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Valve Customer Support Jobs in Iowa (NOW HIRING)

Industrial Engineer II

Marshalltown, IA · On-site

$65K - $85K/yr

... valve components while supporting a world-class manufacturing operation. As an Industrial Engineer ... to our customers. If you enjoy analyzing processes, solving complex problems, and making a ...

Industrial Engineer II

Marshalltown, IA · On-site

$65K - $85K/yr

... valve components while supporting a world-class manufacturing operation. As an Industrial Engineer ... to our customers. If you enjoy analyzing processes, solving complex problems, and making a ...

... cleaning, blasting, valve, coating, and preparation activities. This role is responsible for ... Participate in and support internal, external, and customer audits * Direct daily work assignments ...

Marketing Coordinator

Hills, IA · On-site

$40K - $55K/yr

We're built on service, challenged to exceed expectations, and driven to serve our customers for ... About the Job The Marketing Coordinator supports the smooth execution of marketing operations ...

OTR Truck Driver

Hills, IA · On-site

$1.3K - $1.7K/wk

We're built on service, challenged to exceed expectations, and driven to serve our customers for ... S. on consistent lanes, enjoy a predictable schedule, and have the support of a company that values ...

... valve and coupler products, packaging materials and MRO items. * Prepare, issue and maintain the ... Partner with Customer Service, Scheduling, Quality, Engineering, Vendors and the plants to resolve ...

... valve and coupler products, packaging materials and MRO items. * Prepare, issue and maintain the ... Partner with Customer Service, Scheduling, Quality, Engineering, Vendors and the plants to resolve ...

Davenport - Buyer III

Davenport, IA · On-site

$60 - $80/hr

... valve and coupler products, packaging materials and MRO items. * Prepare, issue and maintain the ... Partner with Customer Service, Scheduling, Quality, Engineering, Vendors and the plants to resolve ...

Showing results 41-60

Valve Customer Support information

What is a Valve Customer Support?

A Valve Customer Support job involves assisting customers with inquiries, troubleshooting issues, and providing guidance on Valve's products and services, such as Steam, games, and hardware. Support agents communicate via email, chat, or other channels to resolve technical problems and account-related concerns. They ensure a positive user experience by offering prompt and effective solutions. Additionally, they may collaborate with internal teams to escalate complex issues and improve support resources.

What does a typical day look like for someone working in Valve Customer Support?

A typical day in Valve Customer Support involves responding to customer inquiries via phone, email, or online ticketing systems, diagnosing technical issues with valve products, and providing solutions or escalating complex cases to engineering teams. You’ll also review product manuals, enter service data into CRM platforms, and occasionally coordinate with field technicians for on-site support when needed. Collaboration with sales and technical teams ensures accurate information is provided and customer needs are fully met. This role can be fast-paced, but it offers meaningful opportunities to develop expertise in industrial components and advance within technical support, training, or product specialist roles.

What are the key skills and qualifications needed to thrive in Valve Customer Support, and why are they important?

To thrive as a Valve Customer Support specialist, you need a solid understanding of valve products, troubleshooting techniques, and customer service principles, ideally supported by relevant technical education or industry experience. Familiarity with CRM systems, technical documentation platforms, and knowledge of commonly used valve models or certifications like API or ISO standards can be advantageous. Strong communication, patience, and problem-solving skills help you effectively address customer concerns and collaborate with internal teams. These abilities ensure prompt, accurate support and positive client experiences in a technically demanding environment.

Does Valve have customer support?

Valve Customer Support provides assistance for issues related to their products, such as Steam, hardware, and account management. Support is available through their online help site, where users can submit tickets and access troubleshooting resources.

How to get hired as Valve Customer Support?

To get hired as Valve Customer Support, candidates should have strong communication skills, technical knowledge of gaming platforms, and experience in customer service roles. Familiarity with Valve's products and troubleshooting tools is beneficial, and a background in IT or support certifications can improve prospects. Applying through Valve's official careers page and demonstrating problem-solving abilities are key steps.

