution recommendations - Fios, 5G Home, Mobile, and Perks - through exceptional ...

Title - QA consultant Location - Irving, TX Duration - 6 months extendable (Must have good experience in Video testing and have exp on Networking) · Performing testing for Verizon's FiOS Video ...

What you'll do Host Meet & Greet events and go door-to-door in your assigned territory, spark conversations with residents, and guide them toward the Verizon 5G Wireless, Fios Home Internet and TV ...

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Verizon Fios information

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How much do verizon fios jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for verizon fios in the United States is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.91 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Verizon Fios technicians when working onsite, and how are they addressed?

Verizon Fios technicians often encounter challenges such as troubleshooting complex wiring issues in older buildings, managing tight installation schedules, and ensuring customer satisfaction during onsite visits. To address these, technicians receive comprehensive training on both technical problem-solving and customer service. They also work closely with dispatch teams and have access to a support network of colleagues and technical resources, allowing them to resolve issues efficiently and keep customers informed throughout the process.

What is Verizon Fios?

Verizon Fios is a fiber-optic communications service provided by Verizon that offers high-speed internet, digital television, and telephone services. Unlike traditional cable, Fios uses fiber-optic technology to deliver faster and more reliable connections directly to homes and businesses. Customers can choose from various internet speeds and TV channel packages based on their needs. Fios is known for its fast upload and download speeds, which are ideal for streaming, gaming, and working from home. Availability may vary by location, so it's best to check if Fios is offered in your area.

What is the difference between Verizon Fios vs Verizon Customer Service Representative?

AspectVerizon FiosVerizon Customer Service Representative
Primary RoleProvides internet, TV, and phone services to customersAssists customers with billing, technical issues, and service inquiries
Work EnvironmentField and technical support, installation sites, call centersCall centers, remote or office-based
Required SkillsTechnical knowledge, installation skills, customer serviceCommunication skills, problem-solving, product knowledge
CertificationsTechnical certifications may be preferredCustomer service training, communication skills

Verizon Fios technicians focus on installing and maintaining internet, TV, and phone services, often working in the field. In contrast, Verizon Customer Service Representatives primarily handle customer inquiries and support via call centers. Both roles require strong communication skills, but Fios roles emphasize technical expertise, while customer service roles focus on problem-solving and customer interaction.

What are the key skills and qualifications needed to thrive as a Verizon Fios Technician, and why are they important?

To thrive as a Verizon Fios Technician, you need strong technical troubleshooting abilities, knowledge of fiber-optic technology, and typically a high school diploma or equivalent. Familiarity with installation tools, network testing equipment, and customer management systems is usually required, along with any relevant safety certifications. Excellent communication, problem-solving skills, and a commitment to customer service are critical soft skills for this role. These skills ensure efficient service delivery, customer satisfaction, and the reliable operation of Verizon Fios networks.
More about Verizon Fios jobs
What cities are hiring for Verizon Fios jobs? Cities with the most Verizon Fios job openings:
What states have the most Verizon Fios jobs? States with the most job openings for Verizon Fios jobs include:
Infographic showing various Verizon Fios job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, and 18% Part Time. Highlights an 20% Physical, and 80% Hybrid job distribution, with an average salary of $37,666 per year, or $18.1 per hour.

Verizon FIOS Sales Agent

Ecco Group

Shelby, NC • Remote

Full-time

Posted 10 days ago


Job description

Salary: 11

ECCO Group USA is hiring for their Verizon FIOS Home Services Program.



Are you interested in a remote work from home position with a reputable company?


In this role, you will contact customers who are eligible for Verizon FiOS Home services and establish new customer accounts for TV and Internet services. ECCO Group offers Work from Home schedules, if you qualify, with paid comprehensive 5-dayremote training. ECCO Group USA offers hourly pay plus commission paid out weekly.



Full Time Schedule:


  • 38+ hours per week
  • Orientation will be held on 5/11/26 from 1pm-2pm (paid)
  • Training will be 5/12-5/18 from 12pm-6pm; no Saturday or Sunday training
  • Schedule is Monday-Saturday | Off on Sunday and either Tues or Thurs | Hours: 10am-6:30pm | Unpaid 45 min lunch break | Two paid 15 min breaks
  • Hourly pay is $11/hr. plus commission and bonuses based on sales performance.
  • Must be cleared by IT and install our required programming on your PC during our system setup session prior to start date.



Required Qualifications:


  • 1 year of sales experience-mandatory (Call center preferred)
  • Computer proficiency in Windows-based applications
  • Comfortable relating to customers and offering solutions with ability to problem solve in a
    positive, productive manner
  • Self-directed with analytical skills
  • Strong oral, interpersonal and communication skills


Preferred Qualifications

  • Home services experience sales
  • Strong sales skills, including courteous telephone etiquette and professionalism
  • Ability to navigate multiple web interfaces/browsers/systems competently
  • Call Center Sales experience or Outside Sales experience a plus!


Required Prerequisites:


  • Must pass 7-year background check
  • Must have secured designated workspace separate free from distractions and noise
  • Must be hardwired for internet service with ethernet cord NO WIFI (or Hot Spot)-or must purchase an approved adapter from our list.
  • Must have USB headset with microphone mute and noise cancelling function
  • Must have a Windows 11 or better computer (No Mac books or Chrome books)
  • $11/HR PLUS COMMISSIONS


Ecco Group is an Equal Employment Opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status, or any other status protected under local, state or federal laws.