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Manager Valvoline Customer Service Jobs (NOW HIRING)

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

New

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

Geared for the Driven At CPS Holding, Inc, a franchisee of Valvoline Instant Oil ChangeSM (VIOC ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

Customer Service Advisor Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a ...

Customer Service Advisor Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a ...

Geared for the Driven At High Desert Oil, Inc., a franchisee of Valvoline Instant Oil ChangeSM ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

P., a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

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Manager Valvoline Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager valvoline customer service jobs pay per year?

As of Jun 12, 2026, the average yearly pay for manager valvoline customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager in Valvoline Customer Service, and why are they important?

To thrive as a Manager in Valvoline Customer Service, you need strong leadership, customer service expertise, and experience in automotive services, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and team motivation are crucial soft skills for excelling in this role. These competencies ensure efficient team performance, high customer satisfaction, and smooth daily operations in a fast-paced service environment.

What is the difference between Manager Valvoline Customer Service vs Customer Service Supervisor?

AspectManager Valvoline Customer ServiceCustomer Service Supervisor
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma; experience in customer service; supervisory skills
Work EnvironmentCall centers, retail locations, corporate officesRetail stores, service centers, call centers
Employer & Industry UsageValvoline, automotive service industryAutomotive retail and service industry
Search & Comparison IntentUnderstanding managerial roles in customer service at ValvolineComparing supervisory roles in customer service

The main difference between a Manager Valvoline Customer Service and a Customer Service Supervisor lies in their level of responsibility. The manager oversees overall customer service operations, manages teams, and develops strategies, while the supervisor focuses on supervising daily activities and ensuring customer satisfaction. Both roles require customer service experience, but the manager typically has more leadership and strategic duties.

What are common challenges faced by a Manager in Valvoline Customer Service, and how can they be addressed?

Managers in Valvoline Customer Service often encounter challenges such as handling high customer volume during peak times, managing a diverse team, and ensuring consistent delivery of quality service. Addressing these challenges requires strong organizational skills, effective communication, and the ability to quickly resolve conflicts. Staying proactive with team training and regularly reviewing service standards can help maintain smooth operations and high customer satisfaction.

What does a Manager of Valvoline Customer Service do?

A Manager of Valvoline Customer Service oversees the customer service team at a Valvoline location or call center, ensuring that customers receive high-quality support for their automotive service needs. They are responsible for training and supervising staff, resolving escalated customer issues, and maintaining service standards. Additionally, they monitor performance metrics, implement process improvements, and ensure compliance with company policies. Their goal is to enhance customer satisfaction and drive repeat business.
What cities are hiring for Manager Valvoline Customer Service jobs? Cities with the most Manager Valvoline Customer Service job openings:
What are the most commonly searched types of Valvoline Customer Service jobs? The most popular types of Valvoline Customer Service jobs are:
What states have the most Manager Valvoline Customer Service jobs? States with the most job openings for Manager Valvoline Customer Service jobs include:
Customer Service Advisor

Customer Service Advisor

Valvoline

Kennewick, WA

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Valvoline rating

6.3

Company rating: 6.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

461st of 518 rated manufacturers


Job description

What You'll Do:

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting

impressions and build loyal customers by using product knowledge and services to present oil change options and

additional services. No matter your experience, our training program will prepare you to communicate successfully

with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you

become an expert on our products, services, and company knowledge.

At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied

backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with

disabilities are strongly encouraged to apply.

The perks and benefits we'll provide you:*

  • Competitive weekly pay - $20.00 per hour

  • Paid on-the-job training - No previous automotive experience is required

  • Flexible work schedule: No late evenings or holidays

  • Paid time off (PTO), and holiday pay

  • Company provided uniforms and tools

  • Tuition and certification assistance and access to a FREE online university

  • Medical and prescription drug coverage - with Health Savings Account contributions

  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%

  • We promote from within - a commitment we are passionate about

  • Back-up Child and Elder Care

  • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services

*Terms and conditions apply, and benefits may differ depending on location.

What you'll need to succeed:

  • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations

  • Effective interpersonal and oral communication skills

  • Interacting with people face-to-face

  • Eagerness to learn and grow

  • Occasionally lift up to 50 pounds

  • Willing to be top-side technician cross-trained

  • Have full mobility and can work with your hands above your head

  • Can stand for extended periods of time and climb stairs

  • Comfortable working in a non-climate-controlled environment

  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions

  • English fluency in reading, writing, and speaking

How you'll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here (https://app.altrulabs.com/valvoline/vioc-careers) to learn more and

to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair

and honest values, we're here to help you reach every milestone.

*Terms and conditions apply, and benefits may differ depending on location

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.


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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

Year founded

1866