What are the most commonly searched types of Valve Customer Support jobs in Iowa?

The most popular types of Valve Customer Support jobs in Iowa are:

Infographic showing various Valve Customer Support job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Industrial Engineer II

Emerson

Marshalltown, IA • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Emerson Electric rating

7.5

Company rating: 7.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

274th of 499 rated machine equipment manufacturers


Job description

Emerson, a global leader in custom-designed control valves, is seeking a motivated Industrial Engineer to join our Marshalltown, Iowa team. This role offers the opportunity to improve manufacturing processes used to machine and fabricate critical valve components while supporting a world-class manufacturing operation.

As an Industrial Engineer, you will work closely with production, quality, and engineering teams to solve manufacturing challenges, implement new manufacturing processes, and support the development and implementation of process improvements. Your efforts will help improve safety, quality, delivery, productivity, and cost performance while delivering greater value to our customers. If you enjoy analyzing processes, solving complex problems, and making a measurable impact, Emerson offers an excellent opportunity for professional growth and development.

In This Role, Your Responsibilities Will Be:

  • Develop, evaluate, and continuously improve manufacturing methods to reduce cost and strengthen competitive advantage.
  • Research new manufacturing technologies and recommend capital improvement projects.
  • Analyze and plan workforce utilization, space requirements, workflow, and equipment layout to maximize efficiency and safety.
  • Participate in design reviews with product development and design teams to ensure efficient, capable, and scalable production methods.
  • Collaborate with vendors to define product specifications, source equipment, materials, and components, and evaluate them against quality and performance standards.
  • Estimate production times, staffing needs, and related costs to support management decisionmaking.
  • Partner with management, design engineering, and crossfunctional teams on manufacturing capabilities, production schedules, and process improvements.
  • Implement engineering changes and new process introductions into the manufacturing system in a timely and effective manner.
  • Use CAD/CAM and CNC machining programs to help optimize manufacturing processes.
  • Apply statistical methods to assess and improve manufacturing process capability.
  • Develop clear work instructions and tooling documentation to support production teams.
  • Support production departments by troubleshooting and resolving manufacturing issues.

 Who You Are:
You prioritize safety and act with care for yourself and others. You stay focused on goals, maintain productivity, and provide clear direction while holding yourself and others accountable for results. You take a structured approach to defining issues, identifying root causes, and recognizing patterns. You turn ideas into action, drive continuous improvement, and remain open to learning, change, and new opportunities.
 

For This Role, You Will Need:

  • A bachelor's degree in mechanical engineering, manufacturing engineering, industrial engineering, or a related field from an accredited fouryear college or university; or an equivalent combination of education and experience.
  • Familiarity with statistical process control, lean manufacturing, or continuous improvement methodologies.
  • Experience working in a manufacturing environment.
  • Proficiency with Microsoft Office applications.
  • Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications That Set You Apart:

  • At least 5 years of experience programming CNC machines using G and M codes, as well as experience with CNC programming software such as Edge Cam, Mastercam, etc.
  • Experience supporting machining, and fabrication operations in a highmix manufacturing environment.
  • Experience supporting new process introductions and capital equipment projects.

 Our Culture and Commitment To You:
At Emerson, we are committed to creating a workplace where every employee is valued, respected, and empowered to grow. We foster a culture that encourages collaboration, innovation, and diverse perspectives, knowing that the best ideas come from inclusive teams. Through mentorship, training, and development opportunities, we invest in your longterm success and career growth.

We also recognize the importance of total wellbeing. Emerson offers flexible and competitive benefits designed to support you and your family's physical, mental, financial, and social needs. These include medical, dental, and vision coverage, an Employee Assistance Program, a 401(k) plan, tuition reimbursement, employee resource groups, recognition programs, and flexible timeoff options including paid parental leave, vacation, and holidays.


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