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Vehicle Exchange Coordinator Jobs (NOW HIRING)

L0385 Ramsey Mazda Ramsey Mazda NOW HIRING Vehicle Exchange Coordinators - Accelerate Your Career! Pay: $16 to $18 per hour based on experience, with additional monthly bonus opportunities At Ramsey ...

L0181 Mercedes-Benz of Des Moines Mercedes-Benz of Des Moines NOW HIRING Vehicle Exchange Coordinators - Join the Elite! Pay: $16 to $18 per hour based on experience, with additional monthly bonus ...

As an Exchange Coordinator, you are responsible for inspecting vehicles, completing the proper forms for the vehicles, and updating computer systems and spreadsheets. Salary Overview: The pay rate ...

As an Exchange Coordinator, you are responsible for inspecting vehicles, completing the proper forms for the vehicles, and updating computer systems and spreadsheets. Salary Overview: The pay rate ...

As an Exchange Coordinator, you are responsible for inspecting vehicles, completing the proper forms for the vehicles, and updating computer systems and spreadsheets. Salary Overview: The pay rate ...

As an Exchange Coordinator, you are responsible for inspecting vehicles, completing the proper forms for the vehicles, and updating computer systems and spreadsheets. Salary Overview: The pay rate ...

As an Exchange Coordinator, you are responsible for inspecting vehicles, completing the proper forms for the vehicles, and updating computer systems and spreadsheets. Salary Overview: The pay rate ...

As an Exchange Coordinator, you are responsible for inspecting vehicles, completing the proper forms for the vehicles, and updating computer systems and spreadsheets. Salary Overview: The pay rate ...

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Vehicle Exchange Coordinator information

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$23

$44

How much do vehicle exchange coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for vehicle exchange coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a vehicle exchange coordinator?

To thrive as a Vehicle Exchange Coordinator, you need strong organizational abilities, attention to detail, and knowledge of automotive sales processes, often supported by experience in customer service or dealership environments. Familiarity with dealership management systems (DMS), CRM software, and vehicle inventory tools is typically required. Excellent communication, negotiation, and problem-solving skills help build rapport with customers and facilitate successful vehicle exchanges. These skills ensure efficient transactions, customer satisfaction, and contribute to dealership profitability.

What is the difference between Vehicle Exchange Coordinator vs Vehicle Logistics Specialist?

AspectVehicle Exchange CoordinatorVehicle Logistics Specialist
CredentialsRelevant certifications in logistics or transportation, valid driver’s licenseCertifications in logistics, supply chain, or transportation management
Work EnvironmentOffice setting with vehicle inspections and coordination tasksWarehouse, transportation hubs, or fleet management environments
Employer & IndustryAutomotive dealerships, fleet companies, rental agenciesLogistics firms, transportation companies, automotive suppliers
Search & Comparison IntentUnderstanding roles in vehicle exchange processesComparing logistics roles related to vehicle movement

The Vehicle Exchange Coordinator primarily manages the scheduling and coordination of vehicle exchanges, focusing on customer and dealer interactions. The Vehicle Logistics Specialist handles broader vehicle transportation logistics, including planning routes and managing shipments. Both roles require logistics knowledge but differ in scope and daily tasks.

What are the main challenges a vehicle exchange coordinator might face when facilitating customer trade-ins?

Vehicle Exchange Coordinators often encounter challenges such as managing customer expectations around trade-in values, coordinating with multiple departments (sales, finance, and service), and ensuring accurate appraisal of vehicles. They must balance customer satisfaction with dealership goals, navigate high-volume periods, and stay organized to handle paperwork and follow-up communications efficiently. Building rapport with clients and maintaining up-to-date knowledge of current vehicle markets are key to overcoming these challenges and performing successfully in the role.

What is a vehicle exchange coordinator?

A Vehicle Exchange Coordinator is a professional in the automotive industry responsible for assisting customers interested in trading in their current vehicles for newer models. They coordinate the entire exchange process, including vehicle appraisals, presenting trade-in offers, and helping customers with the paperwork involved. Their goal is to ensure a smooth and positive experience for clients while maximizing both customer satisfaction and dealership profitability. Vehicle Exchange Coordinators often work closely with sales teams and finance departments to streamline transactions. This role requires strong communication, negotiation, and customer service skills.
More about Vehicle Exchange Coordinator jobs
What cities are hiring for Vehicle Exchange Coordinator jobs? Cities with the most Vehicle Exchange Coordinator job openings:
What are the most commonly searched types of Vehicle Exchange jobs? The most popular types of Vehicle Exchange jobs are:
What states have the most Vehicle Exchange Coordinator jobs? States with the most job openings for Vehicle Exchange Coordinator jobs include:
What job categories do people searching Vehicle Exchange Coordinator jobs look for? The top searched job categories for Vehicle Exchange Coordinator jobs are:
Infographic showing various Vehicle Exchange Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Vehicle Exchange Coordinator

Lithia & Driveway

Urbandale, IA

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 hours ago


Job description

Dealership:L0385 Ramsey MazdaRamsey Mazda

NOW HIRING Vehicle Exchange Coordinators - Accelerate Your Career!

Pay:$16 to $18 per hour based on experience, with additional monthly bonus opportunities

At Ramsey Mazda, we're driven by integrity, excellence, and a relentless pursuit of growth. If you're ready to take ownership of your success, push boundaries, and have fun doing it, we want you on our team!

As part of the largest dealership group in America, your career path here is limitless. Our mission is Growth Powered By People - we have the resources to help you achieve your professional goals with Lithia & Driveway!

Your Mission as a Vehicle Exchange Coordinator is to Earn Customers for Life - you'll assist in boosting our Used Car inventory by identifying acquisition and upgrade opportunities for customers who come through our Service Drive. You'll guide customers through every step of the exchange process, upholding our golden standard of customer service.

NO DEALERSHIP EXPERIENCE NECESSARY - we will train the right candidate!

What We're Looking For:

  • Minimum 2 years of experience in retail, sales, telemarketing, or similar customer-facing roles.
  • Must be comfortable with making outbound phone calls.
  • Exceptional communication skills and a natural ability to connect with people.
  • Strong organizational skills and tech-savvy mindset.
  • Self-starter mentality with a hunger to Improve Constantly and exceed goals.
  • Valid driver's license and a clean driving record.
  • Most of all, a team player mindset with the passion and drive to Have Fun!

What You'll Do

  • Deliver a premium customer experience by responding to in-store and online vehicle exchange inquiries in a prompt, professional, accurate and courteous manner
  • Use store software to appraise vehicles and negotiate price with customer, collaborating with Sales Team and Used Car Manager to facilitate exchange process
  • Own customer communication and follow-up by scheduling appointments and making outbound phone calls
  • Requires working in a fast-paced team environment, being effective as a self-starter and working individually as needs dictate

What We Can Offer You:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.