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Manager Valvoline Customer Service Jobs (NOW HIRING)

VIOC

Customer Service Advisor

Taylor, MI · On-site

$18.25/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

VIOC

Customer Service Advisor

Belleville, IL · On-site

$18.25/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

VIOC

GE1610- Groton Valvoline Instant Oil Change

Groton, CT · On-site

$17.25 - $23/hr

When you become part of the Valvoline team, you will learn: how to service a car, step-by-step how to provide world class customer service how to be part of a team and manage one how to manage the ...

VIOC

Customer Service Advisor

Bonney Lake, WA · On-site

$21/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

VIOC

Customer Service Advisor

Baker City, OR · On-site

$18.50/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

VIOC

Customer Service Advisor

Greenfield, IN

$17.50/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here ...

Valvoline

Service Center Manager

Oklahoma City, OK · On-site

P., a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Service Center Manager

Chicago, IL · On-site

Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Assistant Service Center Manager

Yukon, OK · On-site

P., a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Service Center Manager

Greenfield, WI · On-site

Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Service Center Manager

Milwaukee, WI · On-site

Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Service Center Manager

Minneapolis, MN · On-site

Geared for the Driven At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Assistant Service Center Manager

Buffalo, NY · On-site

$16.50 - $17.50/hr

Geared for the Driven At Buffalo Lube Associates, LP, a franchise of Valvoline Instant Oil ChangeSM ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Assistant Service Center Manager

Aurora, IL · On-site

Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Assistant Service Center Manager

Dekalb, IL · On-site

Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Service Center Manager

Schaumburg, IL · On-site

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Service Center Manager

Machesney Park, IL · On-site

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

Valvoline

Assistant Service Center Manager

Alsip, IL · On-site

Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it ... You'll be on the move, interacting with your team and customers to find the best solutions for ...

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All Jobscustomer service JobsManager Valvoline Customer Service Jobs

Manager Valvoline Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager valvoline customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for manager valvoline customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a manager in Valvoline Customer Service do?

A Manager of Valvoline Customer Service oversees the customer service team at a Valvoline location or call center, ensuring that customers receive high-quality support for their automotive service needs. They are responsible for training and supervising staff, resolving escalated customer issues, and maintaining service standards. Additionally, they monitor performance metrics, implement process improvements, and ensure compliance with company policies. Their goal is to enhance customer satisfaction and drive repeat business.

What are common challenges faced by a manager in Valvoline Customer Service, and how can they be addressed?

Managers in Valvoline Customer Service often encounter challenges such as handling high customer volume during peak times, managing a diverse team, and ensuring consistent delivery of quality service. Addressing these challenges requires strong organizational skills, effective communication, and the ability to quickly resolve conflicts. Staying proactive with team training and regularly reviewing service standards can help maintain smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a manager in Valvoline Customer Service, and why are they important?

To thrive as a Manager in Valvoline Customer Service, you need strong leadership, customer service expertise, and experience in automotive services, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and team motivation are crucial soft skills for excelling in this role. These competencies ensure efficient team performance, high customer satisfaction, and smooth daily operations in a fast-paced service environment.

What is the difference between Manager Valvoline Customer Service vs Customer Service Supervisor?

AspectManager Valvoline Customer ServiceCustomer Service Supervisor
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma; experience in customer service; supervisory skills
Work EnvironmentCall centers, retail locations, corporate officesRetail stores, service centers, call centers
Employer & Industry UsageValvoline, automotive service industryAutomotive retail and service industry
Search & Comparison IntentUnderstanding managerial roles in customer service at ValvolineComparing supervisory roles in customer service

The main difference between a Manager Valvoline Customer Service and a Customer Service Supervisor lies in their level of responsibility. The manager oversees overall customer service operations, manages teams, and develops strategies, while the supervisor focuses on supervising daily activities and ensuring customer satisfaction. Both roles require customer service experience, but the manager typically has more leadership and strategic duties.

What cities are hiring for Manager Valvoline Customer Service jobs?

Cities with the most Manager Valvoline Customer Service job openings:

What are the most commonly searched types of Valvoline Customer Service jobs?

The most popular types of Valvoline Customer Service jobs are:

What states have the most Manager Valvoline Customer Service jobs?

States with the most job openings for Manager Valvoline Customer Service jobs include:

Manager Valvoline Customer Service jobs near you

Customer Service Advisor

VIOC

Taylor, MI • On-site

$18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 498 frontline employees who took The Breakroom Quiz

270th of 371 rated vehicle maintenance

Job description

What You'll Do:

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting

impressions and build loyal customers by using product knowledge and services to present oil change options and

additional services. No matter your experience, our training program will prepare you to communicate successfully

with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you

become an expert on our products, services, and company knowledge.


JOB LOCATION: 10427 Telegraph Rd, Taylor, MI, 48180


At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied

backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with

disabilities are strongly encouraged to apply.


The perks and benefits we'll provide you*:

  • Competitive weekly pay - $18.25 per hour
  • Paid on-the-job training - No previous automotive experience is required
  • Flexible work schedule: No late evenings or holidays
  • Paid time off (PTO), and holiday pay
  • Company provided uniforms and tools
  • Tuition and certification assistance and access to a FREE online university
  • Medical and prescription drug coverage - with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
  • We promote from within - a commitment we are passionate about
  • Back-up Child and Elder Care
  • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services


*Terms and conditions apply, and benefits may differ depending on location.


What you'll need to succeed:

  • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
  • Effective interpersonal and oral communication skills
  • Interacting with people face-to-face
  • Eagerness to learn and grow
  • Occasionally lift up to 50 pounds
  • Willing to be top-side technician cross-trained
  • Have full mobility and can work with your hands above your head
  • Can stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking


How you'll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and

to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair

and honest values, we're here to help you reach every milestone.


*Terms and conditions apply, and benefits may differ depending on location


Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What Valvoline Instant Oil Change employees say

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About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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