Carmel, IN · On-site
$19.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Carmel, IN · On-site
$19.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Kennewick, WA · On-site
$20/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Kennewick, WA · On-site
$20/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Pittsburgh, PA · On-site
$17.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Pittsburgh, PA · On-site
$17.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Irving, TX · On-site
$17.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Irving, TX · On-site
$17.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Mc Cordsville, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Mc Cordsville, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Seymour, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Seymour, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Greenwood, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Greenwood, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Coeur D Alene, ID · On-site
$18.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Coeur D Alene, ID · On-site
$18.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Brighton, NY · On-site
$19/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Brighton, NY · On-site
$19/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Shreveport, LA · On-site
$16.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Shreveport, LA · On-site
$16.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Bremerton, WA · On-site
$20.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Bremerton, WA · On-site
$20.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Whitestown, IN · On-site
$19.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Whitestown, IN · On-site
$19.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Tucson, AZ · On-site
Our Customer Relations Specialist is often the first and last face our customers see. You will ... We promote from within - a commitment we are passionate about * 50% discount on Valvoline Instant ...
Tucson, AZ · On-site
Our Customer Relations Specialist is often the first and last face our customers see. You will ... We promote from within - a commitment we are passionate about * 50% discount on Valvoline Instant ...
Hermitage, TN · On-site
$18.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Hermitage, TN · On-site
$18.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Rome, NY · On-site
$19.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Rome, NY · On-site
$19.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Irving, TX · On-site
$17.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Irving, TX · On-site
$17.25/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Canton, OH · On-site
$17.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Canton, OH · On-site
$17.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Indianapolis, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Indianapolis, IN · On-site
$17.50/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Rochester, NY · On-site
$19/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
Rochester, NY · On-site
$19/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
OH · On-site
$17.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
OH · On-site
$17.75/hr
As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...
$11.54 - $13.18
2% of jobs
$13.18 - $14.82
8% of jobs
$16.46 is the 25th percentile. Wages below this are outliers.
$14.82 - $16.46
15% of jobs
$16.46 - $18.09
21% of jobs
The median wage is $18.48 / hr.
$18.09 - $19.73
18% of jobs
$21.24 is the 75th percentile. Wages above this are outliers.
$19.73 - $21.37
13% of jobs
$21.37 - $23.01
9% of jobs
$23.01 - $24.65
7% of jobs
$24.65 - $26.29
3% of jobs
$26.29 - $27.93
2% of jobs
$27.93 - $29.57
2% of jobs
$11
$19
$29
A Valvoline Customer Service job involves assisting customers with inquiries about products, services, and promotions. Responsibilities may include answering phone calls, responding to emails, troubleshooting issues, and providing recommendations on Valvoline products. Customer service representatives ensure a positive experience by addressing concerns and resolving problems efficiently. This role requires strong communication skills, product knowledge, and a customer-focused attitude.
Valvoline Customer Service representatives typically assist customers in-person, over the phone, or online with questions about oil changes, vehicle maintenance, and Valvoline services. They manage appointment scheduling, process payments, resolve concerns, and ensure customers receive prompt, friendly service. Responsibilities also often include updating customer records, coordinating with the service team, and maintaining a clean, welcoming environment. This role involves balancing administrative tasks with direct customer interaction, making it rewarding for those who enjoy multitasking and helping others.
To thrive as a Valvoline Customer Service representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) tools, point-of-sale (POS) systems, and company-specific software is often required. Outstanding interpersonal skills, patience, and a customer-focused attitude help set top performers apart. These qualifications ensure efficient handling of customer inquiries, smooth teamwork, and a positive service experience for every client.
Cities with the most Valvoline Customer Service job openings:
The most popular types of Valvoline Customer Service jobs are:
States with the most job openings for Valvoline Customer Service jobs include:
The top searched job categories for Valvoline Customer Service jobs are:
$19.50/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
6.0
Based on 79 frontline employees who took The Breakroom Quiz
508th of 543 rated manufacturers
What You'll Do:
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
JOB LOCATION: 9835 N Michigan Rd, Carmel, IN, 46032
At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits we'll provide you:*
Competitive weekly pay - $19.50 per hour
Paid on-the-job training - No previous automotive experience is required
Flexible work schedule: No late evenings or holidays
Paid time off (PTO), and holiday pay
Company provided uniforms and tools
Tuition and certification assistance and access to a FREE online university
Medical and prescription drug coverage - with Health Savings Account contributions
Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
We promote from within - a commitment we are passionate about
Back-up Child and Elder Care
50% discount on Valvoline Instant Oil Change (VIOC) automotive services
*Terms and conditions apply, and benefits may differ depending on location.
What you'll need to succeed:
Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
Effective interpersonal and oral communication skills
Interacting with people face-to-face
Eagerness to learn and grow
Occasionally lift up to 50 pounds
Willing to be top-side technician cross-trained
Have full mobility and can work with your hands above your head
Can stand for extended periods of time and climb stairs
Comfortable working in a non-climate-controlled environment
This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
English fluency in reading, writing, and speaking
How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here (https://app.altrulabs.com/valvoline/vioc-careers) to learn more and
to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair
and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Get the full story on Breakroom
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Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.
Oil and gas extraction
5,001 - 10,000 Employees
Lexington, KY, US
