ZipRecruiter

Log In

2

Full Time Csr Jobs in Iowa (NOW HIRING)

Hammer, Inc.

Customer Service Representative

Coralville, IA

$14.50 - $19.75/hr

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Coralville, IA location. Responsibilities include in person customer service, as well as answering ...

BANK

Customer Service Rep/Teller

Burlington, IA · On-site

$15 - $19.50/hr

BANK is seeking a full-time Customer Service Representative/Teller responsible for performing a wide variety of customer service and teller functions in the Burlington BANK office. This position is ...

LoanMax

Customer Service Representative

Sioux City, IA · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our ...

U-Haul

Customer Service Representative

West Des Moines, IA

$15.75 - $21.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Waukee, IA · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Coralville, IA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

next page

Showing results 1-20

All JobsCsr JobsFull Time Csr JobsFull Time Csr Jobs in Iowa

Full Time Csr information

See Iowa salary details

$9

$17

$25

How much do full time csr jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for full time csr in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time customer service representative (CSR), and why are they important?

To thrive as a Full Time CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent listening, patience, and adaptability help you excel in addressing diverse customer needs and resolving conflicts. These skills are crucial for maintaining customer satisfaction, building loyalty, and supporting overall business success.

What are some common challenges full time customer service representatives (CSRs) face, and how can they effectively handle them?

Full Time CSRs often encounter challenges such as managing high call volumes, addressing difficult or upset customers, and adapting to frequent changes in company policies or products. To handle these effectively, it's helpful to stay organized, maintain a positive attitude, and utilize active listening skills. Many organizations offer training and support systems, such as mentoring or knowledge bases, to help CSRs navigate complex situations. Building good relationships with team members and supervisors can also provide valuable support and reduce stress during busy periods.

What is the difference between Full Time Csr vs Part Time Csr?

AspectFull Time CsrPart Time Csr
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually without full benefits
CertificationsOften requires customer service experience and communication skillsSimilar requirements, may require less experience
Work EnvironmentOffice or call center settingSimilar environment, flexible schedules

Full Time Customer Service Representatives (CSRs) work longer hours with full benefits, focusing on consistent customer support. Part Time CSRs work fewer hours, often with limited or no benefits, providing flexible customer service coverage. Both roles require strong communication skills and experience in customer service, but full-time positions typically demand more availability and commitment.

What is a full time CSR?

Full time CSRs, or Customer Service Representatives, are professionals who work directly with customers to answer questions, resolve issues, and provide information about products or services. Working full time typically means they have a set schedule, usually around 35-40 hours per week, and may handle customer inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive company reputation.
What are the most commonly searched types of Csr jobs in Iowa? The most popular types of Csr jobs in Iowa are:
What cities in Iowa are hiring for Full Time Csr jobs? Cities in Iowa with the most Full Time Csr job openings:
Full Time Csr jobs near you
Infographic showing various Full Time Csr job openings in Iowa as of July 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, 17% Part Time, 1% Contract, and 1% Summer. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Representative

Hammer, Inc.

Coralville, IA

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Coralville, IA location.

Responsibilities include in person customer service, as well as answering phones, verifying insurance, ordering products, performing equipment set ups in store, communication with healthcare professionals and insurance billing. Drug test and criminal background check required. This position does require the ability to participate in a telephone-based on-call rotation, with some evening and weekend hours required

Competitive pay rate commensurate with experience. Benefits include Health, Dental, Vision insurance and 401k with a company match, employee discount, and other benefits available.

Successful candidates must possess exceptional customer service skills, computer skills, and organizational skills. If you are new to customer service, but have a clean driving record and criminal history, are positive and upbeat, and are looking for an opportunity to enter the growing healthcare field this is a position you should definitely consider.

Candidates must be able to follow directions, be detail-oriented, and have basic competencies using a smartphone, iPad, and desktop computer. Familiarity with medical terminology is a plus.

As an accredited company, Medicap Home Medical requires that candidates successfully pass all required pre-employment screenings prior to starting employment. Required screenings for the CSR position include a criminal background check, OIG Exclusions List screening, drug screening, and driving record check.

Medicap's vision is to strive to be the recognized leader in successfully identifying, developing, and delivering superior pharmacy and other health care products and service to the delight of our patients. If our vision interests you, we would love to meet you!

As an accredited company, Medicap Home Medical requires that candidates successfully pass all required pre-employment screenings prior to starting employment. Required screenings for the Customer Service position include a criminal background check, OIG Exclusions List screening, drug screening, and driving record check.

Qualifications and Skills

  • High School Diploma or GED.
  • Strong Communication Skills.
  • Attention to Detail.
  • Ability to work with others as a team to ensure patient satisfaction and a pleasant, professional work environment.
  • Ability to multi task.
  • Ability to provide excellent customer service.
  • Ability to read, understand and follow oral and written instructions.
  • Basic competencies using a smartphone, iPad, and desktop computer.
  • Familiarity with medical terminology is a plus.
  • Clean driving record
  • Minimum of 6 months of customer service experience preferred.