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Entry Level Csr Jobs in Iowa (NOW HIRING)

LoanMax

Customer Service Representative

Sioux City, IA · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our ...

LRSolutions

Customer Service Representative

Waterloo, IA · On-site

$18 - $20/hr

Customer Service Representative Location: Waterloo, IA Salary: $18-20/hour Job Summary of the Customer Service Representative: The Customer Service Representative is responsible for providing support ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Iowa

Entry Level Csr information

See Iowa salary details

$9

$17

$25

How much do entry level csr jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level csr in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Iowa? The most popular types of Csr jobs in Iowa are:
What are popular job titles related to Entry Level Csr jobs in Iowa? For Entry Level Csr jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Iowa look for? The top searched job categories for Entry Level Csr jobs in Iowa are:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Iowa as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Representative

LoanMax

Sioux City, IA • On-site

$15 - $17/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you’ve come to the right place!

**We are currently hiring for our location at 1929 Hamilton Blvd, Sioux City, IA 51104**


Incentives:

Full-Time Position: Monday – Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!

Weekly Pay

Health Benefits

Paid Holidays

Vacations

Paid Time Off

Paid On-site Training

Competitive Salaries


Requirements:

Must be at least 18 years old

Must be able to work full time

Have a high school degree or equivalent

Basic computer and data entry experience

Collections experience preferred

Criminal background check

Consumer credit check

Drug screen


Primary Responsibilities:

Provide superior customer service

Loan processing

Cash handling

Collection calls


How to Apply:

Apply via portal on website (please include your resume)


Notes:

Resumes must include employment history, employment dates, description of each position, and educational background.


Our Background

LoanMax is one of America’s most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.