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Entry Level Csr Jobs in Iowa (NOW HIRING)

LRSolutions

Customer Service Representative

Waterloo, IA · On-site

$18 - $20/hr

Customer Service Representative Location: Waterloo, IA Salary: $18-20/hour Job Summary of the Customer Service Representative: The Customer Service Representative is responsible for providing support ...

Pernini Legal

Customer Service Representative

Waterloo, IA · On-site

$18 - $20/hr

Customer Service Representative Location: Waterloo, IA Salary: $18-20/hour Job Summary of the Customer Service Representative: The Customer Service Representative is responsible for providing support ...

LoanMax

Customer Service Representative

Sioux City, IA · On-site

$15 - $17/hr

LoanMax- Customer Service Representative ****OPEN INTERVIEWS ON TUESDAY, 8/25 FROM 11AM-4PM**** Location: 1929 Hamilton Blvd, Sioux City, IA 51104 Position: Customer Service Representative LoanMax in ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Iowa

Entry Level Csr information

See Iowa salary details

$9

$17

$25

How much do entry level csr jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level csr in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Iowa?

The most popular types of Csr jobs in Iowa are:

What are popular job titles related to Entry Level Csr jobs in Iowa?

For Entry Level Csr jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Iowa look for?

The top searched job categories for Entry Level Csr jobs in Iowa are:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Iowa as of August 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Order Entry / Customer Service Representative

Access Dubuque

Dubuque, IA • On-site

$15 - $20.50/hr

Other

Posted 23 days ago

Job description

Order Entry / Customer Service Representative

Sedona Staffing Services

0 Positions

ID: 58187952

Posted On 07/30/2026

Job Overview

Remote Customer Service Representative / Order Entry Specialist

Location: Remote (On Site training and occasional meetings in Dubuque, IA)

Schedule: Monday–Friday | 8:00 AM – 4:30 PM CST

We are seeking a Remote Customer Service Representative / Order Entry Specialist to join a local Dubuque manufacturer. This position is ideal for someone who enjoys working with customers, accurately processing orders, and supporting daily business operations in a fast-paced environment. The right fit candidate will come with previous customer support and preferably AS400 experience.

Key Responsibilities

  • Accurately enter and process customer orders.

  • Review orders for completeness and accuracy.

  • Respond to customer inquiries via email regarding:

  • Order status

  • Product pricing

  • Shipping rates

  • Delivery information

  • Warranty questions

  • Provide friendly, professional customer support by email and phone after training.

  • Maintain accurate customer records and documentation.

  • Work collaboratively with internal departments to ensure timely order fulfillment.

Qualifications

  • Previous customer service, administrative, data entry, inside sales support, or order processing experience preferred.

  • Excellent verbal and written communication skills.

  • Strong attention to detail and organizational skills.

  • Ability to prioritize multiple tasks in a fast-paced environment.

  • Proficiency with Microsoft Outlook, Excel, and Word.

  • Mechanical aptitude is a plus but not required.

  • Experience with AS400 or other ERP systems is a plus.

  • Reliable, professional, and self-motivated while working remotely.

Apply Today!

If you enjoy helping customers, have strong computer and communication skills, and are looking for a dependable remote opportunity, we'd love to hear from you. Apply today!

Please send a copy of your professional resume to:

[email protected]

Or text: 563-663-9119

Keywords: Customer Service Representative, Customer Support Representative, Order Entry Specialist, Data Entry, Administrative Assistant, Customer Support, Order Processing, Remote Customer Service, Office Support, ERP, AS400, Microsoft Office.

Primary Contact

345401

Sedona Staffing

Human Resources,

563-556-3040

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Customer Service

Labor

Mechanic

Sales/Service

Shipping/Warehousing

Skilled Labor Trades

Location

Dubuque, IA

Job Type

Employee

Full/Part

Pay/Salary

0.00

Company ID

352

Job REQ #

58187952

# Positions

0

Start Date

20260730

End Date

20260920

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Sedona Staffing Services

About the Company

Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.

In summary, Sedona specializes in finding the right fit for both job seekers and businesses.

Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.

Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.

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