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Vehicle Exchange Manager Jobs (NOW HIRING)

Gettel Automotive Group

VEHICLE EXCHANGE

Bradenton, FL · On-site

We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel ... Educating guest on the options available through Vehicle Exchange * Responsible for daily, weekly ...

Horne Kia

Vehicle Exchange Specialist

Gilbert, AZ

$3.0K - $7.0K/mo

Vehicle Exchange Specialist Do you have past automotive sales experience? Are you looking for a new ... to manage the customer's trade in experience for future returns and referrals Attend sales ...

Horne Kia

Vehicle Exchange Specialist

Gilbert, AZ

Vehicle Exchange Specialist Do you have past automotive sales experience? Are you looking for a new ... to manage the customer's trade in experience for future returns and referrals Attend sales ...

Lithia

Vehicle Exchange Coordinator

Urbandale, IA

$18/hr

Use store software to appraise vehicles and negotiate price with customer, collaborating with Sales Team and Used Car Manager to facilitate exchange process * Own customer communication and follow-up ...

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Vehicle Exchange Manager information

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$27.5K

$81.7K

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How much do vehicle exchange manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for vehicle exchange manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a vehicle exchange manager typically collaborate with sales and service teams to achieve customer satisfaction?

A Vehicle Exchange Manager works closely with both sales and service teams to identify customers who may benefit from upgrading their vehicles, often leveraging service appointments to start conversations. They coordinate with sales consultants to ensure seamless transitions for customers interested in trading in their current vehicles. By maintaining open communication and sharing insights on customer needs, the Vehicle Exchange Manager helps create a positive experience and drives repeat business. This collaboration is essential for meeting exchange program goals and enhancing overall customer satisfaction.

What is a vehicle exchange manager?

A Vehicle Exchange Manager is a professional in the automotive industry responsible for managing programs that encourage customers to trade in their current vehicles for newer models, typically within a dealership setting. They oversee the vehicle exchange process, work with sales and finance teams, and ensure customer satisfaction throughout the transaction. Their goal is to increase dealership sales, improve customer retention, and maintain a positive relationship with clients. Vehicle Exchange Managers must have strong communication, negotiation, and organizational skills. They often analyze market trends and inventory to offer the best options to customers.

What is the difference between Vehicle Exchange Manager vs Vehicle Fleet Coordinator?

AspectVehicle Exchange ManagerVehicle Fleet Coordinator
CredentialsRelevant certifications in fleet management or logisticsSimilar certifications often required
Work EnvironmentOversees vehicle exchanges, manages logisticsCoordinates fleet operations, scheduling
Industry UsageUsed in automotive, leasing, and rental industriesCommon in transportation and logistics sectors
Search & Comparison IntentFocuses on vehicle exchanges and logistics managementCenters on fleet operations and scheduling

The Vehicle Exchange Manager primarily handles the logistics of exchanging vehicles, ensuring smooth transfer processes. In contrast, the Vehicle Fleet Coordinator manages overall fleet operations, including scheduling and maintenance. While both roles require similar certifications and work in related environments, their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a vehicle exchange manager, and why are they important?

To thrive as a Vehicle Exchange Manager, you need strong automotive sales knowledge, negotiation skills, and experience in customer relationship management, typically supported by a background in automotive retail or dealership operations. Familiarity with CRM systems, inventory management software, and dealership management systems is essential. Excellent communication, leadership, and problem-solving abilities help build trust with clients and effectively manage sales teams. These skills are crucial for maximizing vehicle trade-in opportunities, ensuring customer satisfaction, and driving dealership profitability.
What cities are hiring for Vehicle Exchange Manager jobs? Cities with the most Vehicle Exchange Manager job openings:
What are the most commonly searched types of Vehicle Exchange jobs? The most popular types of Vehicle Exchange jobs are:
What states have the most Vehicle Exchange Manager jobs? States with the most job openings for Vehicle Exchange Manager jobs include:
Vehicle Exchange Manager jobs near you
Infographic showing various Vehicle Exchange Manager job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

VIP Vehicle Exchange Manager

Gwinnett Place Nissan

Duluth, GA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Job description

Looking for a job that combines competitive pay with good culture?  Integrity, Transparency, Professionalism, Team work, and Respect are our core values here at Gwinnett Place Nissan. If you are a Team Player looking for a great work place environment  at one of the best selling dealerships in Georgia then Gwinnett Place Nissan is the place for you. We care about our employees and offer a vibrant work environment full of growth opportunity and longevity.
 
We are currently seeking to expand our Vehicle Exchange Team.  The Vehicle Exchange Specialist at Gwinnett Place Nissan plays a crucial role in bridging the gap between the service and sales departments. The primary focus of this position is to identify and engage with customers in the service drive, presenting them with attractive vehicle exchange opportunities. This role is ideal for a dynamic individual who possesses strong communication skills, a customer-centric mindset, and a passion for the automotive industry. 
 
As a trusted Duluth Nissan dealership, Gwinnett Place Nissan always goes above and beyond the call of duty. Our rapid growth and fast-paced environment make this an exceptional place to work.
 
Minimum of 1 year in Automotive Sales, Automotive Internet sales or Vehicle Exchange experience required. Must be competent in evaluating vehicles and prospecting potential customers in the service department and online.  Experience in lead generation both online and in person via telephone or CRM is preferred.  We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers and marketing partners. Gwinnett Place Nissan is committed to training the right candidates for this position.
 
WHAT WE OFFER:
  • Competitive Pay Plan
  • Health & Dental Plan
  • 401(k) Retirement Plan
  • Paid Vacations
  • Clear Promotion Tracks & Flexibility to Grow
  • Friendly Working Environment
  • State-of-the-art facility with huge inventory!
 
RESPONSIBILITIES:

     

  • Identify Prospects: Proactively approach customers in the service drive to discuss their current vehicle and identify potential sales leads.
  • Customer Engagement: Build rapport and establish trust with service customers by understanding their needs and preferences.
  • Vehicle Evaluation: Assess the value of customers' current vehicles and explain the benefits of upgrading to a newer model.
  • Product Knowledge: Maintain in-depth knowledge of the latest Ford vehicles, including features, benefits, and current promotions.
  • Offer Presentation: Present compelling vehicle exchange offers to customers, highlighting the advantages of trading in their current vehicle for a new or certified pre-owned Ford.
  • Sales Process Facilitation: Coordinate with the sales team to ensure a smooth transition from service to sales, including test drives, appraisals, and financial discussions.
  • Documentation: Accurately document all customer interactions, trade-in evaluations, and sales leads in the dealership's CRM system.
  • Follow-Up: Conduct timely follow-ups with service customers to nurture leads and close sales opportunities.
  • Collaboration: Work closely with service advisors, sales consultants, and management to maximize customer satisfaction and achieve sales targets.
  • Customer Retention: Develop strategies to enhance customer retention and loyalty through exceptional customer service.

     

 
REQUIREMENTS:
  • Good verbal and written communication skills required
  • Minimum of 1 year automotive sales or  Internet sales experience preferred
  • Proficient with Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and the ability to multi-task are required
  • Must be willing to submit to a drug screen prior to employment
  • Must have a clean & valid driver’s license
  • Automotive Masterminds Experience is a Plus!
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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