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Verify Debt Solutions Jobs in Iowa (NOW HIRING)

You'll engage directly with consumers and authorized third parties, negotiate payment solutions ... Verify and confirm customer account details and banking information * Process secure payments and ...

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

You'll engage directly with consumers and authorized third parties, negotiate payment solutions ... Verify and confirm customer account details and banking information * Process secure payments and ...

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

You'll engage directly with consumers and authorized third parties, negotiate payment solutions ... Verify and confirm customer account details and banking information * Process secure payments and ...

Manage scope, minimize scope creep, and balance technical debt against new feature development ... Verify all stories meet Definition of Done, acceptance criteria are validated, and regression risk ...

Verify Debt Solutions information

What is Verify Debt Solutions?

Verify Debt Solutions is a company that specializes in helping individuals manage and resolve their debts. They typically offer services such as debt management plans, debt settlement, and financial counseling to assist clients in reducing or eliminating unsecured debts. The company works by negotiating with creditors on behalf of their clients to secure lower interest rates or reduced payment amounts. It's important to research and verify the legitimacy of any debt solutions company before enrolling in their programs to ensure they are reputable and effective.

What are the key skills and qualifications needed to thrive as a Debt Solutions Advisor?

To thrive as a Debt Solutions Advisor, you need a solid understanding of personal finance, debt management strategies, and relevant financial regulations, often supported by qualifications in finance or a related field. Familiarity with customer relationship management (CRM) systems, debt analysis software, and industry certifications like CeMAP can be highly beneficial. Strong communication, empathy, and problem-solving skills help advisors build trust and develop tailored solutions for clients facing financial difficulties. These competencies are crucial for providing effective guidance, ensuring compliance, and supporting clients through challenging financial situations.

What are some common challenges faced by professionals working at Verify Debt Solutions, and how can they be managed?

Professionals at Verify Debt Solutions often encounter challenges such as handling sensitive client information, navigating complex debt regulations, and managing emotionally charged conversations with clients facing financial hardship. To succeed, it's important to stay up-to-date with industry compliance requirements, maintain strong communication and empathy skills, and collaborate closely with team members to share best practices and support each other. Most teams work in a structured environment with regular training, which helps staff remain knowledgeable and prepared for various client scenarios.

What is the difference between Verify Debt Solutions vs Debt Settlement Specialist?

AspectVerify Debt SolutionsDebt Settlement Specialist
CredentialsCertifications in debt management, financial counselingCertifications in debt negotiation, financial counseling
Work EnvironmentOffice-based, client consultations, phone supportOffice and client meetings, negotiation calls
Employer & IndustryDebt relief companies, financial servicesDebt settlement firms, financial services
Search & Comparison IntentUnderstanding debt relief options, company rolesNegotiation processes, debt reduction methods

Verify Debt Solutions and Debt Settlement Specialist both work within the debt relief industry, often sharing similar credentials and work environments. However, Verify Debt Solutions typically focuses on verifying and managing debt relief programs, while Debt Settlement Specialists actively negotiate with creditors to reduce debt amounts. Both roles are essential in helping clients manage debt, but their specific functions and focus areas differ.

What are popular job titles related to Verify Debt Solutions jobs in Iowa?

For Verify Debt Solutions jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Verify Debt Solutions jobs in Iowa look for?

The top searched job categories for Verify Debt Solutions jobs in Iowa are:

What cities in Iowa are hiring for Verify Debt Solutions jobs?

Cities in Iowa with the most Verify Debt Solutions job openings:

Infographic showing various Verify Debt Solutions job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution.

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Description

About Blitt and Gaines, P.C.


Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.


At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction.


Job Summary:


Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.


If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.


Essential Duties:

  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes 
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed 
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies 
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:

Performance is measured monthly through scorecards evaluating:

  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.

Requirements

Education/Experience:

  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:

  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills 
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment 

What We Offer:

  • Competitive base pay
  • Monthly performance-based bonus opportunities 
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability 
  • 401 (k) retirement plan
  • Profit sharing 
  • Professional Growth and Advancement Opportunities

Join Our Team

At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!