Vehicle Operations Manager Jobs in Springfield, MA

RATP Dev USA - Quality Transit for Quality of Life
Mission
RATP Dev USA - Your future. Our destination.
We are transit. We make distances feel shorter and bring people together. We are a community.
Do you see yourself finding solutions to make distances feel shorter? Are you seeking to make an impactful difference and where you bring people together? If so, come join our team where you are part of a community, not just an employee.
At RATP Dev USA, we seek to foster a culture where people feel valued, where their voices are heard, and their needs are a priority. We value diversity and inclusion, as well as people who are collaborative and seek solutions that make an impactful difference within our teams, the company, our clients, and the communities we serve.
Our RATP Dev USA Safety Culture prioritizes the well-being of our employees, clients, passengers, and communities we serve. They are the heart of our business and ensuring all can return home to their families and friends safe and without injury is what we strive to do.
Through our diverse cultural experiences, we bring innovative transportation solutions. We possess a shared commitment and responsibility to our communities to provide our operational expertise and services in leading quality and safety best practices in everything we do with integrity, honesty, and sustainability.
Your future with RATP Dev USA:
Our Core Values:
People:
People are at the heart of our business: employees, clients, passengers, and the communities we serve.
Diversity:
We draw on experience across cultures, generations, and oceans to encourage innovative transportation solutions.
Responsibility & Accountability:
We provide services steeped in professionalism, integrity, honesty, sustainability, and accountability.
Quality:
Our operational expertise and industry-leading best practices promote quality service and lasting partnerships
Safety:
Above all, we are committed to safety and security in everything we do
Our destination:
To develop and optimize public transit systems, but also to boost the economy and quality of life, in order to make distances feel shorter and bring people together. -Hiba Farès, President of the Executive Board.
Profile
Assistant General Manager of Safety & Training for the
Connecticut Department of Transportation's (CTDOT) CT transit Operation
ESSENTIAL FUNCTIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
• Serves as the organization's dedicated Chief Safety Officer, the designated employer representative for the drug & alcohol program, and PTASP lead.
• Maintains an effective working relationship and communication with the General Manager, peers, and subordinates.
• On-call 24/7 and notified of accidents and incidents involving client customers and employees. Notifies General Manager of major accidents and incidents.
• Administers, develops, recommends, and implements various safety policies and procedures.
• Administers all new hire training, re-training, and compliance training for system employees, to include vehicle operations.
• Updating all Safety Data Sheets (SDS)
• Develops and administers new training in response to changes and modifications to equipment and policy.
• Directs all Safety/Security Programs, including training-related programs and supervisory responsibilities.
• Updates the Emergency Action & Evacuation Plan for system.
• Investigates and reviews vehicular accidents to determine preventability; assists in claims management.
• Directly oversees matters relating to Workers Compensation, & Drug & Alcohol Program to ensure agency's compliance and employee concerns are handled in a timely manner.
• Maintains and oversees all safety and safety related equipment in the fleet and facility.
• Diligence and precision in record keeping all training is scheduled, performed, and kept up to date.
• Prepares and formulates written correspondence, operational safety bulletins and notices.
• Analyzes data and records to identify areas in need of improvement or areas that are excelling.
• Conducts employee disciplinary review hearings and preliminary fact-finding investigations arising from safety infractions/preventable accidents and/or violations of drug and alcohol policies.
• Represents safety for the transit system; friendly, approachable, and available to system employees and the public; held to the highest safety standards as to be an example.
• Maintains, supports, and promotes a safe work environment. Ensures Operations/Maintenance safety training and enforces all regulations relative to employee and public safety within the public transit system, contributes to the coordination of Risk Management, Safety and Security functions.
• Assists in responding to the Federal Transit Administration (FTA) Triennial Reviews and comments.
• Exhibit, personal and professional integrity always, consistent with the organization's vision, mission and goals.
• Performs other job-related duties which are in keeping with the goals and objectives of RATP Dev USA, CT transit , or CTDOT.
EDUCATION:
• A Bachelor's degree or Master's degree in Business Administration, Management, Safety, Transportation or a related field is required.
• Additional years of professional and relevant work experience may be substituted for a portion of the degree requirement.
EXPERIENCE:
• Requires a minimum of (10) + years of full-time experience managing in an executive or senior level leadership position in the safety and training areas of an urban transit system with a unionized workforce for an organization of at least 1,000 employees.
• Expertise in regulations set forth by applicable DOT, FTA, FMCSA, Homeland Security, OSHA, EEOC, ADA, NLRA, and applicable motor vehicle laws.
• Experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred.
• Demonstrated ability to partner and collaborate with a diverse staff, to address complex or sensitive situations, and to advance the goals and strategies of RATP Dev USA .
• Experience with the operation and maintenance of alternative fuel source vehicles preferred.
• Ability to gain expertise of the systems, policies, procedures, and regulations that apply to the transit system.
• Ability to hold or acquire all licenses and certificates necessary for training which should include, at a minimum, certification to train CPR, First Aid, and ability to provide Drug and Alcohol Awareness; experience administering driver training.
KNOWLEDGE, SKILLS & ABILITIES:
• Excellent interpersonal and public communication skills.
• Demonstrated ability to partner and collaborate with a diverse staff, address complex or sensitive situations, to advance the goals and strategies of client.
• Demonstrated knowledge and experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred
• Demonstrated ability to manage a large and diverse workforce, especially in a unionized setting that requires intense attention to customer service and customer experience.
• Demonstrated ability to manage people in operational safety, security and corporate support programs for a large organization.
• Demonstrated ability to budget, plan, and allocate corporate resources in a large organization.
• Demonstrated ability to exercise critical thinking, analysis, and managerial judgement.
• Demonstrated ability to inspire, create and establish effective working relationships with peers, staff, customers, and diverse constituents.
• Ability to develop and implement strategic plans.
• Ability to effectively organize, access, and have produced a variety of written materials for different audiences and consistently meet deadlines.
• Ability to communicate effectively with diverse audiences, including internal and external stakeholders concerning safety and security issues.
• Ability to establish and maintain productive working relationships with employees, subordinate managers, consultants, and the public, including those from culturally diverse backgrounds.
• Ability to convey confidence and self-awareness with regard to interpersonal and communication skills.
• Ability to establish credibility and influence constituencies quickly. Demonstrated ability to lead the implementation of strategic and operational initiatives.
• Demonstrated skills in managing large, complex organizations that are multi-modal, decentralized, and use multiple technologies.
• Demonstration of intense commitment to customer service. Results orientated with a strong work ethic in a multi-tasking environment
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
• Must be able to work various hours, and at times more than eight (8) per day, seven (7) days per week.
• Must be available twenty-four (24) hours per day, and the ability to work a flexible schedule that may include evenings and weekends.
• Must be able to work in various types of weather conditions. Extended periods sitting at a table, desk or workstation with use of a computer; normal visual acuity and field of vision; hearing, speaking and color perception; work involves periodic bending, stooping, reaching, standing and walking; requires dexterity in operating office machines and equipment; periodic need to carry items for short distances.
We are an Equal Opportunity Employer and we welcome diversity to our teams!