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Valvoline Customer Service Jobs (NOW HIRING)

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

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Valvoline Customer Service information

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$11

$19

$29

How much do valvoline customer service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for valvoline customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

How much does Valvoline pay new employees?

Valvoline customer service positions typically start at around minimum wage, which varies by location but is often between $10 and $15 per hour. Pay rates may increase with experience, certifications, or additional responsibilities, and employees often receive benefits such as flexible schedules and training opportunities.

What is a Valvoline Customer Service job?

A Valvoline Customer Service job involves assisting customers with inquiries about products, services, and promotions. Responsibilities may include answering phone calls, responding to emails, troubleshooting issues, and providing recommendations on Valvoline products. Customer service representatives ensure a positive experience by addressing concerns and resolving problems efficiently. This role requires strong communication skills, product knowledge, and a customer-focused attitude.

What is the highest paying job in customer service?

In customer service, management roles such as Customer Service Manager or Director typically have the highest salaries, often exceeding $60,000 annually. These positions require leadership skills, experience, and sometimes specialized certifications, and they oversee teams and strategic operations within organizations.

Is it hard to get hired at Valvoline?

Valvoline Customer Service positions typically require a high school diploma or equivalent and good communication skills. The hiring process involves submitting an application, possibly an interview, and demonstrating a customer-focused attitude, making it moderately competitive but accessible for entry-level candidates.

What are some typical daily responsibilities for a Valvoline Customer Service representative?

Valvoline Customer Service representatives typically assist customers in-person, over the phone, or online with questions about oil changes, vehicle maintenance, and Valvoline services. They manage appointment scheduling, process payments, resolve concerns, and ensure customers receive prompt, friendly service. Responsibilities also often include updating customer records, coordinating with the service team, and maintaining a clean, welcoming environment. This role involves balancing administrative tasks with direct customer interaction, making it rewarding for those who enjoy multitasking and helping others.

What are the key skills and qualifications needed to thrive in the Valvoline Customer Service position, and why are they important?

To thrive as a Valvoline Customer Service representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) tools, point-of-sale (POS) systems, and company-specific software is often required. Outstanding interpersonal skills, patience, and a customer-focused attitude help set top performers apart. These qualifications ensure efficient handling of customer inquiries, smooth teamwork, and a positive service experience for every client.

What does a customer service advisor do at Valvoline?

A customer service advisor at Valvoline assists customers with vehicle service needs, provides information about products and services, and ensures a positive experience. They may handle transactions, schedule appointments, and maintain knowledge of automotive products and services to support customer satisfaction.
More about Valvoline Customer Service jobs
What cities are hiring for Valvoline Customer Service jobs? Cities with the most Valvoline Customer Service job openings:
What are the most commonly searched types of Valvoline Customer Service jobs? The most popular types of Valvoline Customer Service jobs are:
What states have the most Valvoline Customer Service jobs? States with the most job openings for Valvoline Customer Service jobs include:
Infographic showing various Valvoline Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Customer Service Advisor

Customer Service Advisor

Valvoline

Murfreesboro, TN • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Valvoline rating

6.3

Company rating: 6.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

470th of 527 rated manufacturers


Job description

What You'll Do:
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits we'll provide you*:
  • Competitive weekly pay - $18 per hour
  • Paid on-the-job training - No previous automotive experience is required
  • Flexible work schedule: No late evenings or holidays
  • Paid time off (PTO), and holiday pay
  • Company provided uniforms and tools
  • Tuition and certification assistance and access to a FREE online university
  • Medical and prescription drug coverage - with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
  • We promote from within - a commitment we are passionate about
  • Back-up Child and Elder Care
  • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services

*Terms and conditions apply, and benefits may differ depending on location.
What you'll need to succeed:
  • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
  • Effective interpersonal and oral communication skills
  • Interacting with people face-to-face
  • Eagerness to learn and grow
  • Occasionally lift up to 50 pounds
  • Willing to be top-side technician cross-trained
  • Have full mobility and can work with your hands above your head
  • Can stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking

How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair
and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

Year founded

1866