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Vehicle Exchange Manager Jobs (NOW HIRING)

Lithia

Vehicle Exchange Coordinator

Urbandale, IA · On-site

$18/hr

Use store software to appraise vehicles and negotiate price with customer, collaborating with Sales Team and Used Car Manager to facilitate exchange process * Own customer communication and follow-up ...

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Vehicle Exchange Manager information

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$27.5K

$81.7K

$137.5K

How much do vehicle exchange manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for vehicle exchange manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a vehicle exchange manager typically collaborate with sales and service teams to achieve customer satisfaction?

A Vehicle Exchange Manager works closely with both sales and service teams to identify customers who may benefit from upgrading their vehicles, often leveraging service appointments to start conversations. They coordinate with sales consultants to ensure seamless transitions for customers interested in trading in their current vehicles. By maintaining open communication and sharing insights on customer needs, the Vehicle Exchange Manager helps create a positive experience and drives repeat business. This collaboration is essential for meeting exchange program goals and enhancing overall customer satisfaction.

What is a vehicle exchange manager?

A Vehicle Exchange Manager is a professional in the automotive industry responsible for managing programs that encourage customers to trade in their current vehicles for newer models, typically within a dealership setting. They oversee the vehicle exchange process, work with sales and finance teams, and ensure customer satisfaction throughout the transaction. Their goal is to increase dealership sales, improve customer retention, and maintain a positive relationship with clients. Vehicle Exchange Managers must have strong communication, negotiation, and organizational skills. They often analyze market trends and inventory to offer the best options to customers.

What is the difference between Vehicle Exchange Manager vs Vehicle Fleet Coordinator?

AspectVehicle Exchange ManagerVehicle Fleet Coordinator
CredentialsRelevant certifications in fleet management or logisticsSimilar certifications often required
Work EnvironmentOversees vehicle exchanges, manages logisticsCoordinates fleet operations, scheduling
Industry UsageUsed in automotive, leasing, and rental industriesCommon in transportation and logistics sectors
Search & Comparison IntentFocuses on vehicle exchanges and logistics managementCenters on fleet operations and scheduling

The Vehicle Exchange Manager primarily handles the logistics of exchanging vehicles, ensuring smooth transfer processes. In contrast, the Vehicle Fleet Coordinator manages overall fleet operations, including scheduling and maintenance. While both roles require similar certifications and work in related environments, their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a vehicle exchange manager, and why are they important?

To thrive as a Vehicle Exchange Manager, you need strong automotive sales knowledge, negotiation skills, and experience in customer relationship management, typically supported by a background in automotive retail or dealership operations. Familiarity with CRM systems, inventory management software, and dealership management systems is essential. Excellent communication, leadership, and problem-solving abilities help build trust with clients and effectively manage sales teams. These skills are crucial for maximizing vehicle trade-in opportunities, ensuring customer satisfaction, and driving dealership profitability.
What cities are hiring for Vehicle Exchange Manager jobs? Cities with the most Vehicle Exchange Manager job openings:
What are the most commonly searched types of Vehicle Exchange jobs? The most popular types of Vehicle Exchange jobs are:
What states have the most Vehicle Exchange Manager jobs? States with the most job openings for Vehicle Exchange Manager jobs include:
Vehicle Exchange Manager jobs near you
Infographic showing various Vehicle Exchange Manager job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Subaru Vehicle Exchange Specialist

Findlay Automotive

Prescott, AZ

Full-time

Re-posted 29 days ago

Job description

Description of the role

A Subaru Vehicle Exchange Specialist works within Findlay Subaru Prescott to generate new sales by identifying and engaging with current service customers who may be interested in trading in their vehicle and or selling us their vehicle. Using customer data, they assess potential trade-in opportunities and present customized offers to encourage customers to upgrade to a newer model. This role serves as a key link between the service and sales departments.

Job summary

The Vehicle Exchange Specialist is responsible for acquiring pre-owned vehicles from our existing service department and customer database. This specialist engages with customers during their service visits to assess their vehicles for trade-in value, manages a database of potential prospects, and facilitates the exchange process from start to finish.

Responsibilities

  • Customer engagement: Greet and build rapport with service customers to identify their vehicle needs and preferences.
  • Customer database management: Utilize Customer Relationship Management (CRM) tools and data mining software to identify and contact customers with high-equity trade potential.
  • Appraisal and offer presentation: Coordinate vehicle appraisals and present compelling, tailored trade-in offers to customers based on their vehicle's value.
  • Lead generation and follow-up: Make daily outbound calls, texts, and emails to generate new sales appointments. Follow up with customers who did not immediately exchange their vehicle.

Requirements

  • Excellent communication skills
  • Knowledge of vehicles and the automotive industry
  • Strong sales skills
  • A valid in-state driver's license with a safe driving record is required

About the Company

Findlay Subaru Prescott is a reputable car dealership located in Prescott, AZ. We are committed to providing top-notch service and quality vehicles to our customers. Join our team and be a part of our success story!