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Full Time Csr Jobs in Iowa (NOW HIRING)

Hammer, Inc.

Customer Service Representative

Coralville, IA

$14.50 - $19.75/hr

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Coralville, IA location. Responsibilities include in person customer service, as well as answering ...

BANK

Customer Service Rep/Teller

Burlington, IA · On-site

$15 - $19.50/hr

BANK is seeking a full-time Customer Service Representative/Teller responsible for performing a wide variety of customer service and teller functions in the Burlington BANK office. This position is ...

SCSB

Floating Customer Service Representative (CSR)

Harlan, IA · On-site

$15.25 - $21/hr

Job Type Full-time Description Job Title: Floating Customer Service Representative (CSR) Department: Retail Reports To: Retail Manager FLSA Status: Non-Exempt Prepared By: Retail Manager Prepared ...

Ritchie Bros.

Customer Service Representative

De Soto, IA

$15.50 - $21/hr

RB Global full-time employees are offered medical, dental, vision, and basic life insurances ... customer service representatives. * Previous work experience where you worked in-person with ...

Kohl's

Full-Time Customer Service Supervisor

Ames, IA · On-site

$18.10/hr

Demonstrating and coaching a customer service mindset, including customer service philosophies ... are representative of functions you will be required to perform, however you may be required to ...

U-Haul

Customer Service Representative

Waukee, IA · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Cedar Rapids, IA

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCsr JobsFull Time Csr JobsFull Time Csr Jobs in Iowa

Full Time Csr information

See Iowa salary details

$9

$17

$25

How much do full time csr jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for full time csr in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a full time CSR?

Full time CSRs, or Customer Service Representatives, are professionals who work directly with customers to answer questions, resolve issues, and provide information about products or services. Working full time typically means they have a set schedule, usually around 35-40 hours per week, and may handle customer inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive company reputation.

What are the key skills and qualifications needed to thrive as a full time customer service representative (CSR), and why are they important?

To thrive as a Full Time CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent listening, patience, and adaptability help you excel in addressing diverse customer needs and resolving conflicts. These skills are crucial for maintaining customer satisfaction, building loyalty, and supporting overall business success.

What are some common challenges full time customer service representatives (CSRs) face, and how can they effectively handle them?

Full Time CSRs often encounter challenges such as managing high call volumes, addressing difficult or upset customers, and adapting to frequent changes in company policies or products. To handle these effectively, it's helpful to stay organized, maintain a positive attitude, and utilize active listening skills. Many organizations offer training and support systems, such as mentoring or knowledge bases, to help CSRs navigate complex situations. Building good relationships with team members and supervisors can also provide valuable support and reduce stress during busy periods.

What is the difference between Full Time Csr vs Part Time Csr?

AspectFull Time CsrPart Time Csr
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually without full benefits
CertificationsOften requires customer service experience and communication skillsSimilar requirements, may require less experience
Work EnvironmentOffice or call center settingSimilar environment, flexible schedules

Full Time Customer Service Representatives (CSRs) work longer hours with full benefits, focusing on consistent customer support. Part Time CSRs work fewer hours, often with limited or no benefits, providing flexible customer service coverage. Both roles require strong communication skills and experience in customer service, but full-time positions typically demand more availability and commitment.

What are the most commonly searched types of Csr jobs in Iowa?

The most popular types of Csr jobs in Iowa are:

What cities in Iowa are hiring for Full Time Csr jobs?

Cities in Iowa with the most Full Time Csr job openings:

Full Time Csr jobs near you
Infographic showing various Full Time Csr job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Full-Time Customer Service Rep

Farmers and Merchants Savings Bank

Lone Tree, IA

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

At Farmers & Merchants Savings Bank we pride ourselves on building strong, lasting relationships with our customers. We are looking for an energetic and reliable Customer Service Representative to join our team. This individual would work between the Nichols, Riverside and Lone Tree branch locations.

If you've got a passion for people and the desire to succeed, a position at F&M Bank is for you!

What We Offer:

  • Competitive pay
  • Full benefit package including medical, dental, and vision insurance options through Iowa Bankers
  • Paid time off and holidays
  • Retirement plan with company match
  • Ongoing training and opportunities for career growth

Primary Responsibilities:

  • Greet customers and provide prompt, friendly service
  • Accepts checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into system
  • Cashes checks and processes withdrawals
  • Opens new accounts, certificates of deposit, safe deposit boxes and gift cards for both consumers and businesses
  • Processes loan payments
  • Balance a cash drawer at a rate of 95% or higher
  • Maintain a high level of confidentiality and compliance with all bank policies and regulations
  • Remain educated on the complete bank line of products and services
  • Identifies fraudulent activity
  • Assists with night depository and vault duties

Requirements:

  • High School Diploma or equivalent required
  • Previous customer service, retail, or banking experience is a plus
  • Strong communication skills
  • Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Ability to work an average of 40 hours per week
  • Available to work any shifts Monday through Friday, with rotating Saturday mornings
  • Always maintain professional appearance and behavior
  • Strong customer service skills and ability to work with all types of customers
  • Must be a team player and willing to jump in to assist with any special projects, etc.

EEO Statement: Farmers & Merchants Savings Bank is an Equal Opportunity Employer

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