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Manager Valvoline Customer Service Jobs (NOW HIRING)

Geared for the Driven At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

P., a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Geared for the Driven At High Desert Oil, Inc., a franchisee of Valvoline Instant Oil ChangeSM ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Customer Service Advisor

Niagara Falls, NY · On-site

$16.50 - $17.50/hr

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Geared for the Driven At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Geared for the Driven At DDEC, LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Customer Service Advisor

Cheektowaga, NY · On-site

$16.50 - $17.50/hr

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Customer Service Advisor Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a ...

Customer Service Advisor

Amherst, NY · On-site

$16.50 - $17.50/hr

Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Geared for the Driven At High Desert Oil, Inc., a franchisee of Valvoline Instant Oil ChangeSM ... What you'll do As a Customer Service Advisor, you are often the first and last face our customers ...

Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Service Advisors. Whether you're looking for a part-time job with flexible hours or a full-time career with ...

Sams Automotive LLC, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You'll create lasting impressions and build loyal customers by using your knowledge of our products and ...

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Manager Valvoline Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager valvoline customer service jobs pay per year?

As of Jun 13, 2026, the average yearly pay for manager valvoline customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager in Valvoline Customer Service, and why are they important?

To thrive as a Manager in Valvoline Customer Service, you need strong leadership, customer service expertise, and experience in automotive services, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and team motivation are crucial soft skills for excelling in this role. These competencies ensure efficient team performance, high customer satisfaction, and smooth daily operations in a fast-paced service environment.

What is the difference between Manager Valvoline Customer Service vs Customer Service Supervisor?

AspectManager Valvoline Customer ServiceCustomer Service Supervisor
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma; experience in customer service; supervisory skills
Work EnvironmentCall centers, retail locations, corporate officesRetail stores, service centers, call centers
Employer & Industry UsageValvoline, automotive service industryAutomotive retail and service industry
Search & Comparison IntentUnderstanding managerial roles in customer service at ValvolineComparing supervisory roles in customer service

The main difference between a Manager Valvoline Customer Service and a Customer Service Supervisor lies in their level of responsibility. The manager oversees overall customer service operations, manages teams, and develops strategies, while the supervisor focuses on supervising daily activities and ensuring customer satisfaction. Both roles require customer service experience, but the manager typically has more leadership and strategic duties.

What are common challenges faced by a Manager in Valvoline Customer Service, and how can they be addressed?

Managers in Valvoline Customer Service often encounter challenges such as handling high customer volume during peak times, managing a diverse team, and ensuring consistent delivery of quality service. Addressing these challenges requires strong organizational skills, effective communication, and the ability to quickly resolve conflicts. Staying proactive with team training and regularly reviewing service standards can help maintain smooth operations and high customer satisfaction.

What does a Manager of Valvoline Customer Service do?

A Manager of Valvoline Customer Service oversees the customer service team at a Valvoline location or call center, ensuring that customers receive high-quality support for their automotive service needs. They are responsible for training and supervising staff, resolving escalated customer issues, and maintaining service standards. Additionally, they monitor performance metrics, implement process improvements, and ensure compliance with company policies. Their goal is to enhance customer satisfaction and drive repeat business.
What cities are hiring for Manager Valvoline Customer Service jobs? Cities with the most Manager Valvoline Customer Service job openings:
What are the most commonly searched types of Valvoline Customer Service jobs? The most popular types of Valvoline Customer Service jobs are:
What states have the most Manager Valvoline Customer Service jobs? States with the most job openings for Manager Valvoline Customer Service jobs include:
Customer Service Advisor

Customer Service Advisor

Valvoline

Saint Paul, MN

Other

Medical, Dental, Vision, PTO

Posted 9 days ago


Valvoline rating

6.3

Company rating: 6.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

460th of 518 rated manufacturers


Job description

Geared for the Driven

At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.

Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.

What you'll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.

  • Deliver a positive first impression to each guest with a warm, friendly greeting

  • Present oil change options and additional services based on manufacturer recommendations

  • Build trust and win repeat, loyal customers

  • Evaluate customers' needs, working quickly and efficiently

  • Provide hands-on assistance under the hood as needed

  • Master products, services, and company knowledge

How you'll succeed

  • Have effective interpersonal, oral communication skills

  • You enjoy interacting with people face-to-face

  • You are friendly and ready to work as part of a customer-focused team

  • Have an eagerness to learn and grow

  • You can occasionally lift up to 50 pounds

  • Have full mobility and the ability to work with your hands above your head

  • Can stand for extended periods of time and climb stairs

Benefits include:

  • Competitive pay & flexible work schedule

  • On-the-job training

  • Paid Bi-weekly

  • Company provided uniforms and tools

  • We promote from within - a commitment we are passionate about

  • No late evenings

  • Paid time off and holidays*

  • Medical, dental, vision*

*Terms and conditions apply, and benefits may differ depending on location

Ariza Retail Services LLC is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.


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Get the full story on Breakroom


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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

Year founded

1866