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Verizon Customer Service Work From Home Jobs (NOW HIRING)

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

New

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

What can you expect from your work at Afni? This position is for wireless customer service, so you ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

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How much do verizon customer service work from home jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for verizon customer service work from home in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Work From Home representative?

To thrive as a Verizon Customer Service Work From Home representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer troubleshooting is typically required. Patience, empathy, and resilience help you manage customer concerns and maintain professionalism in remote interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and representing the Verizon brand positively from a home environment.

What is the difference between Verizon Customer Service Work From Home vs Verizon Sales Representative Work From Home?

AspectVerizon Customer Service Work From HomeVerizon Sales Representative Work From Home
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, sales experience preferred
Work EnvironmentRemote, home-based customer supportRemote, home-based sales and product promotion
Employer & Industry UsageVerizon customer support teamVerizon sales and marketing team
Common Search & ComparisonCustomer service roles at VerizonSales roles at Verizon

Verizon Customer Service Work From Home primarily involves assisting customers with technical issues, billing, and account inquiries, focusing on support and problem resolution. In contrast, Verizon Sales Representative Work From Home centers on promoting Verizon products, upselling, and closing sales remotely. Both roles require strong communication skills and are performed in a home environment, but they serve different functions within Verizon's operations.

What is a Verizon Customer Service Work From Home?

A Verizon Customer Service Work From Home job involves assisting Verizon customers remotely with their inquiries, technical issues, billing questions, and account management. Employees in this role communicate with customers through phone, chat, or email, providing support and solutions from the comfort of their own home. Verizon provides the necessary training and equipment, and employees are expected to maintain a quiet and professional workspace. This position typically requires strong communication skills, a reliable internet connection, and the ability to troubleshoot and resolve customer issues efficiently.

What are some common challenges faced by Verizon Customer Service representatives working from home, and how can they be managed?

Verizon Customer Service representatives working from home often face challenges such as managing time effectively, staying motivated without direct supervision, and ensuring a quiet, professional workspace to handle customer interactions. To overcome these hurdles, it's helpful to establish a dedicated workspace, follow a structured daily schedule, and leverage the support and training resources provided by Verizon. Staying connected with your virtual team through regular check-ins and utilizing communication tools also helps maintain collaboration and a sense of community.
More about Verizon Customer Service Work From Home jobs
What cities are hiring for Verizon Customer Service Work From Home jobs? Cities with the most Verizon Customer Service Work From Home job openings:
What states have the most Verizon Customer Service Work From Home jobs? States with the most job openings for Verizon Customer Service Work From Home jobs include:
What job categories do people searching Verizon Customer Service Work From Home jobs look for? The top searched job categories for Verizon Customer Service Work From Home jobs are:
Verizon Customer Service Work From Home jobs near you
Infographic showing various Verizon Customer Service Work From Home job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home Customer Service Representative

ACC Premiere

Remote

$16.50 - $22.25/hr

Other

Posted yesterday

New

Job description

Work From Home-Customer Service
***Equipment Provided***
***Paid Training***
SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.)
  • Working: Monday-Friday 12:00pm-8:00pm EST
At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.
TRAINING:
  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance
WHY US?
  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
Home Environment and Work Space:
  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It's essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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